[Resolved] Reliance Communication - Broadnet Internet Service — Slow Internet Speed | |||
Dear Sir / Madam, This is stated to inform you that myself ARNAB KHAN, a Reliance Broadnet subscriber (Subscriber ID :[protected], CAN No :[protected], located in Howrah, West Bengal) have been using Reliance Broadnet since February, 2013 and have been constantly facing slow speed problem since day one. I have been using the 4 mbps unlimited plan (Rental Rs. 1099/- per month) from day one. As per my plan I should get a download speed of around 400 - 500 kbps (as I am using 4 mbps plan), but I always get a download speed of around 100 kbps. I have raised the complains for the same several times, but problem never gets resolved. Everytime the problem ticket gets closed without any resolution and without notifying to me. Please do consider this as high priority and resolve the slow speed problem as soon as possible (as I have been facing this problem for a long time). Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Cheers,
RCOMcare