Britannia Industries — Live Worm found in Good Day 600 GM biscuits- Not acceptable Not happy

Address:Siddhartha Srinilaya Flat no.104 first floor, Aanth Nagar phase 2 Electronic city phase 2 Bangalore

Hello Team

This is something serious issues about your product. I recently bought the Good Day 600 gm pack from DMART Electronic city Bangalore. But i found a warm inside this pack while eating these biscuits. Because we used to give these biscuits to kids. They will not even check anything as they are kids. If something goes like food poisoning or health issues, it's purely Britannia company will be responsible. This needs to be addressed and checked in the quality control team for the root cause. Either take care of this concern or I need to know further escalation or compensate. I haven't published in the social forum as of now. I have attached the picture and details.

Note This kind of products will spoil our kids health as well as side effects.
I wrote multiple email and calls no reply and response on this. If no action i need to take something serious action on this.

Omprakash
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Kindly share your concern along with your contact details on [protected]@britindia.com so that we can connect with you at the earliest.
jsomprakash's [Complaint's author] reply, May 15, 2023
Hello Team, I have already shared the pictures and sample collected from my end. Please let me know i need to take further action on this or they will send the sample to us. Please do the needful and sent the samples or gift hampers to us as soon as possible.
As you have not taken any action against this. Let me check with the consumer complaint against this issue. let me do the further action.

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