[Resolved]  Britannia Industries — Complaint regarding mould on cake.

I am writing this letter to bring to your attention a serious issue that I encountered with one of your products. I recently purchased a cake from a store near me and was extremely disappointed to find mould growing on it.when I opened its packaging was untampered and the air was still present in the packet.find the attached pictures.

As a customer, I expect to receive high-quality products that meet health and safety standards, and this experience has fallen far short of my expectations. The mould not only made the cake inedible but also posed a potential health hazard.I’m considering writing regarding this issue to the fssai.

I hope that this issue can be resolved promptly and effectively to ensure that similar incidents do not occur in the future.

I would appreciate a prompt response to this matter.