BSNL — non deraction of vas

Address:

Thrissur, Kerala, 8527619336

I,. Syam k vijayan bsnl prepaid mobile number [protected], have been trying to de-activate voice chat service since last few days. Every 5th day i am getting intimation that my voice chat service will be charged from my account and to call or sms 'stop' to 155223 to stop the service. But my calls to the number are not getting through or responded properly. Sms are getting a reply in one word 'empty'. After some days i am getting sms intimation again that my account will be charged. After all my account balance has been drained by this unwanted weed service, it is intimated that the amount will be deducted on next recharge. Please deactivate this service forthwith so that i can recharge my mobile number and continue using. It is also requested to review the system of such autodeductions without concent and instill an easy and efficient system of stopping such services.