Bussan Auto Finance India [BAF] Complaints & Reviews

Address: New Delhi

SIR,
we have taken loan for our vehicle Regi. no MH12LE8895 purchased from Pune based yamaha showroom purchased on 14/7/2014. We have repaid the loan amount in time but not received NOC till date. You are requested to issue the NOC urgently. When inquired about your company in the Pune city it was told that Pune based offices are not available but Head quarter is in New Delhi....

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Address: Bangalore

I had purchased scooter with BAF and paid back all EMI long back, when approached the dealer, they say BAF have closed the office, called to toll free number, noone answer, please issue NOC for the scooter KA09HU0306

Aug 12, 2022

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Jul 12, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to our mail ID [protected]@bafindia.com to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

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Hello sir/madam, my name is Sateesh Reddy from Hyderabad.
I have taken finance for my Two Wheeler from your Company on 18/09/2015 with Account Number: TW009INR00400947.
I have cleared my Loan Amount Totally but I haven't taken NOC from you. I request you to please send NOC.

Account Number: TW009INR00400947
Vehicle Number: TS08EN3310
Name: T SATEESH REDDY
Mobile Number: [protected]
Mail ID: [protected]@gmail.com
Address: 9-21/3/7/14/1, Road No.7, Ashok Nagar Colony, Boduppal, Medchal - Malkajgiri(Dist.) Pin Code: 500039

*Please check attachments
*It's an Urgent, please respond as fast as possible

Aug 18, 2022

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Jul 11, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

With the reference to your below mentioned mail, we have already reverted on your [protected]@gmail.com mail ID on dated 11-Jul-22.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

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Hello sir/mam
As my loan was closed years back.
I didn't get my papers yet.
NOC AND STATMENT OF LOAN ACCOUNT, so I request you please provide me NOC AND STATMENT OF LOAN ACCOUNT..
My two wheeler loan account number is TW311INR00032441
Zaeem ur rehman
Bhatti street
Moradabad Uttar Pradesh 244001

Aug 9, 2022

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Jul 08, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

This is in regards to your below mentioned request, we would like to inform that your NOC is under process and generally this process takes maximum 7-10 working days, same will be dispatch to your register address.

Kindly find attached your loan account statement, as per your request.

Please note: You will receive the tracking details on your register mobile number within 3 working days.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

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Address: Indore

It’s been a while i am trying to approach the company but I haven’t received any help and support from them . All i got was an electronic mail saying we will get back to you soon .
I made a purchase in 2018 of a Yamaha r15v3 and have completed the loan amount successfully with in the tenure of 24 months .
Reg no. MP09VJ8618
Account no. TW2011NR0063937
Model: 2018 YZF R15V3

May 15, 2023

Complaint marked as Resolved

Very pathetic and slow company.

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Jul 06, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Thank you for writing to BAF India.

This is in regards to your below mentioned mail, kindly confirm the Address on [protected]@bafindia.com, as per process NOC will dispatch to Register Address.

Register Address as per our records: 44 KANADIYA ROAD BEHIND LOKHNDWALA BUILDING MAHADEV NAGAR NR GURUKUL TOTORIAL INDORE PIN - 452016

If you wish us to dispatch NOC at new/current address, Kindly share Standard address proof-OVD (Officially valid documents) i.e., UID, Voter ID, DL, Passport, Water Bill, Electricity Bill for updation of new/current address in the system to process the NOC.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

Jul 08, 2022

Updated by Arunabh Tiwari Thankyou for reverting BAF ( Bussan auto finance ) !!
In what time can I expect the NOC delivered?
I need it on urgent basis .
Kindly provide me my documents as soon as possible .

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A

Arunabh Tiwari

Jul 8, 2022

Sir/Mam
How much time is it gonna take ?
I need it on urgent basis .
Kindly do the needful as possible

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Please provide NOC as I have cleared my loan. Kindly send NOC form via below given email id.

Loan agreement no: TW009INR00568897.
Name: Daniel
Bike Model: R15 V2 2017 model
Email : [protected]@gmail.com

Aug 6, 2022

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Jul 05, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regards to your below mentioned mail. Kindly mention the date of birth (Customer) and your relation to our mail ID: [protected]@bafindia.com to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

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I Bought Yamaha FZ V3 bs6 variant from Sri Motors kattupakkam, Chennai. My vehicle loan tenure was completed in February itself. Till date i didnot receive my NOC. My Loan number is TW005INR00846783. Kindly do the needful and provide the NOC at the earliest.

Aug 12, 2022

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Jul 05, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Thank you for writing to BAF India.

This is in regards to your below mentioned mail, Kindly share the scan copy of RC to our mail ID: [protected]@bafindia.com get process NOC and same will dispatch to your register address as per process.

If you wish us to dispatch NOC at new/current address, Kindly share Standard address proof-OVD (Officially valid documents) i.e., UID, Voter ID, DL, Passport, Water Bill, Electricity Bill and Gas Bill for updation of new/current address in the system to process the NOC.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

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Address: Bangalore

Website: www.bafindia.com

I got a call from recovery agent saying to pay the emi amount within 2days, I have paid the remaining balance and paid all the dues which is 1lakh 6thousand which was confirmed by him, while settlement he said NOC will be given within 15days but after 15days if I ask him he will say within a week or 3days it will be sent from our side but it's been 3months no proper update if I ask he talks volgur and disconnects call, please help me to get my NOC ASAP.
His number[protected]
My tp number TW007INR00802886

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Jul 1, 2022

Verified Support

Dear Customer,

Greetings from BAF India.

Would like to inform you that as on date Rs.28, 955.54/- is pending in your loan.
Also, if you have paid any amount, Kindly share transaction details on [protected]@bafindia.com to crosscheck the same.

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I want to know the balance tenure of my loan details at the earliest. My Loan Number is TW505INR00779635
My mail id is [protected]@gmail.com and mobile number is [protected]
DOB is[protected]
It would be great if I get the information at the earliest.
As am not getting the status of the loan it is very difficult for me to wait till the next loan amount goes. I don't whether my loan amount has been finished or...

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Sir I paid my loan in full in 2016 and got the NOC hard copy. I lost my NOC, now I want to remove hypothication and sell my vehicle. So Now i need a duplicate NOC for the closed loan. Please send me the NOC of my loan to my email: [protected]@gmail.com

Vehicle Chasis: ME1SE7745E0067289

Engine number: E3N7E0067327

Please sir solve my problem at the EARLIEST.

My name is Tulasi Devi M. K
Date of birth: 26-July-1986

Jul 26, 2022

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Jun 24, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

This is in regards to your NOC request, we would like to inform that your query has been forwarded to concerned department to check credit status of said payment.

Kindly confirm the Address on our email id [protected]@bafindia.com, as per process NOC will dispatch to Register Address.

Register Address as per our records: NO L1303 6TH MAIN ROAD THIRUVALLUVAR NAGAR THIRUVANMIYUR NEAR RTO OFFICE BACK SIDE PIN - 600041

If you wish us to dispatch NOC at new/current address, Kindly share Standard address proof-OVD (Officially valid documents) i.e., UID, Voter ID, DL, Passport, Water Bill, Electricity Bill for updation of new/current address in the system to process the NOC.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

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I have cleared all my dues i need NOC for which my bike registration number is AP 39 BX 5233, my mobile number is [protected]

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Jun 21, 2022

Verified Support

Dear Customer,
Greetings from BAF India.
This is in regard to your below mentioned mail, Kindly share scan copy of RC on our email id [protected]@bafindia.com and once we receive the same will arrange to dispatch the NOC at your registered address and generally this process takes maximum 07 working days.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

Note: - Any bouncing of EMI due to any non- technical reason will be charged Rs 700/- bouncing + late payment charges.
Now you can pay your bounced EMI & pending penalty amount online by visiting our website www.bafindia.com or https://loans.bafindia.com or PayTM.

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This is Parkavi from Trichy, TamilNadu. I have bought Yamaha fascino cocktail yellow scooty from Phoenix Motors which is located in Tiruchirapalli on 03/07/2020. I have paid all the 23 emi and bouncing charges of 2851 on 10/06/2022. I have cleared everything but still I didn't get any response from Bussan auto finance. Customer service also not picking up the calls. No response from email also. I want my noc immediately. This is my loan account number TW505INR00865125.

Kindly do the needful as soon as possible.
Thankyou

+1 photos

Jul 16, 2022

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Jun 15, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from Bussan Auto Finance (BAF India).

This is in regard to your below mentioned mail. We would like to inform that we have already replied on your email received from [protected]@gmail.com, please reply on the same mail to process further

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Address: Khammam Mamatha road

It has been three months since I cleared the loan amount and I have not sent the NOC yet

+1 photos

Jul 12, 2022

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Jun 08, 2022

Updated by Arun Reddy. As It has been three months since I cleared the loan amount and I have not sent the NOC yet

Jun 08, 2022

Updated by Arun Reddy. As Tw918iNR00751764
My bike loan number I'm all ready pay total amount 3 months back

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Jun 10, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

We would like to inform you that your NOC got retuned “insufficient address”. Kindly share RC with standard address proof-OVD (Officially valid documents) i.e., Water bill, electricity bill, UID, Voter ID, DL, Passport and NREGA Job Card to arrange the re dispatch of NOC.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Address: No. 5,thachampatti road, mathagupatti, sivaganga district

Hello i'm ajithkumar
i was purchased yamaha r15 in 2019 with downpayment 40, 000 and loan proccesed by bussan auto finance the tennure of 30 month's, when covid issue time 5months payment not accepted by bussan auto finance due as per rbi notice, now they are increased tennure to 40months.and i didn't take any moratorium policy. It comes around 30000 rupess to pay extra amount If call the customer care they didn't response properly.

AGREEMENT NUMBER:TW527INR00841689

kindly take action...
Regaurds ajithkunar

Jul 9, 2022

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Jun 08, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

We would like to inform you that due to non-payment of EMI’s from Apr’20 to Aug’20, it was considered as moratorium and accordingly tenure got extended with moratorium interest.

Also till Aug’20 we did not get any EMI amount and moratorium cancelation request from your end. Now we are unable to cancel moratorium as already processed.

And as on date Rs. 27, 493.18/- (4 EMI’s+ cheque bouncing charges + late payment penalty + pending EMI) is pending and 10 future EMIs are remaining including moratorium interest in your loan.

Kindly pay the pending amount as soon as possible. You can pay your pending amount online through our website www.bafindia.com or https://loans.bafindia.com – through PayTM, Google pay or Phone pay.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Dear Bussan Team,

My bike got financed from Bussan Auto & cleared long back, when I'm trying to reach Authorised dealer of Bike, they are saying that Bussan fInance at their end is closed it seems. Loan was cleared long back from end & NOC has not been received for my bike. Please issue NOC on top priority.

Vehicle Registration: ts08em1892

Jun 17, 2022

Complaint marked as Resolved

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May 17, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer

Thank you for Writing to BAF India.

This is in regards to your below mentioned request for NOC, we would like to inform you that as on date Rs 7901/- pending against your loan.

You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com Please share transaction details after making payment with scan copy of RC, once we receive the same will arrange to dispatch the NOC at your registered address.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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A

Ajit kakade

from Pune, Maharashtra

Jun 28, 2022

Dear,
Bhushan finance team.

I request to you give me a my baike NOC ... Is long time pending ..
My lon no : TWOO6INR00566241
I attached my Email ID pls send to this Id ... Ajitkakade53gmail.com
Contact: [protected].

Thanks.

Regarding noc of my bike - Comment #4014129 - Image #0

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Address: D/2 bhakti nagar society,b/h mahesh complex, waghodia road, vadodara

I have purchase a bike from harshil yamaha vadodara in 2014 HPA with BAF, and clear loan in 2017, but still not receive any NOC LETTER and FORM-35,
i have call to company and they said that they have send NOC and FORM-35,
But i didn't receive yet,
registration no- GJ-06-HN-1111
Contact no-[protected]

Jun 14, 2022

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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May 14, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Ajit kakade

from Pune, Maharashtra

Jun 28, 2022

Dear,
Bhushan finance team.

I request to you give me a my baike NOC ... Is long time pending ..
My lon no : TWOO6INR00566241
I attached my Email ID pls send to this Id ... Ajitkakade53gmail.com
Contact: [protected].

Thanks.

Not receive NOC LETTER and FORM-35 - Comment #4014125 - Image #0

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Neymar Rahul

Jul 8, 2022

Dear,

Bhushan finance team.

I request to you give me a my baike NOC... Is long time pending..

My lon no: TW0071NR00603336 I attached my Email ID pls send to this Id... [protected]@gmail.com Contact: [protected].

Thanks.

Not receive NOC LETTER and FORM-35 - Comment #4019446 - Image #0

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I made all the payments regarding the loan on Feb 13, 2020, and yet I haven't received the NOC. I've tried to contact the office many times and each time they won't pick up or tell me an excuse. It's been two years since I've been trying to collect my NOC. After I was fed up with the employee's carelessness, I tried to contact the customer service and they told me that the offices in Kerala aren't operational at present. They asked me to pay an extra amount of 300 rupees for reissuing the NOC. Is this how to treat the customers? If they can't send me my NOC within one month, I'll be forced to move legally. I'll file a suit against the company regarding the concerned matter in the Consumer Dispute Redressal Forum (CDRF).

Loan no. :- TNWCO7INR00548597
Name:- Joseph Antony

+1 photos

Jun 11, 2022

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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May 10, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,
Greetings from BAF India.
Kindly share scan copy of RC and once we receive the same will arrange to dispatch the NOC at your registered address.

Address as per system:- 814B -41-886- KALATHIL VEEDU VATTAYAL THIRUVAMPADY POST NR COMMUNITY HALL PIN - 688002

If you wish to dispatch the NOC on new address then share Standard address proof in the name of loan holder-OVD (Officially valid documents) i.e., Water bill, electricity bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of new address in the system.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

Sep 05, 2023

Updated by Prince Antony Kalathil I'm attaching my RC book copy here

Sep 05, 2023

Updated by Prince Antony Kalathil I can't attach the photo

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Address: bangaore

Website: www.bafindia.com

Hello i'm dinesh
i was purchased yamaha r15 in 2019 with downpayment 50, 000 and loan proccesed by bussan auto finance the tennure of 36 month's, when covid issue time 5months payment not accepted by bussan auto finance due as per rbi notice, now they are increased tennure to 46months (5575x46=2, 56, 450/rs)
the downpayment paid 50, 000
loan proccesed by bussan auto finnace 1, 45, 000x12.75% intrest
the agriment done as per tennure (5575x36=2, 00, 700)
now i need to pay 55, 750extra for 5months delay of payment
but they extended 10months extra tennure

kindly take action...
Regaurds dinesh

Jun 6, 2022

Complaint marked as Resolved

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May 06, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Address: Chennakkattu House iron bridge post alappuzha

I had purchased Yamaha R15 in January 2017, Financed by BAF india and completed the loan on February 2020. I need NOC for Cancellation of Hypothecation, but unable to reach the agent or the customer service.
Name: Ajay Zacharia Alex
Customer id: 944711
Loan Account number: TWCO7INR00563915
Vehicle No - KL - 04 - AK - 4339

Jun 5, 2022

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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May 05, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India,

Kindly confirm we can dispatch NOC at your registered address as per process.

Address as per system:- CHENNAKKATTU IRON BRIDGE POST ALAPPUZHA NEAR CHUNGAM BRIDGE PIN - 688011
If you wish us to dispatch NOC at new/current address, kindly share Standard address proof in the name of loan holder-OVD (Officially valid documents) i.e., Water Bill, Electricity Bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of address in the system to process the NOC.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Address: Madonna c k, Sreenandanam, punnala po, punnala, kollam dist, kerala.pin : 689696

Website: Bussan Auto Finance India [baf]

Dear bussan,
Loan No: TWCO4INR00441133,
Name : Madonna c k,
Address: Sreenandanam,
punnala po,
kollam dist,
Kerala,
PIN : 689696.
Mob : [protected], [protected] .
I pay the amount 300rs for the REISSUE of my NOC of my bike through AXIS Bank pathanapuram branch.
Transaction num :[protected].
Sir i want my NOC immediately, please take immediate action to REISSUE my NOC.

+1 photos

Jun 4, 2022

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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May 04, 2022

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

We would like to inform your NOC request is under process and will arrange to dispatch the same at your registered address, generally this process takes maximum 7-10 working days.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

Bussan Auto Finance India [BAF] Complaints & Reviews

File a complaint to Bussan Auto Finance India [BAF]

Bussan Auto Finance India [BAF] reviews & complaints page 21

Request to issue NOC for vehicle NO MH12LE8895 Reg

Fraud company

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Issuing of NOC

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Regarding NOC & LOAN ACCOUNT STATEMENT

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NOC ( No objection certificate)

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Requesting NOC

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NOC not yet Received after the tenure period is over

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NOC no objection certificate still not given

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Want to know my Balance Loan tenure

Loan closed in 2016, need NOC

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Need NOC for my two wheeler

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No Objection Certificate - Immediately

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Yamaha FZ 2.0

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Moratorium interest

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Regarding noc of my bike

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Not receive NOC LETTER and FORM-35

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They haven't sent me the NOC.

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Increased tenure without information alert and exceeded loan amount

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Bussan Auto Finance India [BAF] NOC not received, unable to contact this company

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Reissue my noc.

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