Submit a Complaint
Claimed

Mettur Super Services Complaints & Reviews

mssbus.com
1
Updated: Dec 30, 2025
Complaints 210
Resolved
4
Unresolved
206
Bad 😕 It seems that Mettur Super Services has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Mettur Super Services

Having problems with Mettur Super Services?

File a complaint and get it resolved by Mettur Super Services customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Public Transportation
Mettur Super Services

Mettur Super Services reviews & complaints(210)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
Iniyen
from Chennai, Tamil Nadu
Dec 30, 2025
Report
Copy

Parcel opened on delivery

The parcel was booked from Trinelveli on 27.12.2025 to Chennai. On delivery the parcel was found opened, and some of the products were missing from it....
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
R
[email protected]
Jun 2, 2025
Jun 2, 2025
This thread was updated on Jun 2, 2025
Report
Copy

Missing one black bag

Address: Doddaballapura, Karnataka

I am not receiving one black bag one bag missing...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jamesdavidse
Feb 14, 2025
Report
Copy

Parcel not delivered after 3 days

Booked at Bangalore to Tindivanam on Feb 11, Parcel not received even after 3 days Feb14. No response from Head office staff at Mettur. Worst experience and poor customer service. Don't waste your money and valuable time. No update from manager at Bangalore for4 hours after complaint is registered. Negligent staff at head office who doesn't have any responsibility to find the consignment and why not delivered for 3 days whereas...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
soocool04
from Cuddalore, Tamil Nadu
Jan 4, 2025
Report
Copy

Package not received

Address: cuddalore
Website: mettur transport

I Have not received the package which was booked through mettur transport from sivakasi during diwali. For the last three month following the mettur transport support number and other number still no response. very poor service. Need resolution as soon as possible....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
VigneshMohan1991
from Tirupathur, Tamil Nadu
Nov 11, 2024
Report
Copy

Regarding Parcel booked

Address: METTUR H.O Mettur Transports 9/29, Square market, Mettur Dam - 636401. Phone: 04298-244371,9443312370

Respected sir/madam
I have booked a parcel MSS on[protected] to Anantpur Mr.Venkatesh, still it as not departed from the origin, I have tried to contact MSS customer care, no response at all, please rectify my request and take necessary action since it is an Agri implements.
Parcel: 7871172
Date:[protected]:14
Fr: Jolarpettai
To: Anantapur HUB
Item: corton b(1)
Amt: 150 [Paid]...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rk04
Sep 30, 2024
Report
Copy

Parcel Bike Damaged

G.C : 7225177

Date of Booking : 26/09/2024
Date of Receiving : 30/09/2024

Desirable Resolution : Possible refund/ repair

I recently packed my scooty and sent it from MSS Guindy to MSS Mannachanallur. Unfortunately, it arrived with significant damage, which is unusual. I haven't seen this level of damage on any other bikes transported by MSS.

While the management told and I...
+3 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rave_aves
Sep 19, 2024
Report
Copy

Product damaged / bike Key not delivered

I booked my Royal Enfield classic 350 bike from Chennai to Mettuppalayam through Mettur Transports on last Sunday but I received it after a week, but they promised me to deliver on Tuesday. After delivery I noticed that the bike was mishandled and damaged by the workers. Also bike key was not delivered till now. I spoken with many peoples still no use.

PLEASE DON’T BOOK,

Parcel: 6924434
Date:[protected]...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
B
Bhawani Agencies
from Chennai, Tamil Nadu
Aug 12, 2024
Report
Copy

Box received to customer open and damaged

My lr no: 6382092
Davidson street to kodumudi branch booking done on[protected]

we booked 2 parcel to kodumudi branch and it reached erode and for 3 days we didn't got informed about that the kodumudi branch is closed permanently, when i called on 9th of august the people told me that the bundle is in erode for 3 days, they then booked it to muttur near kodumudi. it took 12 days for the bundle to reach from Chennai to...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sriram1234
Aug 3, 2024
Report
Copy

Missing Parcel and Inadequate Response from Thoppampatti Pirivu Booking Office

Address: Thoppampatti Pirivu

I am writing to raise a concern regarding a recent experience with Mettur Transports parcel services. On[protected], I sent two carton boxes belted together as a single parcel from Thoppampatti Pirivu to Mannargudi. However, upon delivery, the recipient received only one box, and the other box is missing.

When I visited the Thoppampatti Pirivu booking office to inquire about the missing box, the employee suggested that the...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
I
Ibrahim sarah
from Pondicherry, Puducherry
May 28, 2024
Report
Copy

Address: 15, Jayaram chetty Thope, 2nd Street, Vanarapet, Pondicherry - 605001.

Hi Sir,

Hope you will do needful for our Voice.

I have shipped my Bike (Yamaha SZ) from Pondicherry to Hosur due to change of work location.

When I m came to take my bike on delivery. I was shocked to see that my bike has been mis-handled during transit.

Damaged Details:
Front bike handle has been totally blend.
Front wheel guard has been broken.
Side Indicator has been Broken.

No proper response from the person who booked the transit from MSS- Pondy Branch.

Several Times called to Mr. Hari (RM) but he didn't responding.

I have spent around Rs.5000/- for the above damage. I need compensation from the Transport.

Please do the needful

My Shipment Details:

Parcel No: 5027513
Date of Booking : 27.04.2024
Contact Number : [protected]
+7 photos
Mettur Super Services customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    candidcsian
    from Pune, Maharashtra
    Feb 19, 2024
    Report
    Copy

    SUB roll (submersible motor) and panel (starter) sent by PSG ind from new Sidhapudur to Thuvakkudi trichy

    LR no - 4107902

    Thuvakkudi MSS says only panel is received and not subroll

    No proper response from Thuvakkudi MSS / Trichy HUB MSS or Sidhapudhur MSS properly

    (This motor is required for farming imeediately)
    Mettur Super Services customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      W
      WOODLANE MODULAR
      Jan 11, 2024
      Report
      Copy

      Complaint: Parcel Missing

      Address: WOODLANE MODULAR

      Our supplier has booked 3 boxes belted as 1 parcel via LR NO. 3463219, But we received only 2 boxes, 1 box is missing. Booking office sent their CCTV footage loading 3 boxes, Receiving also sent their CCTV footage received only 2 boxes. Nobody is taking responsibility & not responding. kindly trace out our 1 box asap....
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      R
      Rajesh3099
      Dec 2, 2023
      Dec 18, 2023
      This thread was updated on Dec 18, 2023
      Report
      Copy

      Address: Tirupur pushpa theatre

      We used this service from tirupur pushpa theatre branch to trichy tolgate branch. Loaded the cot with fully covered but we received without packing and full demage and scratch. New Cot parcel from furniture shop.
      +5 photos
      Mettur Super Services customer support has been notified about the posted complaint.
      View replies
      Still it is not resolved
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        kvasud
        from Delhi, Delhi
        Nov 21, 2023
        Report
        Copy

        Parcel not delivered in time and worst customer service

        Hi - My parcel booked on last friday is laying in sulur hub for past 4 days and no response from Mettur customer care and Booking manbagers. They charge heavy tansport fee but not readfy to deliver in time. Worst service....
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy
        R
        Rajesh.RRK
        Nov 8, 2023
        Report
        Copy

        My Parcel last 1 week laying at madurai hub. no body responding
        Madurai manager Shanmugam[protected] not answering my call. customer car not responding
        Mettur Super Services customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Divakar Br
          Nov 7, 2023
          Report
          Copy

          Address: Kovilpatti, Tamil nadu

          Booked at Kovilpatti mettur transport office on 27th oct 2023. Track id 2747018. 11 days completed But still my order not processed. In site status showing still pending at Kovilpatti office not dispatched yet. That person telling system issue like, lorry driver not answering call like that. No proper responce from customer care also. 10k worth material. Kindly do needful.
          Mettur Super Services customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Divakar Br
            Nov 7, 2023
            Report
            Copy

            Dear sir/Madam...

            Sent parcel in Kovilpatti mettur transport office. Tracking no 2747018 on Oct 27th 2023. 10 days completed but still my order not yet delivered or processed. In website status still at waiting at origin. No proper responce from mettur office or customer care. Kindly do needful.
            Mettur Super Services customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Praveen Kumar .g
              from chinnasalem, Tamil Nadu
              Oct 21, 2023
              Report
              Copy

              Address: 2429 vijayanagar 4th stage banasanalli Mysore

              Sir I am sending rolar materials not reached for Chennai so please I need for imidiatly parcel
              Mettur Super Services customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                ahamedmtp
                from Thanjavur, Tamil Nadu
                Oct 16, 2023
                Report
                Copy

                Address: 54/1B AJ NAGAR pattukootai ADIRAMAPATTINAM
                Website: Lr no 2525991

                Dear sir my lr no[protected].10.23 to Mtp to PATTUKOTTAI so 16.10.23 tonight not reced but comeliness no atten call and manager goble call avoid any information no use
                Mettur Super Services customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  +
                  +917708801825
                  Oct 16, 2023
                  Report
                  Copy

                  Our material was booked at Bangalore chamrajpet on[protected] to deliver at destination Chennai, periamet. Still we have not yet received the material(today date[protected]. 1.5 lakh rupees worth material got struck somewhere and there is no proper response from the MSS Bangalore or Chennai. We have arranged all the workers but where is our material? Our work is getting affected.Is this a fast service? we need the material within Today night/ tomorrow morning at Chennai. Else we will take actions towards your company.we are clueless What happened to our material?
                  GC-2519246
                  Vehicle number -8831
                  +1 photos
                  Mettur Super Services customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit

                    Related businesses

                    PunBus / Punjab Roadways
                    1
                    (461)
                    Karnataka State Road Transport Corporation [KSRTC]
                    1.1
                    (3252)
                    Delhi Metro Rail Corporation [DMRC]
                    1
                    (528)