[Resolved]  Britannia Industries — my biscuit packet weighs less than the amount mentioned on your packet

Address:

Thane, Maharashtra, 401201

We recently came across a pack which had less weight (In short less biscuits)
To complain i had called on your customer care on 27th feb 2019 (Wednesday). After which i received a call from the mumbai branch on 28th feb n she said she would get back to me after having a talk with her team (How to delivery me the packet). I ddnt recieve a call. So i again called up on 5th march on[protected] and she said that she will contact the mumbai office and get back to me.
Today is 18th march 2019 i havnt received a call from anyone and your customer care number +[protected] is also out of reach.
I brought to your notice a flaw in your packing.
Its not just a matter of a rs5 pack is a matter of how many ppl may hav got a similar pack and ignored it.
*i have already wriiten an email but ddnt receive any reply from your end*