[Resolved]  Britannia Industries — Premium Baked Rusk

Address:Kolkata, West Bengal, 700017
Website:www.britania.co.in

We have been consuming RUSK for the last few years. Of late we find the quality has deteriorated. In the month of April/ May the RUSKS were over cooked .All sides were blackened and had a burned smell. The current pack
is undercooked- more whitish than brown. In both the cases it is Mfg. by Jhaveri Flexo India Ltd. The quality control dept.has to be more vigilant other wise you will start loosing your customers which you cannot afford in this competitive market.
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Dec 5, 2018
Complaint marked as Resolved 
Britannia Industries customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2017
Britannia Industries Customer Care's response
Hi Vasant,

Kindly share your contact number at [protected]@britindia.com so that we can assist you better.
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