[Resolved]  BSNL — Incoming calls does not go through from bsnl

Address:Khordha, Odisha

Dear sir, My self Biswajit jena and i have a mobile number which is [protected] and it has recently port in to Airtel means this number has been transfer from BSNL to Airtel on 20th june 2014 by MNP process. but after mnp a huge problem is showing on my mobile number but before i describe my problem, i have to tell you the mnp process to understand my problem.The central side is a MNPO, supposed to provide MNP Service in a particular zone. It is also called MNP Clearing House (MCH). MCH shall receive mobile number portability requests from the recipient operator; forward it to the donor operator for verification. On getting clearance from donor operator MNP service provider shall control and
coordinate the mobile number portability process. At a predetermined date and time the MNP service provider will instruct the donor operator to disconnect the mobile number of the subscriber and upon receiving confirmation of such effect shall instruct the recipient operator to activate the mobile number of the subscriber. Once the mobile number is activated at the recipient operator’s end, the MCH will send the details of the porting to the centralised Number Portability Database (NPDB) which in turn will update its own database by an appropriate routing number called Location Routing Number (LRN), a unique routing number assigned to each operator in a service area by the DoT. This updation will be communicated by the NPDB to all the service providers for updating their respective local Number Portability database.That's it and my problem is when i call to [protected] through any other network except BSNL the incoming call is made but when i call to this number through a BSNL number it says that the number you are trying to call does not exist, i thought that BSNL has not update their local mnp database by a appropiate LRN for this number which is [protected] and could not recognised that this number is belongs to AIRTEL network and BSNL routed calls to BSNL network and reply that this number does not exist. Therefore i request to the concern authority to look in to the matter and do the needful. Thanking You
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Aug 13, 2020
Complaint marked as Resolved 
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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