BSNL Online Recharge — amount debited from my debit card account but still recharge is not done

Website:

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Sir,
Just now i recharged my airtel no. [protected] for rs. 199 at 10:49am on 27/01/2018. The transaction history is showing the transaction id i. E mr[protected] along with a refresh mark in red colour. My debit card account was also debited with rs. 199 but no amount is credited to my airtel sim.
Kindly look into the matter as early as possible for its rapid solution and inform m accordingly to get back my recharge.