BSNL — Hungama music and games services activated by hungama personnels without my per mission

Address:	560086
Website:	bsnl.co.in

Even though hungama games and music on demand is not activated from my side you are charged for that. One day one lady called as asked my phone no. And other particulars after that she said that hungama is activated for your account you will receive username and password and email link in your email id, but till now i have not received any details through my email. Id or my mobile, i thought service is not activated for my account, otherwise i use to complaint that day it self. Without knowing user name and password how can i login to hungama and download music and games from my account. Even though i have not accessed hungama i got hungama charges in my bill. With out my permission and consent it is activated, hungama personnel cheated by activating hungama services themselves. Please check my account and verify any songs, games, videos are downloaded from my account, if it is so then third person is misused my account. Considering the above, please unsubscribe and deduct hungama charges in april month bill amount. Also i request you to not activate hungama without my consent. Deactivate hungama music and games on demand services and deduct the amount charged for hungama services in april month bill, as hungama service is subscribed without my consent.

I have given a complaint in bsnl selfcare website they are closed the complaint with out giving any reason. I never expected this sort negligence from bsnl.