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Burger King Complaints & Reviews

T
Tefy
from Bengaluru, Karnataka
May 24, 2023
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Burger King order not delivered

Address:HSR layout Bangalore burger King
Website:Burger King

I placed my order yesterday around 9:44 pm and the amount has been deducted for 285rs and the delivery is pending and now showing delivered without being delivered to me... Let me know what kind of service is this? Is burger King working like this? Hsr layout Bangalore very worst service I want refund...
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A
Alla Akhil
Apr 8, 2023
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Did not receive order

Website:Burger King app

I ordered from burger King app and did not receive my order
When I call the restaurant and ask them, they are saying there is no order on my name
Order ID:2JKQ6WIXNM...
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V
Vishnu_artham
from Bidar, Karnataka
Jan 3, 2023
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I am complaining about my order at burger king

Address:Burger king at forum mall konakunte cross

I placed an order of 640 rs at forum mall konakunte cross banglore by phonepe I paid 640rs during transaction burger king payment side has timed out but my money got deducted from my account and still I did not receive any refund...
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U
Upashana Borah
Dec 31, 2022
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Payment done but order not placed

I made the payment in the burger king app, money was deducted from my account but order was not placed...
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N
nisha_bleh
Dec 25, 2022
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Payment succesful but order not recieved

On 25/12/2022 I ordered from burger king for Rs 144 through the burger king app, as soon as i went to netbanking page and filled my details and made a succesful payment, the page reloaded and came back to the original app menu. my money is gone but i called two nearest outlet, both are declining any order recieved....
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Address:407, Chakrata Road Dehradun 248003 UT India

I placed an order at Burger king outlet in Chakrata road, Dehradun on 22 Oct, 2022. time-15:29 for Rps- 714.00
I paid using google pay UPI but the payment window in their billing machine was timed out even though the payment was successful 30 seconds before the timeout.
They showed me batch history and my payment wasn't there and i was told i will get a refund in 3 days. So I payed using again using upi to the outlet manager.br...
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A
Abhhinav Prakash
Oct 17, 2022
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Fraudulent staff

Address:Burger King , Parsvnath Mall , Akshardham, New Delhi-110092
Website:www.burgerking.in

The Burger King Outlet at Akshardham, New Delhi has fraudulent staff person working at the cash counter. I, went to the store and order 2 Masala Chicken Whooper and 2 Tikki Twist Burger. The person at the cash counter calculated the total as Rs 816 and I paid the amount through UPI. As I was waiting for my order I realized that that counter person cheated me as Masala Chicken Whooper was of the price Rs 219 and Tikki Twist Burger Rs 50 ....
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R
reshu_sachan
from Ghaziabad, Uttar Pradesh
Sep 24, 2022
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Rotten Burger

Esterday I lost all trust in Burger King outlets, It feels disgusting that such a brand is so careless about customer's health and wellbeing while being a food outlet. I have visited DLF Mall of India in Noida, India's Burger King in the food court, I have ordered 2 spicy grilled chicken burgers & Medium pepsi (400ml) costing 311.86 INR. I started eating the burger but later realised that the bread was rotten and decayed. The counter manager...
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A
Aman Malak
Sep 11, 2022
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Burnt Food and damaged container

Address:Nerul Opp D Y PAtil Hospital & Research Center / store ID- 24691
Website:www.burgerking.in

We ordered as per the details appearing in the attached invoice. Please also see pictures attached (Invoice and food delivered) for reference. The complaint is about food (Chicken Pattie) inside the burger was burnt till black.
The Cold coffee shake was delivered in a container with a damaged base and some of the drink fell on the ground.
We expect better food and service from such a retail food giant store keeping in mind...
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S
Singh Rishika
from Ghaziabad, Uttar Pradesh
Jul 29, 2022
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Incorrect order

My order no is -3948 yesterday at 3:51pm i ordered for three burgers from Sector -5 plot no -10 ground floor Rajendra nagar Ghaziabad outlet. Among those burgers one was veg crisp makhni brust burger with single patty which cost 50 rupee that was correct but other 2 burger was veg crispy double patty burger for which I paid 160 rupee. After getting my order when I opened the packet they sended me all two burgers with single patty instead...
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M
Moushumi Desai
Jul 1, 2022
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Order Never Delivered and Money not refunded

Address:Burger Kind Star Mall Dadar

Burger King - Star Mall Dadar Outlet - order no. 2243 order EMI7SDLI9I
order never arrived nor did i get my money back. no response from their [protected]@burgerking.in. complaint lodged on 24JUN22 no response within 48 hours nor refund received, it is 7 days already....
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R
ruch13
Jun 22, 2022
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Order not delivered

Address:Burger King hiranandani estate thane mumbai
Website:burgerking.in

My order didn't recieved.I am not able to track it anywhere.No contacts are reachable.I am not able to place refund request.Such a pathetic experience with this big brand.Very disappointed.
Pathetic!!!...
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A
aquibparvez09
from New delhi, Delhi
Jun 12, 2022
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Damage product

Address:104 Sector 21 Rohini, 2nd floor

Bhaiya maine burger King sai order kia tha aur jab order mere pass pahuncha to wo sab damage tha colddrink giri hui thi package fata hua tha sab sab coldink samaan main gir gya tha...
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N
Nayandeeps
from LUCKNOW, Uttar Pradesh
Jun 11, 2022
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Money refund

On 30 may 2022 I have ordered meal . I paid for it through paytm but the person said payment had been timed out . He also said you will get refund within 72 hours.

But i had not received it till now .
Please look into the matter...
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J
Josphin Fernandes
from Mumbai, Maharashtra
May 2, 2022
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Service was nit provided but money was charged.

Address:Dadar West

I placed an order on the burger King app for the very first time on April 24, 2022 at 08.54 pm. I placed an order for a Crispy Chicken Burger, A Crispy Chicken Wrap and A Chicken Makhani Burst Burger. The total charged was Rs. 165.90. The order was not delivered at all. I kept contacting the number provided but to no avail. Nobody answered the phone. 2.5 hours later at 11.30 pm finally someone picked up the call. By this time the app showed...
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6
6111
from Kota, Uttar Pradesh
May 1, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money loss due to glitch in restaurant's payment system

Address:Ahluwalia Mall, Kota Rajasthan

I visited Burger King on 17th April 2022. After giving my order I chose cashless transaction via Phone Pe. Amount worth Rs. 434.7 got deducted from my account but the restaurant didn't receive it as their was a glitch in their system. Many arguments later they ensured me that my money will be back within 7days. Now it's been 14days and I haven't received my money yet. Please help me out to get my money back and take some action against them....
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M
mrym
from Bengaluru, Karnataka
Mar 18, 2022
Jun 2, 2022
This thread was updated on Jun 2, 2022
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Payment done but didn't receive the order

Greetings,

This is to inform you that on 10th March 2022, I had successfully completed the payment and paid the amount for the concerned order but however the app did not accept the payment and automatically got cancelled and hence asking for a payment again later.

My account has already been debited with the amount. I want to know when my refund will be provided back to me or any other alternative remedy for...
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S
Shru92
from Mumbai, Maharashtra
Mar 14, 2022
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Refund

I made a payment of 272 rs on burger king yesterday my money was deducted but it was not showing on their website then i had to pay it again...
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K
Key1471
Mar 13, 2022
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Amount debited from account but no order

I ordered from BK App and payment was successful through Paytm UPI but order and payment didn't get processed on the BK App....
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Address:Lake mall, kolkata, india.

I bought a whopper from your lake mall kolkata, india branch and they gave me a burger with missing veggie items. They doesnt provide tomatoes and cucumber as promised in a whopper. First i thought it was mistake ghat maybe they forgot so i went up to them and told them and they changed it but than again after some time i visited again and the same thing happened. The staff members are thieves. Stealing away veggies and ruining brand name...
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P
Prochi Mahudawala
Nov 14, 2021
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Burgers

Order no. 2049 delay & poor quality. - Location: Andheri East, Mumbai

I received my parcel around 10pm. Kept calling a few times for updates on the order but the number was switched off.

The food was ###. It was stale, the bread buns were dry and crumbling. The fries had no salt and we're soggy. The volcano was stale, the taco was no fun. The buggers and the volcano, had no filling. The flavour of everything...
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S
Shivanigupta4
from Kanpur, Uttar Pradesh
Nov 13, 2021
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Burger bun was rat bitten

Address:shop no. 1 ground floor south Ex kanpur

I had ordered 4 burgers from burger King
from swiggy on November 13, one of them was already eaten by mouse or may be some other animal. Never expected this carelessness from the reputated company "Burger King". They don't even know how to surve their customers, very very disappointed 😞....
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S
Sriyans Gupta
from Nagram, Uttar Pradesh
Oct 15, 2021
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Order delivery scam

Burger king is doing scam in India there are many people who ordered the food from their app but order never delivered to them.And there is no support from their team....
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I got confirmation through HDFC Securities on 4.12.20 that 250 shares has been allotted . Checked with HDFC Securities but got mail from HDFC Securities on 18.08.21 that shares are not credited in my DMAT account,
Name- CHAITALI SEN TRADING A/C NO 3501597
DP A/C IN[protected]...
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Address:Burger king rajouri garden j block new delhi 110027

I visited burger king outlet J block rajouri garden new delhi 110027 india and the manager asked me to pay through paytm money app i paid thrice from the app my money got deducted they kept on saying try again cz they didn’t get any notification for amount received then they contacted their accounts department and got the information that their outlet managers and staff was not supposed to collect money through paytm or online transactions...
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S
Sugi25
from Delhi, Delhi
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Burger King IPO - Amount not released

I have applied for Burger King IPO and received a mail saying it was not allotted to me on 11th December.Till date, the blocked amount is not released yet and I could see today is the end date for UPI mandates.kindly help me on this matter and release the amount....
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I
Ishwar Hmg
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For burger king ipo refund

श्रीमान जी
Burger king ने जो IPO जारी किया था l
मैंने अपने डीमेट अकाउंट से PAN CARD NUMBER HJFPS 2556L से एक lot के लिए bhim upi से subscribe किया था l
जिसके application number VV[protected] है l
जिसके लिए मेरे sbi अकाउंट से आवश्यक...
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D
Dharshan Kumar
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Inappropriate product

Address:Unit No 722/1, Gr Flr, Savitru Elegance, Dr MC Modi Hospital Rd, WCR Road, Bengaluru, Karnataka 560086

I ordered a meal for 2, one veg and other non veg burger, however the staff at Burger King Modi road has packed both veg and non veg burger in non veg box, which led to confusion and made my vegetarian family member eat a non veg burger. I had called the outlet to report this and the staff were least bothered and lied about was unacceptable.

This kind of customer treatment was not expected from a brand like burger king. I want...
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D
diff_2013
from Pune, Maharashtra
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Confusing menu and misleading practice

Address:Pune

First of all, I do not eat all this junk food of burgers and pizzas. Still recently I checked out Burger King in pimple saudagar pune. On their menu, there are 2 items Veg Whooper & Boss Whooper.
I ordered Veg Whooper. The person at the counter asked, normal or spicy. Obviously I have ordered Veg Whooper so the choice is expected to be within the same product. i.e. Veg Whooper normal or Veg Whooper Spicy.
I said spicy and when...
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S
ShatabdiDas
from Hyderabad, Telangana
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food quality

Address:Hyderabad, Telangana

Ordered burger's from "burger king" (Hyderabad) from swiggy, and received badly burnt patties for two burgers (Whooper and boss whooper).

I did contact to swiggy regarding it, and got refunded, so no complain for swiggy.

But the issue is that the quality of the food isn't being maintained by "burger king".

Please do a proper check-up on the food quality served by burger king so that future incident...
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