I purchased a hercules street cat(chassis no-DLR102561) on 1st october from "Sanjay cycle engineering works" pilani(333031) rajasthan for rs 6800. On the 3rd day of purchasing the cycle started having issues with the chain. The dealer repaired it free of cost saying that there are some problems in new cycles and it will be working fine from now on. But on 3rd nov the cycle had issues with its pedal bolts. The pedals started to slip while cycling. I had to give the cycle again to the dealer(sanjay cycle) for repair. This time it costed me rs60 and i was not given the receipt of repair works.
Now again on december 5, the cycle has started to have same issues with the chain and i had to again give it to a local repair shop and shell out rs160 for the repairs. I am not satisfied with the quality of the cycle given to me as it is the 3rd repair in 2months time.
i would like to have my cycle replaced by hercules company at the earliest.
A response from your side is appreciated on this matter
thank you
regards
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