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Bussan Auto Finance India [BAF] Complaints & Reviews

2.8
Updated: Oct 3, 2026
Complaints 948
Resolved
460
Unresolved
488
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Bussan Auto Finance India [BAF] reviews & complaints page 26

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M
Mohnish16
from New Delhi, Delhi
Feb 19, 2022
Resolved
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Resolved

Kindly provide me my loan schedule how much amount i had paid and how much is pending its being 3 years am paying the amount i want know full schedule
Loan id mentionedTW004INR00833968
Mar 30, 2022
Complaint marked as Resolved 
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2022
Bussan Auto Finance India [BAF] Customer Care's response
Dear Customer,
Greetings from BAF India.
This is in regards to your below mentioned query, we would like to inform you that as on date your 28 future EMI’s are remaining including moratorium interest and Rs 24, 394.28/- (EMI+ Cheque bouncing charges+ Late payment penalty) pending against your loan.

For loan statement & repayment schedule please contact us on our Customer Care Desk Email :- [protected]@bafindia.com

Regards BAF India
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    Lokani Vinay
    Feb 18, 2022
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    My yahama bike FZS v3 finance due fully
    Completed I want NOC plz send me NOC
    Name : Lokani Vinay
    EMI LAN TW918INR00859466
    Email : [protected]@gmail.com
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
    Dear Customer

    Thank you for Writing to BAF India.

    This is in regards to your NOC request, we would like to inform you that there are cheque bounce charges & late payment penalty of Rs 1, 448/- pending against your loan.

    You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM Please share transaction details after making payment with scan copy of RC, once we receive the same will arrange to dispatch the NOC at your registered address.

    Address as per system:- H-NO-5-28-NADHAVAGUDEM CHILUKURU MANDALAM- KONDAPURAM NALGONDA PIN - 508204

    If you wish to dispatch the NOC on new address then share Standard address proof-OVD (Officially valid documents) i.e., Water bill, electricity bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of new address in the system.

    Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

    Regards BAF India
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      R
      Regina Aniger
      Feb 18, 2022
      Resolved
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      Resolved

      Had called the customer care last time to know details about Noc duplicate. They gave me acc details and asked to pay 300. After that told me to cal and confirm. Not able to reach them at all and haven’t received the Noc still.
      Need bussan customer care number
      Mar 21, 2022
      Complaint marked as Resolved 
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Verified Support
      Feb 18, 2022
      Bussan Auto Finance India [BAF] Customer Care's response
      Dear Sir/Madam,

      Thank you for writing to BAF India.

      Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

      Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

      Regards BAF India
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        S
        Shadik Shar's
        Feb 17, 2022
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        Address: 46/1 Anna nagar 1 street Tiruvannamalai

        My yahama bike R15 finance due fully
        Completed I want NOC plz send me NOC
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
        Dear Sir/Madam,

        Thank you for writing to BAF India.

        Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

        Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

        Regards BAF India
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          J
          jerin1433
          Feb 16, 2022
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          I have cleared my dues. There is no response to my mail. I need NOC of my bike. TW005INR00816764
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          Name : Lokani Vinay
          Email- [protected]@gmail.com
          I want my EMI clearence certificate
          EMI LAN TW918INR00859466
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            S
            Satwick7
            from Hyderabad, Telangana
            Feb 16, 2022
            Resolved
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            Hi team,

            I have got an message stating that:

            Dear Customer, Congrats! You have successfully completed the repayment of your Two Wheeler Loan Number :-TW009IN with BAF. If you require the unused SPDCs to be returned, please place a request within 15 days from the date of this SMS. If no request is received within the said period, the unused SPDCs will be destroyed. In case of any query, call no:[protected].-BAF

            I have sent an email to [protected]@bafindia.com for the NOC and
            My query is : NOC will be sending it through post or through email as I have moved to another address so could you pls let me know the process of getting NOC faster as your till free number is not going it to correct team
            Mar 20, 2022
            Complaint marked as Resolved 
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            Feb 16, 2022
            Updated by Satwick7
            I have updated the complainant, but it was showing as
            Verified Support
            Feb 17, 2022
            Bussan Auto Finance India [BAF] Customer Care's response
            Dear Sir/Madam,

            Thank you for writing to BAF India.

            Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

            Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

            Regards BAF India
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              S
              Satwick7
              from Hyderabad, Telangana
              Feb 16, 2022
              Resolved
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              Resolved

              Hi team,

              I have got an message stating that:

              Dear Customer, Congrats! You have successfully completed the repayment of your Two Wheeler Loan Number :-TW009IN with BAF. If you require the unused SPDCs to be returned, please place a request within 15 days from the date of this SMS. If no request is received within the said period, the unused SPDCs will be destroyed. In case of any query, call no:[protected].-BAF

              I have sent an email to [protected]@bafindia.com for the NOC and
              My query is : NOC will be sending it through post or through email as I have moved to another address so could you pls let me know the process of getting NOC faster as your till free number is not going it to correct team
              Mar 20, 2022
              Complaint marked as Resolved 
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Verified Support
              Feb 17, 2022
              Bussan Auto Finance India [BAF] Customer Care's response
              Dear Sir/Madam,

              Thank you for writing to BAF India.

              Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

              Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

              Regards BAF India
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                D
                deepak@1289
                Feb 15, 2022
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                Address: [email protected]

                Hi,

                I have taken yamaha bike from second hand showroom. I need NoC for applying for transfer. First owner is not reachable at this moment.

                is there any procedure to get NoC in this case please let me know. i have only below details

                Vehicle details:

                Yamaha Fz S
                First Ownername : VentakataMurthy Y N
                Bike Number : KA01HC7547
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                Dear Sir/Madam,

                Thank you for writing to BAF India.

                Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                Regards BAF India
                deepak@1289's [Complaint's author] reply, Mar 10, 2022
                Hi,

                Please find the below details as mentioned above:
                Engine Number : 21CJ008486
                CHASSIS Number : ME121C0JAD2008416

                Please do helpful,

                Thanks,
                Deepak A
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                  V
                  Venkatesh1cmy
                  from Chintamani, Karnataka
                  Feb 13, 2022
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                  Address: Chintamani

                  My total emi due amount is only 25000 now they are asking to pay extra 25000 with interest and penalties
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  Dear Sir/Madam,

                  Thank you for writing to BAF India.

                  Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                  Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                  Regards BAF India
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                    V
                    Venkatesh1cmy
                    from Chintamani, Karnataka
                    Feb 13, 2022
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                    Address: Chintamani

                    Hi,

                    I'm venkatesh from chintamani I took finance from BAF in 2019 I used to pay regularly and after some time my bank had a ECS issue it's not deducted on time I was keep on informed and I used to making payment manually transferring from phone to the collection agent then from last 3 month back also I have mode the payment manually after some the collection agent called me stating that you have make 42000 with interest and penalty charges I got surprised and I asked him to the statement he told he will be sending I haven't received any confirmation and call from 2 months yesterday when was taking a ride suddenly the seizer are stopped my vehicle and they asked me to give the bike keys I don't give but still forced me to get the keys they are very rude and misbehaved with me and they taken the bike without giving the keys, so for I have not received any notice and seizing letter. Seizing happened in chintamani near chinna sandra Bangalore road the seizers are really don't have the professional behaviour his name is Sandeep and few more people.
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    Dear Sir/Madam,

                    Thank you for writing to BAF India.

                    Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                    Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                    Regards BAF India
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                      S
                      SudhaAmma
                      Feb 12, 2022
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                      I am Sudha. S from Alappuzha i have taken a loan for Bussan, in June 2019 for which the EMI started from Aug 2019 till July 2021 (24 months), but during the Corona period from April 20 to Aug 2020 without any confirmation they have not taken the EMI even after the balance was in the account.

                      But i have paid the extended EMI schedule from Aug 2021 to Dec 2021 which they have not taken during the corona period...but after this they are asking to pay the EMI till March 22 (3months) of Rs. 8154 as interest charge now.

                      I am also having my home loan from finance but they have also done the same thing of extension during the cororna period, but there is no such charges hardly they charged some amount...

                      Now they are harassing us to pay the EMI till March 22 along with the bounced charges.. In between i had a call from their customer care in which i have argued and finally they agreed to close the loan on Dec 21 but now again they started harassing for the extra amount.

                      They are cheating people.. the whole world was in such a critical situation then also these people are so cruel then that. I need the issue to be cleared... I have paid all my EMI without any fail as per the loan tenure.
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 14, 2022
                      Bussan Auto Finance India [BAF] Customer Care's response
                      Dear Sir/Madam,

                      Thank you for writing to BAF India.

                      Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                      Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                      Regards BAF India
                      Feb 16, 2022
                      Updated by SudhaAmma
                      Loan Agreement No. : PLCO7INR00801299
                      Contact no. [protected] / [protected] / [protected]
                      Loan Agreement No. : PLCO7INR00801299
                      Contact no. [protected] / [protected]
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                        G
                        Gopalborra
                        from Guntur, Andhra Pradesh
                        Feb 12, 2022
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                        Address: 3-87/1, Konetipuram village, Bhattiprolu Mandal

                        Hi team,

                        I closed my bike loan last month 29 th but still I am not getting NOC please help me on this i want by other bike so that I want to sell this one because of that reson please help me on this my bike number is AP39H4305,

                        Please check below screen shot for your reference .

                        Please contact this number if you have any questions [protected]
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        Feb 12, 2022
                        Updated by Gopalborra
                        Please help.me on this
                        Verified Support
                        Feb 14, 2022
                        Bussan Auto Finance India [BAF] Customer Care's response
                        Dear Sir/Madam,

                        Thank you for writing to BAF India.

                        Please confirm your relationship with customer and customer date of birth with one KYC documents to help us to serve you better.

                        Kindly contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                        Regards BAF India
                        Feb 14, 2022
                        Updated by Gopalborra
                        Hi team,

                        She is my friend mother her name is Gurram venkatswarama and date of birth is 1971 and also loan account number is TW917JNR00773056 and also bike number is AP39H4305, i want NOC Beacuse i want sell my bike and I want to buy another so that please provide me NOC as early as possible it is so important to me I paid your total loan amount also I attached that one also with you if you have any questions please reach out to me this is my contact number [protected].

                        Kind regards,
                        Sekhar

                        Feb 15, 2022
                        Updated by Gopalborra
                        Hi team,

                        Please send my NOC please I need i don't have enough time please try to understand me please it's my humble request .
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                          S
                          Satya31992
                          Feb 12, 2022
                          Resolved
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                          Resolved

                          As per my tenure i cleared all the pending amount as discussed with your collection manager RO Bangalore Mr. Nagendra. Now your site you have to send the NOC but again this month your site you have putted the cheque and it bounced. Kindly check and do the needful at the earliest.
                          Mar 19, 2022
                          Complaint marked as Resolved 
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 14, 2022
                          Bussan Auto Finance India [BAF] Customer Care's response
                          Dear Sir/Madam,

                          Thank you for writing to BAF India.

                          Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                          Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                          Regards BAF India
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                            R
                            Rahil Sirkhot
                            Feb 11, 2022
                            Resolved
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                            Resolved

                            Address: At post Galsure, Tal Shriwardhan, Dist Raigad, Maharashtra

                            Dear sir,
                            My name is Rahil Sadique Sirkhot i bought a new Yamaha R15 from Maharashtra panvel From Naman Auto
                            Bike number is MH 06 BJ 5381 please its a humble request to you provide me My bike NOC and even i cleared all my EMI
                            Mar 19, 2022
                            Complaint marked as Resolved 
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            Feb 11, 2022
                            Updated by Rahil Sirkhot
                            My contact numbers
                            [protected]
                            [protected]
                            Verified Support
                            Feb 14, 2022
                            Bussan Auto Finance India [BAF] Customer Care's response
                            Dear Sir/Madam,

                            Thank you for writing to BAF India.

                            Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                            Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                            Regards BAF India
                            Please Sir/Madam solve my NOC problem
                            As soon as possible its humble request i shared my contact details also
                            And i am sharing my Address also
                            At post Galsure
                            Tal Shriwardhan
                            Dist Raigad
                            Maharashtra 402110
                            Actually Sir i can provide my bike chassis number and engine number and for registered contact number i forgot and loan agreement number i didn't find because all documents in our house gone you can search we face so many problem in our aite cyclone heated very badly in that we lost our documents
                            Respected sir,
                            I have taken a loan for my yamaha two wheeler.
                            My loan no :TWCO4INR00593915.
                            I completed all emi of my vehicle clearly on December 2020...But i didn't get NOC still this time. I contacted bussan toll free number but it didn't responded.. Then I contacted several
                            Agents they didn't cleared my issues... I hope I get a speedy response from you...
                            Hopefully..
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                              Pradeep bathala
                              from Anantapur, Andhra Pradesh
                              Feb 11, 2022
                              Resolved
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                              Resolved

                              I have completed loans for my bike 2 years back but i didn't receive any noc certificate and i lost my number which is given to you so pls contact me on this number [protected]
                              My bike no is AP02BU1142
                              Mar 16, 2022
                              Complaint marked as Resolved 
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 11, 2022
                              Bussan Auto Finance India [BAF] Customer Care's response
                              Dear Sir/Madam,

                              Thank you for writing to BAF India.
                              Please confirm your relationship with customer and customer date of birth to help us to serve you better.

                              Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                              Regards BAF India
                              I have completed my 3 years bike loan, but NOC have not got yet, after submitting noc request.
                              TW107INR00585264
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                                R
                                rajprathap
                                from chennai, Tamil Nadu
                                Feb 11, 2022
                                Resolved
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                                Resolved

                                Address: chennai

                                Hi,

                                Customer ID : 1316521

                                I have Availed a loan of INR 129, 000 @ an Interest Rate of 13.75% for a tenure of 36 months

                                I have Paid all the EMI's with No backlogs so far.. i have only 3 months of EMI leftover...
                                I Would like to Pre-Close my bike loan now.

                                I got to know that BAF India has closed its branches in Chennai.. I tried many of your customer toll free and office numbers, but couldnt contact any..

                                kindly get back to me as soon as possible or send me ur active contact number as I am leaving the Country soon.
                                Mar 18, 2022
                                Complaint marked as Resolved 
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 14, 2022
                                Bussan Auto Finance India [BAF] Customer Care's response
                                Dear Sir/Madam,

                                Thank you for writing to BAF India.

                                Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                Regards BAF India
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                                  B.Sri Vineeth
                                  from Hyderabad, Andhra Pradesh
                                  Feb 11, 2022
                                  Resolved
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                                  Resolved

                                  Address: Bussan auto finance office begumpet Hyderabad

                                  Sir/Madam,
                                  I have bought an Yamaha r15v3 in finance. I have paid all the installments on time but haven't got my NOC till even I went to the bussan auto finance office begumpet Hyderabad there they said me to submit the documents required for NOC and I have submitted all the documents what they have asked me for after that they said they will call me but they have not called me since they have not called I went to the office again they said due to covid there are no employees so wait for some days I have waited for 2andhalf month even though I have not got NOC SO again I went to office now they are telling company is permanently closed. Now what should I do I want my NOC of my bike because of no NOC I'm facing so many problems . My loan account no is TW009INR00746065
                                  So I request you kindly to deliver my NOC on my address as soon as possible.
                                  Mar 18, 2022
                                  Complaint marked as Resolved 
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 14, 2022
                                  Bussan Auto Finance India [BAF] Customer Care's response
                                  Dear Customer,
                                  Greetings from BAF India.
                                  Kindly share scan copy of RC and once we receive the same will arrange to dispatch the NOC at your registered address.

                                  If you wish to dispatch the NOC on new address then share Standard address proof-OVD (Officially valid documents) i.e., Water bill, electricity bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of new address in the system.
                                  Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                  Regards BAF India
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                                    B.Sri Vineeth
                                    from Hyderabad, Andhra Pradesh
                                    Feb 11, 2022
                                    Resolved
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                                    Resolved

                                    Address: Bussan auto finance office begumpet Hyderabad

                                    Sir/Madam,
                                    I have bought an Yamaha r15v3 in finance. I have paid all the installments on time but haven't got my NOC till even I went to the Nissan auto finance office begumpet Hyderabad there they said me to submit the documents required for NOC and I have submitted all the documents what they have asked me for after that they said they will call me but they have not called me since they have not called I went to the office again they said due to covid there are no employees so wait for some days I have waited for 2andhalf month even though I have not got NOC SO again I went to office now they are telling company is permanently closed. Now what should I do I want my NOC of my bike because of no NOC I'm facing so many problems . My loan account no is TW009INR00746065
                                    So I request you kindly to deliver my NOC on my address as soon as possible.
                                    Mar 14, 2022
                                    Complaint marked as Resolved 
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                    Feb 11, 2022
                                    Updated by B.Sri Vineeth
                                    Bussan auto finance office begumpet Hyderabad
                                    Verified Support
                                    Feb 11, 2022
                                    Bussan Auto Finance India [BAF] Customer Care's response
                                    Dear Customer,
                                    Greetings from BAF India.
                                    Kindly share scan copy of RC and once we receive the same will arrange to dispatch the NOC at your registered address.

                                    If you wish to dispatch the NOC on new address then share Standard address proof-OVD (Officially valid documents) i.e., Water bill, electricity bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of new address in the system.

                                    Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                    Regards BAF India
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                                      A
                                      Affari Boltey
                                      Feb 10, 2022
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                                      Address: Nawab sahab kunta near sarwar hotel

                                      Please give me NOC All installment clear Begumpet branch is closed
                                      TS12EN6654
                                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                      Dear Sir/Madam,

                                      Thank you for writing to BAF India.

                                      Please confirm your relationship with customer and customer date of birth to help us to serve you better.

                                      Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                      Regards BAF India
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                                        S
                                        S riyaz
                                        from Hyderabad, Telangana
                                        Feb 7, 2022
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                                        Address: H-NO 3-22 (village) KONDAPUR (mandal) KONDAPUR (district)sangareddy telangana pin code:502306

                                        Dear sir /madam

                                        i have bought a vehicle from Raghavendra show room which is located in biramguda.lingampally hyderbad.telangana in the year of 2018 taken in finance with Bussan auto finance and i have done fore closer in 2020 with their agents.untill now i didn't received NOC from Bussan auto finance
                                        when i go to their office they closed their branch from hyderabad location
                                        so many people suffering like this problem only.
                                        kindly do the need full things
                                        my vehicle number is TS15ER9015
                                        And mail id [protected]@GMAIL.COM
                                        ph no:[protected]

                                        please revert back with noc
                                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                        Dear Sir/Madam,

                                        Thank you for writing to BAF India.

                                        Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                        Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

                                        Regards BAF India
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