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Mettur Super Services Complaints & Reviews

mssbus.com
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Updated: Feb 14, 2025
Complaints 206
Resolved
4
Unresolved
202
Bad 😕 It seems that Mettur Super Services has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Mettur Super Services reviews & complaints(206)

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J
jamesdavidse
Feb 14, 2025
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Parcel not delivered after 3 days

Booked at Bangalore to Tindivanam on Feb 11, Parcel not received even after 3 days Feb14. No response from Head office staff at Mettur. Worst experience and poor customer service. Don't waste your money and valuable time. No update from manager at Bangalore for4 hours after complaint is registered. Negligent staff at head office who doesn't have any responsibility to find the consignment and why not delivered for 3 days whereas...
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S
soocool04
from Cuddalore, Tamil Nadu
Jan 4, 2025
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Package not received

Address: cuddalore
Website: mettur transport

I Have not received the package which was booked through mettur transport from sivakasi during diwali. For the last three month following the mettur transport support number and other number still no response. very poor service. Need resolution as soon as possible....
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R
Rave_aves
Sep 19, 2024
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Product damaged / bike Key not delivered

I booked my Royal Enfield classic 350 bike from Chennai to Mettuppalayam through Mettur Transports on last Sunday but I received it after a week, but they promised me to deliver on Tuesday. After delivery I noticed that the bike was mishandled and damaged by the workers. Also bike key was not delivered till now. I spoken with many peoples still no use.

PLEASE DON’T BOOK,

Parcel: 6924434
Date:[protected]...
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S
Sriram1234
Aug 3, 2024
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Missing Parcel and Inadequate Response from Thoppampatti Pirivu Booking Office

Address: Thoppampatti Pirivu

I am writing to raise a concern regarding a recent experience with Mettur Transports parcel services. On[protected], I sent two carton boxes belted together as a single parcel from Thoppampatti Pirivu to Mannargudi. However, upon delivery, the recipient received only one box, and the other box is missing.

When I visited the Thoppampatti Pirivu booking office to inquire about the missing box, the employee suggested that the...
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I
Ibrahim sarah
from Pondicherry, Puducherry
May 28, 2024
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Address: 15, Jayaram chetty Thope, 2nd Street, Vanarapet, Pondicherry - 605001.

Hi Sir,

Hope you will do needful for our Voice.

I have shipped my Bike (Yamaha SZ) from Pondicherry to Hosur due to change of work location.

When I m came to take my bike on delivery. I was shocked to see that my bike has been mis-handled during transit.

Damaged Details:
Front bike handle has been totally blend.
Front wheel guard has been broken.
Side Indicator has been Broken.

No proper response from the person who booked the transit from MSS- Pondy Branch.

Several Times called to Mr. Hari (RM) but he didn't responding.

I have spent around Rs.5000/- for the above damage. I need compensation from the Transport.

Please do the needful

My Shipment Details:

Parcel No: 5027513
Date of Booking : 27.04.2024
Contact Number : [protected]
+7 photos
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    C
    candidcsian
    from Pune, Maharashtra
    Feb 19, 2024
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    SUB roll (submersible motor) and panel (starter) sent by PSG ind from new Sidhapudur to Thuvakkudi trichy

    LR no - 4107902

    Thuvakkudi MSS says only panel is received and not subroll

    No proper response from Thuvakkudi MSS / Trichy HUB MSS or Sidhapudhur MSS properly

    (This motor is required for farming imeediately)
    Mettur Super Services customer support has been notified about the posted complaint.
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      W
      WOODLANE MODULAR
      Jan 11, 2024
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      Complaint: Parcel Missing

      Address: WOODLANE MODULAR

      Our supplier has booked 3 boxes belted as 1 parcel via LR NO. 3463219, But we received only 2 boxes, 1 box is missing. Booking office sent their CCTV footage loading 3 boxes, Receiving also sent their CCTV footage received only 2 boxes. Nobody is taking responsibility & not responding. kindly trace out our 1 box asap....
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      R
      Rajesh3099
      Dec 2, 2023
      Dec 18, 2023
      This thread was updated on Dec 18, 2023
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      Address: Tirupur pushpa theatre

      We used this service from tirupur pushpa theatre branch to trichy tolgate branch. Loaded the cot with fully covered but we received without packing and full demage and scratch. New Cot parcel from furniture shop.
      +5 photos
      Mettur Super Services customer support has been notified about the posted complaint.
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      Still it is not resolved
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        K
        kvasud
        from Delhi, Delhi
        Nov 21, 2023
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        Parcel not delivered in time and worst customer service

        Hi - My parcel booked on last friday is laying in sulur hub for past 4 days and no response from Mettur customer care and Booking manbagers. They charge heavy tansport fee but not readfy to deliver in time. Worst service....
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        R
        Rajesh.RRK
        Nov 8, 2023
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        My Parcel last 1 week laying at madurai hub. no body responding
        Madurai manager Shanmugam[protected] not answering my call. customer car not responding
        Mettur Super Services customer support has been notified about the posted complaint.
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          D
          Divakar Br
          Nov 7, 2023
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          Address: Kovilpatti, Tamil nadu

          Booked at Kovilpatti mettur transport office on 27th oct 2023. Track id 2747018. 11 days completed But still my order not processed. In site status showing still pending at Kovilpatti office not dispatched yet. That person telling system issue like, lorry driver not answering call like that. No proper responce from customer care also. 10k worth material. Kindly do needful.
          Mettur Super Services customer support has been notified about the posted complaint.
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            D
            Divakar Br
            Nov 7, 2023
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            Dear sir/Madam...

            Sent parcel in Kovilpatti mettur transport office. Tracking no 2747018 on Oct 27th 2023. 10 days completed but still my order not yet delivered or processed. In website status still at waiting at origin. No proper responce from mettur office or customer care. Kindly do needful.
            Mettur Super Services customer support has been notified about the posted complaint.
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              P
              Praveen Kumar .g
              from chinnasalem, Tamil Nadu
              Oct 21, 2023
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              Address: 2429 vijayanagar 4th stage banasanalli Mysore

              Sir I am sending rolar materials not reached for Chennai so please I need for imidiatly parcel
              Mettur Super Services customer support has been notified about the posted complaint.
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                A
                ahamedmtp
                from Thanjavur, Tamil Nadu
                Oct 16, 2023
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                Address: 54/1B AJ NAGAR pattukootai ADIRAMAPATTINAM
                Website: Lr no 2525991

                Dear sir my lr no[protected].10.23 to Mtp to PATTUKOTTAI so 16.10.23 tonight not reced but comeliness no atten call and manager goble call avoid any information no use
                Mettur Super Services customer support has been notified about the posted complaint.
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                  +917708801825
                  Oct 16, 2023
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                  Our material was booked at Bangalore chamrajpet on[protected] to deliver at destination Chennai, periamet. Still we have not yet received the material(today date[protected]. 1.5 lakh rupees worth material got struck somewhere and there is no proper response from the MSS Bangalore or Chennai. We have arranged all the workers but where is our material? Our work is getting affected.Is this a fast service? we need the material within Today night/ tomorrow morning at Chennai. Else we will take actions towards your company.we are clueless What happened to our material?
                  GC-2519246
                  Vehicle number -8831
                  +1 photos
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                    +917708801825
                    Oct 16, 2023
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                    Our material was booked at Bangalore chamrajpet on[protected] to deliver at destination Chennai, periamet. Still we have not yet received the material. 1.5 lakh rupees worth material got struck somewhere and there is no proper response from the MSS Bangalore or Chennai. We have arranged all the workers but where is our material? Our work is getting affected.Is this a fast service? we need the material within Today night/ tomorrow morning at Chennai. Else we will take actions towards your company.we are clueless What happened to our material?
                    +1 photos
                    Mettur Super Services customer support has been notified about the posted complaint.
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                      A
                      Askarh
                      from Madurai, Tamil Nadu
                      Aug 24, 2023
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                      Address: Kalasipalayam

                      I have booked readymade shirts from SNITCH APPEARLS Bengaluru for RS.29988 and I have payed the cost of product they have booked the parcel to my address ZANTUM FASHION Munisalai Madurai at kalasipalayam ticket office branch MSS Bengaluru on 05.08.2023 I have to supply to my retailers I have incured a heavy loss due to your delay kindly deliver my parcel immediately and oblige most urgent
                      Mettur Super Services customer support has been notified about the posted complaint.
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                        J
                        Jinanica Telecom pvt ltd
                        from Bengaluru, Karnataka
                        Aug 10, 2023
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                        Delay in delivery of goods

                        Dear Sir/Madam,

                        We Have Booked Material from MSS TRANSPORT KALASIPALYAM BRANCH TO CHINNAIMPALYAM BRANCH COIMBATORE AGAINST LR NO:11462595 DT: 07/08/2023 BUT STILL MATERIAL HAS NOT REACHED CHINNAIAMPALAYAM ALREADY 3 DAYS OVER WHY DELAY??

                        NO ONE IS GIVING PROPER RESPONSE, Please We Request you to Deliver the Material within 2nd half or else we will book the Complaint to CONSUMER COURT.

                        Waiting for...
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                        J
                        Jprakaash1975
                        Jul 31, 2023
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                        I sent the two wheeler parcel Tiruchengode to chennai(unicorn 160 cc ) on 29th July 2023. That vechile is damaged by loading labour and not proper packing. They will charged 1600 + 200(packing). Very worst treating the parcel. Booking no 1503076
                        +2 photos
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                          B
                          Boopathi Govindaraj
                          Jul 17, 2023
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                          My parcel is demage
                          Who responsible my parcel...???
                          Very worst parcel service...
                          +1 photos
                          Mettur Super Services customer support has been notified about the posted complaint.
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