Reliance Communications Limited — Under warranty - not ready to replace

gaonkarm

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

I am the user of Reliance data connect from September 2012. And the data card is now in warranty period. but i found a problem with the data card and none of the systems are able to detect the device. and when I reached out to The reliance customer care for help - assist on the same. they are asking me to visit the reliance service center which is 40 -45 KM from my place. not ready to replace. then I asked them to block the data card for time period. because I am unable to use it and there is no point in paying when you are not able to use the service. they are not even ready for it. they dnt even care to send some one to get the instrument checked by some technical person.

Its not fair enough to take money when the service been not in use.
I am very much upset with this service.

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Comments

Murari Singh

from Bengaluru, Karnataka

Reliance Data Card — I am under warranty period but still not getting service

I have taken relaince data card (internet on 2nd April 2009) from CMH Road office in Bangalore. Now my data card has some issues. Serice center is telling me its the MDN issue and can be solved by CMH Road office and CMH Road office people are telling me its service center issue.

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare