| Address: FC-12, Food Court, Second Floor, VR Mall, Plot No. 11B, Dyvasandra Village, Krishnarajapuram | | Website: www.burgerking.in |
I made TWO online payments of INR 154.36 each for the home delivery order to Burger King on 04 August. However, the store declined the order after 40-45 minutes, and the amount paid was not refunded.
On the same day, I raised a support request through the app regarding the refund issue, contacted their official Twitter (now X) handle, and emailed [protected]@burgerking.in.
Over the next five days, I repeatedly tried contacting them via email and social media, but no action was taken. After several attempts, they started ignoring my messages.
Attached are the payment confirmation screenshots from Burger King, the order ID of one of the orders, and proof of my attempts to contact them via email and social media (X, formerly Twitter).
Such unprofessional behavior is unacceptable from a global food brand of this stature. I am seeking compensation from Burger King for the harassment and unprofessional conduct I have experienced.
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