[Resolved]  Reliance Communications Netconnect 3g Data Card — Getting your Reliance Data Card Activated is HELL

Address:

Mumbai City, Maharashtra

I previously used a reliance 3g and found the speeds pretty good except it disconnects sometimes but never the less a worthwhile deal, though coverage miserable in many areas in mumbai

I decided to purchase one from their site, that was my worst mistake. A representative came and collected all my documents and verified them with the originals. Subsequently I received an SMS my datacard is activated after 3 days.

The datacard however was not activated. I contacted their miserable customer support and they told me they cant do anything, contact the person who collected the details or visit your nearest web world. I did both the person who
collected my documents mentioned he’s just on contract and his job ends once the docs are submitted to the verification department and he receives my datacard mobile no. Similarly the web world tells me they cant do anything

On the top of it this was their great Customer Support Floor Manager Sudha Nair who adviced me on this issue. Later she tells me to visit the web world again and this time it will be sorted out. Apparently at the web world she tells me "I am sorry sir I cannot do anything from my end...." She just waisted my whole day and nothing was accomplised...

This is the customer service at reliance. If you got patience then go in for Reliance Datacards.