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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: Dec 5, 2025
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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 324

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M
Mulla Tanveer
from Ongole, Andhra Pradesh
Sep 29, 2015
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Address: Kurnool, Andhra Pradesh

Sir/ Madam, I Am Tanveer Ahmed from Yemmiganur, kurnool, Andhra pradesh i want to pay broadband bill of BSNL landline no :[protected], i made through online banking, the transaction was successful but the payment was failed, i asked SBI branch customers they said transaction was successful problem was in BSNL they said, I want my money back that's it these are my payment details : 21-Sep[protected]Sep-2015) TO TRANSFER INB BSNL Payments BSNL Payments DSBI[protected]IG0ASFVMM5 809.00. Please help me to get this problem solved and get my money back.
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    Kesava Rao
    from Mumbai, Maharashtra
    Sep 29, 2015
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    Website: www.bsnl.co.in

    I have been receiving frequent calls from number starting with +91 140 980... causing me severe disturbance during important meetings and at work place. Kindly exempt this number from my call receiving list and also activate the do not disturb pack for the number below. +91 [protected]. Thanks, Kesava Rao
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      Krishna096
      from Ahmedabad, Gujarat
      Sep 29, 2015
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      Address: Ahmedabad, Gujarat
      Website: www.bsnl.co.in

      I'm a regular payer of BSNL Landline bill of telephone no.[protected]. From one last month my telephone is dead, and its been a more than one month i have made a complaint in BSNL but still not a single line man has visted our place to solve problem . and My complain docket no. Is [protected]. Despite of complaining at telephone exchange, still issue has remained unresolved.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        Visitant
        from Delhi, Delhi
        Sep 28, 2015
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        Address: Dakshina Kannada, Karnataka

        Account number:[protected] Place : Ashoknagara 575006 Mangalore The CDMA/EVDO wireless signal strength near Ashoknagara Mangalore 575006 is very low, and sometimes keeps changing from 1x to EVDO. During night time the performance is fairly good but very bad during day time. We have EVDO unlimited Rs.860 post paid service but the service is really not upto the expectation.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          Sarithahes
          from Nagercoil, Tamil Nadu
          Sep 27, 2015
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          Internet is not working

          Address: Kozhikode, Kerala

          Sir, i'am saritha, we are freelancers we work for many firms, Since last one month my BSNL internet was not working properly, I was registered complain at least 4 times, but no use and nobody helps us . So we can't work properly, So we have huge loss in our business....
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          Debashis84
          Sep 27, 2015
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          My BSNL fn number is [protected]. Recently i am facing the problem that phone is not work after 9 in the evening. as we know BSNL free call facility to customer in between 9pm to 7am. But I think some BSNL officialls doing this corruption and phone does not work after 9PM.
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            P
            philipandrews
            from Perumbavoor, Kerala
            Sep 26, 2015
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            Address: Ernakulam, Kerala

            Sir i had taken a BSNL Broadband connection during the month end of june and form that day i am unable to use the fesility properly due to some problem with its ADSL and i had repeatedly notified it to the BSNL office at kolencherry for resolveing the issue and till now no action is being taken from them .. this is soo shameful to say that the government has hired such irresponsible officials at BSNL. my telephone number for which the issue is registered is [protected] and our BSNL exchange is at Kolencherry, Ernakulam district, pin code: 682311 I request you to take necessary action to resolve the issue
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            Sir i had taken a BSNL Broadband connection during the month end of june and from that day i am unable to use the fesility properly due to some problem with its ADSL and i had repeatedly notified it to the BSNL office at kolencherry for resolveing the issue and till now no action is being taken from them .. this is soo shameful to say that the government has hired such irresponsible officials at BSNL. my telephone number for which the issue is registered is [protected] and our BSNL exchange is at Kolencherry, Ernakulam district, pin code: 682311 I request you to take necessary action to resolve the issue
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              S
              shaikh abd
              from Mumbai, Maharashtra
              Sep 26, 2015
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              Address: Pune, Maharashtra
              Website: bsnl.in/opencms/bsnl/BSNL/services/mobile/evdo_prepaid.html

              I am a Customer of EVDO Sim. BSNL website shows 500 rupees for 5 GB bundled data plan for prepaid EVDO as link given below.
              http://bsnl.in/opencms/bsnl/BSNL/services/mobile/evdo_prepaid.html.

              But When we recharge they take 600 rupees for the same recharge of evdo data card.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                C
                Chandru gopu
                from Bengaluru, Karnataka
                Sep 26, 2015
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                Website: bsnl & paytm

                On 06/09/2015 I was trying to recharge for my cell no [protected] using paytm website. Recharge was for Rs 84( 59+ paytm wallet money 25) under ref.no.[protected].An amount of Rs. 59/ was debited from my bank a/c under transaction no.CCAI1AVN816 but recharge failed. Please. resolve the issue so that the amount is refunded to my a/c
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                  A
                  alokpaytm
                  from Jamshedpur, Jharkhand
                  Sep 25, 2015
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                  Address: New Delhi, Delhi
                  Website: paytm.com

                  On 24th sept.2015 I requested online special recharge with Rs.125 through paytm.My reference no.is [protected].I received message for successful recharge from 1127073 on 24th sept 2015 at 02:39:45 hour through BSNL .But I have not received the said money in my mobile as yet.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    alokpaytm
                    from Jamshedpur, Jharkhand
                    Sep 26, 2015
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                    Address: New Delhi, Delhi
                    Website: paytm.com

                    On 24th Sept.2015 I visited paytm for online recharge of my BSNL mobile no [protected] with special recharge by Rs.125.This special recharge has the provision of 177 minute talk time with any network, 200 MB data and 100 SMS. My transaction order no is #[protected].Rs. 125 has been deducted from my account. .I got message from BSNL that u/r a/c is credited with Rs.125 from 1127073 at 02.39.45pm reference no [protected].But till today I have not received the money.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      9
                      9509143645
                      from Delhi, Delhi
                      Sep 25, 2015
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                      Address: Jaipur, Rajasthan

                      Hello Sir, I had port my number ([protected]) from Aircel postpaid to BSNL postpaid on the date of 18 sep 2015. i had complete my number vitrification successfully on 19 sep 2015. but still my number is not activated by BSNL company. when i call customer care [protected] they were not given proper response. Only the BSNL company take Rs. 100 charged for port facility, other PVT. company give this service free. after that BSNL not provide us good services. Monika Jaipur Rajasthan
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                        bhask95
                        from Visakhapatnam, Andhra Pradesh
                        Sep 25, 2015
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                        Address: Visakhapatnam, Andhra Pradesh

                        Sir iam having international credietcard master card.since long time iam paying my telephone bills though this card.recently my card was not accepted by the bsnl swipeing meshion provided by axises babk.when imade an enquirey at bsnl they say that their banker notaccepting the card.futher they told me that their banker has got instruction /guidelines from rbi not to accep-t international credite card.Pl kindly send the guidelinescopyoradvise us why the internatinalcard was not accepted. THANKINGYOU MY CELL NO [protected].Pl reply
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                          M
                          murlishagun
                          from Karnal, Haryana
                          Sep 25, 2015
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                          Address: Lucknow, Uttar Pradesh
                          Website: bsnl.co.in

                          Sir/mem i m shashank my mob. no. is [protected].. i have a bsnl no. so i need a special traiff for rate cutter.. 19/09/15 i choose a plan 42 (valid for 17/10/15 but 24 sep plan has expire...when call then i have no information about ur no. every photos attach with this complain. help me...
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                            nabarun1
                            Sep 23, 2015
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                            Address: Bilaspur, Chhattisgarh
                            Website: bsnl.in/customer-care.html

                            I tried to call the mobile customer care number 1503 it said switched off. I went to Bilaspur bsnl branch office, and the lady there also tried to call the number, she was also not getting any response.

                            From past 2 days around Rs 500+ has been debited from my account, which concerns me. Having no response from the customer care is not helping much.

                            Please help me to resolve this issue.
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                              M
                              mkrishnaswamy
                              from Papanasam, Tamil Nadu
                              Sep 23, 2015
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                              Address: Palakkad, Kerala
                              Website: Bharat Sanchar Nihamam Ltd

                              sir, I am top up Rs.550/- on[protected], amount deducted from my SBI A/c, but not top up. by m.krishnaswamy
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                                P
                                PV S
                                from Chennai, Tamil Nadu
                                Sep 23, 2015
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                                Address: Chennai, Tamil Nadu
                                Website: www.chennai.bsnl.co.in/

                                In spite of repeated complaints to (BSNL Taramani Link Road, Velachery, Chennai - 600042) there has been no scope for getting the landline restored (now dead for more than 8 months) due to the sorry state of affairs of the departments concerned (Highways, BSNL, TNEB) pending the storm-water drain which has left the region in tatters. Rebate given.
                                Sep 29, 2015
                                Updated by PV S                                 All lines on Udayam Nagar Extension, Velachery, are dead.
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                                Landline[protected] not working. Last week online register complaint.
                                No action yet. Ticket number .[protected]
                                T.Arivudaiyanambi
                                Jayanthi Street Dr Seethapathy Nagar Velachery Chennai 42
                                Reply
                                Landline[protected] not working. Last week online register complaint.
                                No action yet. Ticket number .[protected]
                                T.Arivudaiyanambi
                                Jayanthi Street Dr Seethapathy Nagar Velachery Chennai 42
                                Reply
                                Immediate action taken on the said BSNL complaint and resolved .
                                T Arivudaiyanambi
                                Velachery Chennai 42
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                                  M
                                  Manjunath Ampar
                                  Sep 23, 2015
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                                  Refund of Sevurity deposit and excess money held on my postpaid mobile 9440439555

                                  I am a post paid customer from BSNL AP circle and my mobile number is [protected] I have ported in to BSNL bangalore circle and upon porting in they collected deposit of Rs.500 again . They have also asked me to pay extra for bill charges after the last bill amounting to Rs.633. I have to get the deposit refund and excess amount in my account number[protected]...
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                                  changail
                                  from Chennai, Tamil Nadu
                                  Sep 23, 2015
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                                  Website: bsnl hungama movies, music and games

                                  I'm a.A.Chacko residing at 35 / 1 - c 3rd cross street, collcetorate colony, aminjikarai, chennai 60029 having bsnl conection no. 23742484, i have not asked for the so called hungama movies, music and games, so i ask you to withdraw or deactivate "hungama" with immediate effect and refund the amount shown in each of my earlier bills of all the past months rs410 / - each month
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                                    horizon151
                                    from Mumbai, Maharashtra
                                    Sep 23, 2015
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                                    Address: Chhindwara, Madhya Pradesh
                                    Website: bsnl.co.in

                                    I have activated Do not Disturb service on my BSNL mobile number, but still receiving promotional messages. The service i asked to start was DND Full, but still receiving promotional messages and calls. I have already made a complaint about it but still the issue is not resolved. There are some promotional messages from BSNL also. Can some one help by resolving this issue. Thanks in advance.
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