BSES Rajdhani — Fraudulent billing to dis-entitle customers from subsidy

pawanat24

from Pune, Maharashtra

Address:	New Delhi, Delhi
Website:	www.bsesdelhi.com/

BSES is indulging in unfair and fraudulent activities where they are tweaking the monthly billing cycles every month as per their whims and fancies solely to dis-entitle the customers from subsidy. Sometime they are taking readings for 32 to 33 days and sometimes as low as 27 to 28 days for billing purpose taking into account the high and low usage days, so that for proportionate days the units consumes slightly go above the subsidy limit threshold. For last two months BSES has denied me subsidy due to overuse of just 2 and 4 units respectively. If they had taken readings for the proper fixed month, I would have got the subsidy in both months. I had made complaint to them last month but they have not even responded to that. Such corrupt practices of these companies must be stopped. Don't know how many customers are getting fleeced by BSES this way

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Comments

urs_ninja

from Pune, Maharashtra

I've faced same issue during last month's bill. The Actual reading says 395 units. However they have charged 1st 192 units @ Rs 4/ unit, next 193 units @ Rs 5.95/ unit and 10 units @ Rs 7.3/ unit.

The Slab says 0-200 units @ Rs. 4/ unit, 201-400 units @ Rs. 5.95/ unit and 401-800 units @ Rs. 7.30/ unit.

To de-entitle me of subsidy, they sent a bill of 29 days and pro-rate the units consumed. The subsidy provisions entitle them to pro-rate the 400 units into number of days. eg. In my case subsidy claimable is 400 * 29/ 30 = 386 units.

However, if the actual bill sent is for 395 units, they cannot pro-rate the calculation to units billed. This is actual bill not provisional bill. So the slabs can't be applied on pro-rata units consumption.

Big fraud involved !!

Sumeet Kr

from Gurgaon, Haryana

Same here exact 395 units, and they are denying to give any subsidy, i rold them the way you are calculating bill nobody will ever get the subsidy, bloddy hell the bill says 395 units and their calculation methods go on assumptions, shouldn't it be on actuals as per the units consumed in the bill. looks like they have made this 395 a nice threshhold to deny subsidies. I just hope they are not taking subsidies from the government in such cases.

It may also be though that the government and companies are together in this.