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[Resolved]  Britannia Industries — getting a bad smell while eating the biscuits

Hi
Today morning my father bought an milk bikis biscuit packet. While having coffee at the morning i took one biscuit. While eating the biscuit an difference i felt in it so i asked my mother to take an biscuit after eating the biscuit she also said i it is not nice. And i checked the total packet for expire date and manufacturing date and everything every thing was ok.
What i think is some local bodies manufacturers duplicate biscuits and sell in local shops.
Britannia industries please look in to it.
Pkd. 30/09/10
Lot no. Is not correctly printed. (Bu91912)
Machine code. 206 a
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Dec 14, 2019
Complaint marked as Resolved 
Britannia Industries customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2019
Britannia Industries Customer Care's response
Dear Customer,

We apologize for the inconvenience caused. Kindly share your contact details with us at [protected]@britindia.com and our team will get in touch with you.

Thanks,
Team Britannia
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Hi All,

Please note I found a small sharp glass piece while eating bourbon biscuit today (10th November 2019). It could have caused a major issue if it had got stuck in my throat. This is unacceptable.

Britannia Industries Customer Care's response, Nov 15, 2019
Verified Support
Dear Customer,

We apologize for the inconvenience caused. Kindly share your contact details with us at [email protected] and our team will get in touch with you.

Thanks,
Team Britannia

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    Britannia Industries Phone
    +91 33 2287 2057 [Reg. Office]
    +91 80 3940 0080 [Executive Office]
    +91 33 2287 2439 [Reg. Office]
    Britannia Industries Address
    Prestige Shantiniketan, Tower C, The Business Precinct, 16th & 17th Floor, Whitefield Main Road, Mahadevapura Post, Bangalore, Karnataka, India - 560048
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