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Bussan Auto Finance India [BAF] Complaints & Reviews

2.8
Updated: Feb 3, 2026
Complaints 947
Resolved
460
Unresolved
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Bussan Auto Finance India [BAF] reviews & complaints page 19

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R
RUSHIKESH SOMNATH KARDILE
Feb 7, 2023
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Address: Flat B-301,Mayuri Regency

Hi Team,

I have Purchased YAMAHA R15 in Dec 2016, I have processed loan against your companay but somehow it was not processed due to low cibil score.
So I have purchased my vehicle in Cash but on RC book still its showing your company name.

Please request you to provide me the NOC or No loan statemetn for that.

Below are the vehicle details.

Bike ;- Yamha R15s
Registered number:- MH12NS9509
CHASSIS Number:- ME1RG0628G0024309
Engine Number;- G3C7E0086386
Mobile Nummber:-[protected]
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Dear Sir

Greetings from BAF India.

We are already get in touch with you regarding said query.
kindly share proper details as had words with you on our customer care number.

Thanks
BAF India
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    B
    Baban786
    from Kalamb, Maharashtra
    Feb 6, 2023
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    Dear sir/ mam I purchased bike Yamaha ybr I don't know exact year I think before 8 to 9 years on finance I paid complete amount but I have no any documents provide and your branch closed yet so plz give me my bike documents as early as possible

    Thanx
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
    Dear Sir/Madam,

    Thank you for writing to BAF India.

    This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike on mail to help us to serve you better.

    For any further queries please feel free to contact us at[protected] or write us on [protected]@bafindia.com
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      M
      mukeshbaldaniya
      from SURAT, Gujarat
      Feb 6, 2023
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      Address: Surat

      Kindly help me with NOC of my bike GJ05SG7447

      Bholabhai rambhai baldaniya
      [protected]
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Dear Customer,

      Thank you for writing to BAF India.

      This is in regards to your below mentioned mail, Kindly share the scan copy of RC as once same is received, will arrange to dispatch the NOC to your register address as per process.

      For any further queries please feel free to contact us at[protected] or write us on [protected]@bafindia.com

      Thanks
      BAF India
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        P
        piyushr6866
        Feb 5, 2023
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        My agreement number is TW314INR00860315 . I bought an R15 on loan from Gorakhpur YAMAHA showroom which was financed by Bussan.
        It was a 35 month loan.
        I want to know my current outstanding nett. with breakdown of the charges.
        Please provide a info about it and how much tenure is remaining and how can I prepay and close the loan
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
        Dear Customer

        Thank you for Writing to BAF India.

        This is in regards to your below mentioned request, we would like to inform you that there are cheque bounce charges & late payment penalty of Rs 1464/- pending against your loan and 4 future emis are remaining.

        You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM, or AXIS BANK, or Google pay or Phonepe or Airtel payment Bank.

        For any further queries please feel free to contact us at[protected] or write us on [protected]@bafindia.com

        Thanks
        BAF India
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          K
          kiran9727
          from Angamaly, Kerala
          Jan 30, 2023
          Resolved
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          Resolved

          Address: Mangalath House, Thuruthissery, Maikad PO, NEDUMBASSERY

          Sir,
          TW011INR00801402 I want close loan as soon as possible.loan issued 3years and more, For mortorium applied at 2019 March to August 2019 because of flood at my place, I'm still paying amount for 41 months, i took loan for 36 tenure(3 years changes to 47 tenure 11months more for 6months mortorium. Kindly do the needful. Need to settle remaing loan amount and to initiate NOC. kindly reduce interest for remaing months and please inform how to close loan. BUSSAN EXECUTIVES NEVER TOLD ME ABOUT +11 MONTH EMI FOR 6 MONTH MORTORIUM. So I shouldn't have apply for MORTORIUM, THEY TOLD ITS FREE INTREST FOR MARCH 2020, APRIL 2020, MAY 2020, AND NOW I REPAID ABOUT 101885₹ for loan amount of 65000/-, on going tenure was not in agreement i signed and received before starting loan, didn't notice me about increasing tenure, they called as reconstructed loan account but without customer opinion or sanction, I asked for pay pending mortorium after crisis we faced
          Now they asking for 6 more emi to settle loan, this issue is a serious cheating on customers, i have only 1 pending emi on Jan 2023 this month on this issue. Kindly help me to sort it out. And how should I forward this issue legally, they are not ready to decrease intrest or cheque bounce charge lesser than 30days and asking for much more more ...almost double of loan amount on a two wheeler (ray zr) 2019. Executives didn't help. They only know about pending . Harrassing was miserable.need help on this.kindly help

          KIRAN BABU
          [protected]
          LOAN NO. TW011INR00801402
          Jan 30, 2023
          Complaint marked as Resolved 
          No response from executives when calling there customer care no. only automated reply on mail
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          Verified Support
          Jan 31, 2023
          Bussan Auto Finance India [BAF] Customer Care's response
          Dear Customer,

          Greetings from BAF India.

          This is in regards to your below mentioned mail, we would like to inform that your Feb’23 EMI is sent to bank for presentation, we are unable to stop the same.

          Request to pay or confirm closure amount after clearance of Feb’23 EMI.

          For further any query you can mail us on our mail ID: [protected]@bafindia.com

          Thanks & Regards,
          Customer Care Desk
          Contact Number :[protected]
          Email :- [protected]@bafindia.com
          Not resolved yet no one conducted for. Solution till now
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            J
            Jan 29, 2023
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            Address: Nehru residence flat no 401, Nehru colony thatipur

            My name is rahul jain I live at gwalior in madhy pradesh in india i will purchase a yamaha bike in 2015 this bike was financed to your company my all emi was fulfilled but before you give my noc letter the company was run out in india
            So kindly request pls give my noc letter
            My contact no is [protected]
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            Dear Sir/Madam,

            Thank you for writing to BAF India.

            This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better to our mail ID: [protected]@bafindia.com

            Thanks & Regards,
            Customer Care Desk
            Contact Number :[protected]
            Email :- [protected]@bafindia.com
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              R
              Rahulj8555
              from Gwalior, Madhya Pradesh
              Jan 28, 2023
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              Address: F block 401, nehru residencyNehru colony, thatipur, Gwalior mp

              On 24/07/2015, I purchased "Yamaha FZS Version 2.0" from Yamaha Authorized Dealer "Prem Yamaha Motors" from Gwalior City, Madhya Pradesh State which was financed by Busan Auto Finance, Vehicle Registration No. MP07MW4156 & Registered The phone number is [protected] which is currently closed due to some reason, it is known that the loan amount was successfully repaid by me on the promised time, some installments which could not be due date from the bank for some reason, those installments Also all remaining EMI to Busan Auto Finance was successfully paid to authorized agency before due date, and now when I requested for NOC no one is responding properly and all they are saying is Busan Finance is closed in our state. Only those having toll free number from which call was not connecting please provide any alternate solution to get NOC,
              My vehicle details are,
              mp07mw4156
              Contact mail: [protected]@gmail.com
              Phone : [protected]
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Dear Customer

              Thank you for Writing to BAF India.

              This is in regards to your below mentioned request for NOC, we would like to inform you that there are cheque bounce charges & late payment penalty of Rs 6, 600/- pending against your loan.

              You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com, Pay TM, Google pay or Phone Pay to get process NOC.

              Thanks & Regards,
              Customer Care Desk
              Contact Number :[protected]
              Email :- [protected]@bafindia.com
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                S
                SyedMubeen
                Jan 28, 2023
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                Address: Hyderabad

                Dear Sir / Madam,
                Please note I have already paid the Auto loan amount in 2020, but till now I did not get NOC to complete my bike final registration on my name.
                Please send me NOC urgently.

                Thanks & best regards,
                Syed Mubeen
                [protected]
                Email: [protected]@gmail.com
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                Dear Customer,

                Thank you for writing to BAF India.

                This is in regards to your below mentioned mail, Kindly share the scan copy of RC to get process NOC and same will dispatch to your register address as per process.

                If you wish us to dispatch NOC at new/current address, Kindly share Standard address proof-OVD (Officially valid documents) i.e., UID, Voter ID, DL, Passport, Water Bill, Electricity Bill, Gas Bill and Broadband bill for updation of new/current address in the system to process the NOC.

                Thanks & Regards,
                Customer Care Desk
                Contact Number :[protected]
                Email :- [protected]@bafindia.com
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                  R
                  Raghavendra Sankrya
                  Jan 25, 2023
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                  Address: Raghavedra c/o Ramappa Acharya uppoor thenkabettu KG road Udupi 576105

                  I had taken two wheeler loan for purchase of Yamaha fazer in year 2012 and cleared loan in 2015
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  Dear Sir

                  Thank you for Writing to BAF India.

                  This is in regards to your below mentioned request for NOC, we would like to inform you that there are cheque bounce charges & late payment penalty of Rs 4, 693/- pending against your loan.

                  You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com, Pay TM, Google pay or Phone Pay to get process NOC.

                  For further any details, kindly mail us on our mail ID: [protected]@bafindia.com

                  Thanks & Regards,
                  Customer Care Desk
                  Contact Number :[protected]
                  Email :- [protected]@bafindia.com
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                    S
                    SandeepSriramoju
                    from khammam, Andhra Pradesh
                    Jan 21, 2023
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                    21/01/2023

                    Dear Sir/Madam,

                    I am writing to request a No Objection Certificate (NOC) form. With Agreement No.TW918INR00864814 with the name of SRIRAMOJU UMARANI and with ID:1441803

                    I would greatly appreciate it if you could issue the NOC as soon as possible and send to the mail with [protected]@gamil.com, as I need it for RTA.

                    Thanking you

                    Sincerely,
                    SRIRAMOJU UMARANI
                    H.No - 4-2-151/12
                    Khammam, 507003
                    [protected]@gmail.com
                    [protected]
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    Dear Customer,

                    Thank you for writing to BAF India.

                    This is in regards to your below mentioned mail, Kindly share the scan copy of RC to our mail ID: [protected]@bafindia.com, to get process NOC and same will dispatch to your register address as per process.

                    Thanks & Regards,
                    Customer Care Desk
                    Contact Number :[protected]
                    Email :- [protected]@bafindia.com
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                      K
                      Khadirgraphics
                      Jan 16, 2023
                      Resolved
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                      Resolved

                      Address: ratanpar.tal.bhachau

                      Send me noc for my bike
                      Jan 16, 2023
                      Complaint marked as Resolved 
                      Send my bike noc for pdf fike
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      Dear Sir/Madam,

                      Thank you for writing to BAF India.

                      This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better to our mail ID: [protected]@bafindia.com.

                      Thanks & Regards,
                      Customer Care Desk
                      Contact Number :[protected]
                      Email :- [protected]@bafindia.com
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                        C
                        Cmnmxm
                        from Trivandrum, Kerala
                        Jan 3, 2023
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                        Address: Videocon Tower, 4th floor, E-1, Jhandewalan Extension, New Delhi, Haryana 123501, India

                        My self al ameen ansar brought new fz bike yamaha with help of busan auto finanace ..On 2019 october.I completed my emi period and completed also morotorium peroid payament..Now im in saudi arabia.My wife called busan toll free number from india now they are asking to pay 1 1/2 month payment in 2023/january and 2023 /february as interst during morotorium peroid .Please consider my complaint and do the needful for my noc.
                        My busan loan customer -1370336
                        customer name-al ameen a
                        agreement number-twco3inr00825369
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        Dear Customer,

                        Greetings from BAF India.

                        Would like to inform you that as on date Rs.302.34/- (cheque bouncing charges + late payment penalty ) is pending and 02 future EMIs remaining including moratorium interest in your loan.

                        For more queries kindly mail us on [protected]@bafindia.com
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                          A
                          Dec 30, 2022
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                          Hello sir/madam
                          I have bought fzs 2015 model and due was paid and completed 2017 .n got d noc letter n termination form no 35 . But I dint do that next step of RTO cancellation . Ur noc letter valid for 90 days expired . Even it's been 5 years .so I need d recent noc letter .RTO need recent noc letter .so many time call ur phone number by many way . Help me to get noc letter as soon as possible .my contact no was [protected]
                          .i attach noc letter along with this mail

                          Regards
                          Yasar
                          Mail address [protected]@gmail.com
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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                            A
                            Dec 30, 2022
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                            Hello sir/madam
                            I have bought fzs 2015 model and due was paid and completed 2017 .n got d noc letter n termination form no 35 . But I dint do that next step of RTO cancellation . Ur noc letter valid for 90 days expired . Even it's been 5 years .so I need d recent noc letter .RTO need recent noc letter .so many time call ur phone number by many way . Help me to get noc letter as soon as possible .my contact no was [protected]
                            .i attach noc letter along with this mail

                            Regards
                            Yasar
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            Dear Sir,

                            Greetings from BAF India.

                            This is in regards to your below mentioned mail, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis Bank (mention your loan agreement number “TW005INR00348858” in place of account no. in deposit slip) or transfer the amount through NEFT mode in below mentioned account, after payment please share transaction details so that we can process further to our mail ID: [protected]@bafindia.com.

                            Please find below the account details: -

                            Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
                            Beneficiary A/c no [protected]
                            IFSC UTIB0CCH274
                            Beneficiary Bank Name Axis Bank Ltd
                            Remarks Duplicate NOC charges TW005INR00348858

                            Thanks & Regards,
                            Customer Care Desk
                            Contact Number :[protected]
                            Email :- [protected]@bafindia.com
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                              P
                              Panchal akshay shaileshbhai
                              Dec 22, 2022
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                              Address: C 34 vimal park society, Near g e b Dahegam road, Naroda, Near g e b Dahegam road

                              I have paid all panalty and all loan amount I close my loan but I didn't receive a noc letter help me fast
                              Mobile number :- [protected]
                              Name :- Saileshbhai ramanlal panchal
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              Dear Sir/Madam,

                              Thank you for writing to BAF India.

                              This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to our mail ID: [protected]@bafindia.com, to help us to serve you better.

                              Thanks & Regards,
                              Customer Care Desk
                              Contact Number :[protected]
                              Email :- [protected]@bafindia.com
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                                D
                                Dec 19, 2022
                                Resolved
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                                Resolved

                                Address: 10 Gakulguha lane Murshidabad Berhampur Pin 742103

                                I am Basudeb das on behalf sumit Das, I have already paid Loan amount till not getting NOC. My humble request please send me the NOC my mailing address.
                                Dec 19, 2022
                                Complaint marked as Resolved 
                                Mobile- 9051053677 Basudeb das
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                Dear Sir/Madam,

                                Thank you for writing to BAF India.

                                This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike on our mail ID: [protected]@bafindia.com, to help us to serve you better.

                                Thanks & Regards,
                                Customer Care Desk
                                Contact Number :[protected]
                                Email :- [protected]@bafindia.com
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                                  R
                                  Rajput Hitesh Ravibhai
                                  Dec 17, 2022
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                                  Address: Jamalpur Darwaja, Jagannath Mandir sankul

                                  Chassis No ME1SE77M8G0013204 Engine No E3N6E0159182 Owner Name Ravibhai JIVANLAl Rajput Reg No GJ01MV1432 Mobile No [protected]
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  Thank you for writing to BAF India.

                                  This is in regards to your below mentioned mail, Kindly share the scan copy of RC to get process NOC and same will dispatch to your register address as per process.

                                  If you wish us to dispatch NOC at new/current address, Kindly share Standard address proof-OVD to our mail ID: [protected]@bafindia.com i.e., UID, Voter ID, DL, Passport, Water Bill, Electricity Bill and Gas Bill for updation of new/current address in the system to process the NOC.

                                  Thanks & Regards,
                                  Customer Care Desk
                                  Contact Number :[protected]
                                  Email :- [protected]@bafindia.com
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                                    S
                                    sifsar
                                    from Mangalore, Karnataka
                                    Dec 14, 2022
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                                    Address: UNKNOWN

                                    I want to know the details of my loan details at earlist,
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                    Dear Sir/Madam,

                                    Thank you for writing to BAF India.

                                    This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike on our mail ID: [protected]@bafindia.com to help us to serve you better.

                                    Thanks & Regards,
                                    Customer Care Desk
                                    Contact Number :[protected]
                                    Email :- [protected]@bafindia.com
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                                      HariharanM27
                                      from Chennai, Tamil Nadu
                                      Dec 11, 2022
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                                      I have completed my laon fue on 02.02.2018..no due.. So pls clear my issue.. Pls issue my NOC for my bike

                                      Agreement no :TW005INR00449100
                                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      Greetings from BAF India.

                                      This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in Jul'21. Kindly mail us on our mail ID: [protected]@bafindia.com to know the further process to re-issue NOC.

                                      Thanks & Regards,
                                      Customer Care Desk
                                      Contact Number :[protected]
                                      Email :- [protected]@bafindia.com
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                                        Karthickn2010
                                        from Chennai, Tamil Nadu
                                        Dec 9, 2022
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                                        Dear Team, I bought my FZ16 (Orange) bike during Dec'2008 in Madurai through Bussan Auto Finance. Now that I'm planning to change owner's name for which hypothecation has to be cancelled.

                                        Request your help to send NOC certficate to my address given below . I'm reachable on +[protected]. Email id - [protected]@live.com

                                        Address:
                                        Mrs.Meera N
                                        L2/54, TNHB Colony, Shanthinagar, Madurai -625018

                                        Bike number - TN59AK4783
                                        Owner name - Meera N
                                        Chassis No - ME121C[protected]
                                        Engine No. - 21C1019311

                                        Regards.
                                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        Greetings from BAF India.

                                        This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in Sep'12. Kindly mail us on our mail ID: [protected]@bafindia.com to know the further process to re-issue NOC.

                                        Thanks & Regards,
                                        Customer Care Desk
                                        Contact Number :[protected]
                                        Email :- [protected]@bafindia.com
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