Budgetticket.in — Money Deducted but Ticket Not Provided

Address:	912, 9th Floor, Krishna Apra Business Square, Netaji Subhash Place, Pitampura, Delhi - 110034
Website:	www.budgetticket.in

I am writing to seek your assistance in resolving a pressing matter concerning a transaction with Budget Ticket Company.

On 11th January 2023, I booked a ticket from Delhi to Kolkata through the Budget Ticket Portal, and an amount of Rs 6, 741.81 was deducted from my SBI Credit Card. However, despite the deduction, the ticket was not booked. In response, I immediately contacted Budget Ticket Help Desk at the provided number, and they assured me that the refund would be processed within 5-7 working days to the same payment mode.

Regrettably, as of my last communication with Budget Ticket, dated October 11, 2023, the promised refund has not been credited to my account. I have attached a screenshot of my bank transaction details for your reference. Despite their communication that the money had been refunded, I have yet to see the reimbursement in my account.

I kindly request your support and intervention in helping me retrieve the refund from Budget Ticket Company. I have attached the email communication from Budget Ticket's Help Desk, which confirms their commitment to the refund.

I believe that your intervention will be instrumental in resolving this matter, and I eagerly await your guidance and assistance in securing my rightful refund. The details of the Budget Ticket Company are as follows:

BudgetTicket HelpDesk
Phone: +[protected]
Address: 912, 9th Floor, Krishna Apra Business Square, Netaji Subhash Place, Pitampura, Delhi - 110034
Email: [protected]@budgetticket.in

Thank you for your prompt attention to this issue, and I look forward to your assistance in resolving this matter at the earliest convenience.

Yours sincerely,
Dibakar Saha
+91 [protected]
dibakar.[protected]@gmail.com