Ref# BIN-6727680
Booked my flight tickets from Chennai to Auckland on 1st March 2023 through online using credit card. But same day flight ticket was cancelled by Budget air due to issues with airlines. On 10th March 2023 Budgetair informed that they have received the refund and requested me to provide bank details for refunding. Requested Bank Account details were provided on same day. I was informed that refund will happen in next 5 to 10 days. Since refund did not happen, I wrote email again on 23rd March 2023. I was informed my case was escalated to concern department and refund will happen soon. Again email was written on 27th March 2023, same response received stating refund will happen soon. It is quite unfortunate that Budget air could not provide concrete date for refunding till date. Need my refund money to payback my credit card bill urgently. Was this information helpful? |
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