Claimed

BSPHCL Complaints & Reviews

bsphcl.bih.nic.in

1.4

Updated: Jul 1, 2023

Complaints 140

Resolved

38

Unresolved

102

So far, so good. BSPHCL is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BSPHCL will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to BSPHCL

Having problems with BSPHCL?

File a complaint and get it resolved by BSPHCL customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Government Organizations

BSPHCL

BSPHCL reviews & complaints page 3

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Muzaffarpur, Bihar, 842002

Sir with due respect i would like to inform that i have tried all possible ways to request all the concern authorities but the plea is unheard for the removal of 11kv line from my residential land. There is government land available from which the line can be taken. Because of construction of too many houses that maintainable is also getting tough. So i request you to please remove the like so that i construction work can be started at the earliest.

View replies

S

shazanfarhat

from Mumbai, Maharashtra

Oct 8, 2019

An electric Pole is placed in from my plot and it is very difficult for me to any kind of work.
Please remove it and shift it to another place
I will be very grateful to you

complain about removal of 11kv line from residential land. - Comment #3553890 - Image #0

A

[email protected]

Feb 6, 2020

Hello Sir/Mam,
Myself Aman.
I'm from Muzaffarpur Bihar.
I've disconnected my metre in 2017.
After disconnection still I'm getting bill..
Help me through this. ..
Con Id: [protected]

W

WarriorHemant

Feb 14, 2020

My house is under construction location baremore, Chausa, buxar, Bihar. One transformer block is in front of my house which threat life of personal residing. It is requested kindly shift the position of transformer block in safe location. My contact no. [protected]

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: NARAYAN NIWAS NITI BAGH RUKANPURA, P.O.- B.V. COLLEGE, PATNA, BIHAR -800014, Patna, Bihar, 800014

This is a complain regarding the bad condition of an electric pole which is installed in the front of a House (Narayan Niwas) in Niti bagh, Rukanpura, near veena Vihar apartment. The electric pole is damaged and is mounted with heavy load of 4 high tension wires installed diagonally across the road. Any incident may be fatal and therefore I urge the authorities to take prompt measures and replace the electric pole immediately....

+2 photos

Helpful

Found this helpful?

Address: Patna, Bihar, 800025

I am a pensioner living in B 202, srijavihar apartment asiananagar, Patna. Usually I stay outside Patna, this month too, I was away from 10th June and will return Patna on 12 July. I am shocked when I saw online bill of Rs 29937. I enquired a neighbor, who advised me that meter reader was telling that the bill is wrong, but now it can be amended by heigher authorities. I shall be obliged if you will please arrange for revised meter reading.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kheminichak, subhas nagar, Patna, Bihar, 8000027

Hi sir,

We are residing in subhas Nagar, kheminichak.
We are having big issue to low voltage in that area, it is since long time and we are facing this all the time, maximum voltage we are getting is approx 120 V and average it is below 100V. Even because of this we are not able to run fridge, cooler and this is also causing water motor not running.
Main reason for this is heavy load on single transformer because area have developed alot but new transfer has never introduced.
Please look into this issue.

View replies

K

Kumar priyabrat

from Delhi, Delhi

Jul 16, 2019

This is not acceptable at all even though new wire have been used we haven’t got electricity from yesterday
after little rain and breeze we face power cut this is not convenient in any manner, many works are pending due to slag in electricity
kindly be a responsible person and do your duty with pride.

L

lisha anand

from Delhi, Delhi

Oct 8, 2019

It's been raining since 2 days we know but we request you to give back line because we actually need to complete our necessities at least like filing the water tank, charging, cooking etc. So I request you to give back light or line in our area asap.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Village- Haringitola, Post-Maheshkhunt,, Khagaria, Bihar, 851213

Dear Sir/Ma'am,

I would like to inform you that I had applied for new connection on 30th April 2019 and submitted all the required documents in the office.
At the sameI had a word with JE Mr. Raju Kumar ([protected]) he said that within a week the connection will be done.
After one week I called him he always make some excuses and ask me to meet personally.
I would like to know how much time it will take to resolve this problem.
Please do let me know.
Regards,
Abhishek Kumar
[protected]

+12 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New kawaiya thana road, Lakhisarai, Lakhisarai, Bihar, 811311

My neighbor Mr. Ram prit Singh, consumer id[protected] is using rural as well as urban electricity but bill is coming only for urban electricity.
Total bill o[censored]rban electricity is paid by their renter. Urban electricity connection includes renter portion and motor of ram prit Singh and rural connection includes the portion used by Ram prit Singh. And the bill comes only for urban connection having consumer id[protected].
This is for your information and necessary action.

View replies

A

arunbce08

from Mumbai, Maharashtra

Aug 2, 2019

Sir, i wanted to know, what is the procedure to remove a village level franchisee if he is found guilty. in which section of indian electricity act 2003, this removal process is mentioned.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Patna, Bihar, 800007

I have been paying bill on time each month and this month my electricity bill came inr 17654. From last more than 6months my electricity bill was coming around 100-200 inr which i already paid on time each and every month. My consumer i. D is aaeb2c64, account no.[protected], bill no. [protected], bill date 14/05/2019. Each and every month i have paid my bill on time.. From last 6month the electricity bill was inbetween 100-200 inr and suddenly for last month it reached more than inr 17000 when i do not use ac which can lead to a heavy bill amount.

+1 photos

View replies

U

unir CS

from Mumbai, Maharashtra

May 21, 2019

I would like inform via this forum that, even after paying installation charges on 8/11/2018 till today electricity was not given to my place.
On visiting to power house never Inget proper response.
Request to take proper action so that I can get electricity.
Rakesh Ray
Mahnar, Bihar.

excess electricity bill - Comment #3438165 - Image #0

M

Manowar Hassan

from Bihar Sharif, Bihar

Jun 21, 2019

My home upper side the electric 33000 connection is goes and my animals should die also just distance 30 inches also close to my home I requesting to u wire will displaces from my home as soo. As possible

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Mirzapur kothi sonarpatti ward no 02 nahar tola near of masjid

Prakhand forbesganj ke narpatganj fitter se mirzapur kothi ke sonarpatti ward no 02 nahar tola me masjid ke pass just east aur north side me nahar par hin ghar md rustam nam ka ak aadmi regular 2-3 year se bijli chori karke jala raha hai aur 100 watt 200 watt ka lal bulb raton din jalta hin rahta hai wo aadmi pura din ghar me nahin rahta hai and sirf evening me ghar aata hai aur morning me chala jata hai se. Wo khud ko pandit and ojha samajh ke thagta rahta hai. Uska

View replies

M

manankr

from Mumbai, Maharashtra

May 2, 2019

Sir,
48hrs se electricity note come in my village
bihar, purnea, barhara kothi854203

S

shashankl kumar

from Mumbai, Maharashtra

May 8, 2019

Sir
I am living in kumhrar shanti market patn road no 7 .in this area voltage is very low.even single fan is not running at design speed.sir please do something about it.now in these day we are facing so many problems.we had sleepless night from very long periods.i request you sir plz look into that matter as soon as possible.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: C/O BINOD KUMAR (ADV), PUNJABI COLONY, NEAR-MAZAR,NEW GODOWN GAYA, Gaya, Bihar, 823001

Without any intimation power cut in our locality became a regular practice. For any query if we try to get information j. E of our area bearing mob. No.[protected] doesn't pick our calls... Kindly pay attention to our problems.in spite of proper payment of electric bill it's look like injustice with us. As heat waves has made our life miserable, electric supply may pacify us... Thanks

View replies

A

Alokshri Gupta

from Mumbai, Maharashtra

Apr 29, 2019

Chutiyapanti Ka had ho gaya hai har roj light cut hota hai ramnagar bairiya nautan bettiah west champaran 845459 har roj Ka natak ho gaya hai
[protected]-
$$$$$$$$#$$

MAJAK BAND KARO BIHAR SARKAR WARNNA PUBLIC MAJAK KARNA CHALU KAREGA TO SAMEJH ME A A JAAYEGA NAUTAN KE LOG SAMEJDAAR HO GAYE HAIN BAAKI LIGHT KAHA SUPPLY HO RAHA HAI

E

Er.dilip

from Rusera, Bihar

Jun 5, 2019

My vill is rajason dist vaishali bihar bidupur
Road within 2 or 3days burn the transformer
But not provide any new transformer in my area
In these hot weather.so please give me solution asp.
Thanks regards
Dilip kumar

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Ramnagar Bairiya ward no 06 Nautan shyampur kotraha, West Champaran, Bihar, 845459

Hello sir/madam my name is alokshri gupta main ramnagar bairiya nautan bettiah west champaran ward 06 ka rahivashi hun humare yaha daily 6 se 8 hours light kyu cut ki jaa rahi hai yahi chutiyapanti karna tha to har gaon me light lagane ki jarurat kya thi isse accha to bina light ke hi rehta pahale hum log solar se light use karate they ab light aane ke baad bhee wahi solar kaam de raha hai

To

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: At, Fatehpur,Post Badka Goan Dist Gopal Gunj, Gopalganj, Bihar, 841436

Dear sir,
Please be informed you that, consumer account is [[protected]] and consumer number [gp192670]my electricity bill raised and the bill is not issued after 2016,
Last bill was received 12.07.2016
As per my last bill 170 rs and current bill is 500 a month and name is also worng, as on bill basim akram s/o allauddin ansari and real name is on my dl/voter i'd/adahr card wasim akram s/o allauddin sheikh, kindly look in to matter and sort it out asap. Due to unussued bill i am paying huge fine as per gov rule. I have requested to kind do the needful in regards.

View replies

A

Anurag87r

from Chennai, Tamil Nadu

Apr 24, 2019

My consumer no BAR/7380518/JOKIA/DS2/293
METER NO 4183473
ACTUALLY CONSUMPTION 200 UNIT
BILL AMOUNT 43191/-
Many times make complain to department to solve this matter but till date no any remady initiated.

K

kalim ashraf

from Mumbai, Maharashtra

Jun 4, 2019

Low voltage issue and new pole & waire no replace

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: At Fateh put, Post Badka Goan,Dist Gopal Gunj, Gopalganj, Bihar, 841436

Dear sir,
I am gita devi wife of balmiki singh
Consumer no.-[[protected]]
Account no - mir5801a1
I have complaint regarding my bill. I think its not correct amount its increased. Normally i get the bill of 110-200 rs per month but the bill online 8606 rs from april 2018 to april 2019 increased too much...500 rs a month and normally we have power cut in my area and one most important thing, i am not recieved any bill from more then year, as per gov rule, i need to pay late fine as well kindly rectify my all issue late bill unwanted raise electricity bill. Kindly do the needful in regards.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: shripalpur, Patna, Bihar, 804453

Dear sir,
This is regarding the ongoing work in my village - shripalpur, punpun, patna. I want to complain the corruption case ongoing in the new electrical mast installation happening in my village. Generally new mast is fixed in the earth with some concrete and cement, but in my village all the masts have been just fixed in the ground i. E. A pit has been dug and mast is placed without any ciment work, which make these electric pole succesptible to fall or bend in case of either after putting load or due to rain. It is my humble request to please look into the matter.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: DGM(HR)-P.K.GOVIL,Vidyut Bhawan Bailey road,patna, Patna, Bihar, 800021

Dear sir,
I am gita devi wife of balmiki singh
Consumer no.-[protected]
Account no - tektk22836
I have complaint regarding my bill. I think its not correct amount its increased. Normally i get the bill of 110 rs per month but the bill you sent me of last three months (Jan, feb, march-2019) is increased too much... I just use 4 led bulbs and 2 fan only for two months and i also live in other state.
And the most important thing is the calculated amount is also wrong
I calculated the amount sum is 337.12 rs and you sent me the bill of 768.0 rs

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: AT- PATHRA, PO- NAGWAN ( PATHRA), PS- IMAMGANJ, Gaya, Bihar, 824210

Sir i requested to you that my bijli bill is wrongly raise. I am prabhat kumar son of rekha devi who is the consumer and consumer no - [protected], bill raise by the department of rs. 5, 931 which is wrong as per my opinion. If this amount is correct then please satisfied me by the detail calculations or please inspect my miter and raise the bill correctly.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: CHHUAPATTI, Araria, Bihar, 854318

Sir / Madam
I (SHAMBHU GUPTA, CA no[protected] FORBESGANJPIN 854318) have already submitted the complaint regarding damage of Electricity Meter and wrong bill generation since 2.01.2017. I have sent the letter, register the complaint written complaint letter submitted to local Electricity Office at FORBESGANJ but still my Electricity Meter is not replaced and wrong bills are not rectified till date.
Total details of complaint is attached herewith. Please look into the matter on urgent basis.

Regards
SHAMBHU GUPTA
FORBESGANJ
CHHUAPATTI
ARARIYA Bihar, PIN 854318
E mail id : abhi.[protected]@gmail.com

+1 photos

Mar 08, 2019

Updated by [email protected] Sir / Madam
I (SHAMBHU GUPTA, CA no[protected] FORBESGANJPIN 854318) have already submitted the complaint regarding damage of Electricity Meter and wrong bill generation since 2.01.2017. I have sent the letter, register the complaint written complaint letter submitted to local Electricity Office at FORBESGANJ but still my Electricity Meter is not replaced and wrong bills are not rectified till date.
Total details of complaint is attached herewith. Please look into the matter on urgent basis.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Patna, Bihar, 800008

सर नमस्ते
मैं सर का ध्यान आकर्षित करना चाहूंगा कि मेरा नाम संतोष कुमार है और मेरा कन्ज़्यूमर नम्बर[protected] है।
पिछले 6 माह से बिजली का बिल नही आया है।
पिछले 4 माह से मैं खुद ही बिजली आफिस से बिल निलकलवा कर भुगतान कर रहा हूँ।
पर पीछे 2 माह से आफिस से भी बिल ना निकलने के कारण भुगतान नही हो पा रहा हैं।

अतः श्रीमान से विनम आग्रह करना चाहूंगा कि मेरे बिजली बिल का रीडिंग जल्द करवा दे।
आपका विश्वासी
संतोष कुमार
फ़ोन- [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Buxar, Bihar

Dear sir/mam,
Kindly i want to inform you that i had submitted a complaint about having a problem with electric connection. After the complaint one of your staff of electric office called me and asked some questions about address and all and told me that my electric connection will be done tomorrow and demanded some unreasonable money to me due to which our work is pending yet. These all happened a week ago and still we are waiting for actions.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Buxar, Bihar

I am from bihar buxar and want to complaint about electricity problem. We have borrowed a new electricity connection and did our payment at bijli office on 22/11/2018 but didn't got any connection or meter yet. My CA no. Is TEMP[protected] and it is on the name of Sanjay kumar . The reciept provided by bijli office after payment is here in the image.Please provide a quick response

+1 photos

View replies

S

satyanand siddharth

from Bhubaneshwar, Odisha

Jan 14, 2019

Meter reading is wrong

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Patna, Bihar, 800023

Website: www.sbpdcl.coin

Dear sir/mam
I want to inform you i have received an electricity of amount rs.3413 for the month of nov.2018 which is wrong bill generated because no any a. C was running in that month but bill is same as comes in sel-oct18. I request you please resolve this issue.
Details:
Ca no:[protected]
Name : sujeet kumar
Bill amount : rs.3413
Month : nov.2018
Previous dues : no

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines