BSA Hercules — Brake calliper not working

Address:R.t.Nagar Bangalore

I purchased Hercules street rider 24 on 10 Apr 2021. On the same day when my son age 9 yr cycled home..a spoke got cut and I had to take back to the shop where I bought.. RR cycles Bangalore..they removed bend and rectified.. but I found the brakes were having problem.. I asked them to rectify that.. they too tried but were not rectified.. today on the 4th day.. the brakes are not working.. what should I do now..?
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    Post Bag No. 5, Ambattur, Chennai, Tamil Nadu, India - 600053
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