Britannia Industries — getting a bad smell while eating the biscuits

2 Reviews
Coimbatore, Tamilnadu, India
 Viki_Vikram on Nov 11, 2019
Today morning my father bought an milk bikis biscuit packet. While having coffee at the morning i took one biscuit. While eating the biscuit an difference i felt in it so i asked my mother to take an biscuit after eating the biscuit she also said i it is not nice. And i checked the total packet for expire date and manufacturing date and everything every thing was ok.
What i think is some local bodies manufacturers duplicate biscuits and sell in local shops.
Britannia industries please look in to it.
Pkd. 30/09/10
Lot no. Is not correctly printed. (Bu91912)
Machine code. 206 a

Complaint Status

[Nov 11, 2019] Britannia Industries customer support has been notified about the posted complaint.
Verified Support
Britannia Industries Customer Care's response, Nov 12, 2019
Dear Customer,

We apologize for the inconvenience caused. Kindly share your contact details with us at [protected] and our team will get in touch with you.

Team Britannia
Complaint comments  1 Comment     Updated: Share0Tweet0


Hi All,

Please note I found a small sharp glass piece while eating bourbon biscuit today (10th November 2019). It could have caused a major issue if it had got stuck in my throat. This is unacceptable.

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    +91 33 2287 2057 [Reg. Office]
    +91 33 2287 2439 [Reg. Office]
    +91 80 3940 0080 [Executive Office]
    Prestige Shantiniketan, Tower C, The Business Precinct, 16th & 17th Floor, Whitefield Main Road, Mahadevapura Post, Bangalore, Karnataka, India - 560048
    Britannia Industries - getting a bad smell while eating the biscuits