BSA Hercules — xe87547 / hercules not working properly

Address:

A/P Gonde, Nashik, Maharashtra, India, Nashik, Maharashtra, 422009

Dear sir / madam,

We have purchased a hercules cycle model: xe87547 for brand & quality purpose.
But i have suffered many issues at the time of riding.

Issues as below:-
1. Pedal can't be kept idle in running condition. If forced fully turns around unable to ride the cycle.
2. It is not free during cycling. (Brake tight)
3. Noise occurs when we are in speed
4. Not satisfactory with the product compare to assembled brand.

Please do needful action.

Because, bicycle kept at home due to not functional.

Thanks & regards,
Mr satish g patil
Mob no. [protected]