Claimed

Bussan Auto Finance India [BAF] Complaints & Reviews

www.bafindia.com

2.8

Updated: Feb 3, 2026

Complaints 947

Resolved

460

Unresolved

487

Good! Bussan Auto Finance India [BAF] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bussan Auto Finance India [BAF] step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Bussan Auto Finance India [BAF]

Having problems with Bussan Auto Finance India [BAF]?

File a complaint and get it resolved by Bussan Auto Finance India [BAF] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bussan Auto Finance India [BAF]

Bussan Auto Finance India [BAF] reviews & complaints page 4

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

My name is Vipin Kumar
I financed a bike from Bussan Auto Finance and my Loan no- TW004INR00813680
I have paid all my emi's and the loan tenure is completed no principal amount is due from our side
But We got call from Bussan Auto Finance to pay some charges amount. the amount is 28000/-
But my financial condition is not good to pay this amount.
I requested you to please give waiver in this amount.
Thanking you
Vipin kumar
Loan no. TW004INR00813680
Mail id. [protected]@gmail.com

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Calicut

My bike noc not given, i need my noc immediately vehicle no: KL11BE7492
place : calicut

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Sep 22, 2024

Updated by Rahul tp Dear Sir
I have submitted and cleared all balanced against my YAMAHA FZ loan amount . But we did not get NOC against the same till dated.

Kindly consider our urgent need to despatched NOC again if not done please.
Vehicle number : KL11BE7492
Chassis number : ME121COMBG2051722
Name : Rahul tp
Phone number :[protected]
Address : puthiyangadi thaykoottam parambil po westhill kozhikode kerala

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

NOC not received till today TW718INR00871517

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Sep 11, 2024

Updated by Bulletraza No resolved

Sep 11, 2024

Updated by Bulletraza Need a NOC

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Sir/Ma'am

I would like to request for NOC letter for the clearance of my loan amount for me scotter Yamaha Ray ZR. Please find the RC card in the attachment for details.

If possible to send the NOC letter by email.

Hoping for a positive response

Thanking you,

Sanford David Dsouza

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Sir/Madam,
I have submitted and cleared all balanced against my FZ's loan amount . But we did not get NOC against the same till dated.

They are not responding to customer care mails and calls.

Kindly consider our urgent need to provide NOC.

Details, As per below:
Loan No.- TW005INR00771872
Regards,
Sundaravelu

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Sir/Madam,
I have submitted and cleared all balanced amount against my YAMAHA FZ
Details, As per below:
Account holder: Shaliha begum
Agreement no- TW005INR00405289
My email id : shali.[protected]@gmail.com ; [protected]@gmail.com
Phone no: [protected]
[protected]
Please i request you to provide my bike Document thank you

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Dabar Muragram, Khatra, Bankura

Dear sir/madam
This for your kind information that my two-wheeler loan is closed but still not received any NOC from Bussan Auto Finance. So, this the heartiest request to you please send the NOC on my email id as soon as possible. The loan details are given below: -
Loan Agreement Number: - TW140INR00809877
Name: - BIKAL MANDAL
RMN: - [protected]
Email: - [protected]@gmil.com

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi Sir/Madam,

Kindly request you to issue a duplicate NOC of two wheeler purchased on 2009, please find the below details and request to provide the same

Please note : I do not have loan account details.

REG No : KA50J2093
Owner Name - Shekar B
Vehicle Name - Yamaha Fazer
Reg Date - 24/07/2009
Chasis no - ME145SO17920020**

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Joji Joy Chavara Kollam kerala 691583

Dear, concerned
I am facing a cibil issue regarding my closed bike loan
Loan Number : TWCO4INR00830072
Last 3 payment delayed due to bussan miscommunication regarding outstanding interest added to my emi and not intimate on time.
Now i closed loan after searching a lot
To get a way

Its not my only problem to dealy with last 3 payment bussan finance stopped service without notice.

I need justice to remove red flag
i payed every month correct day expect this issue.

Try to understand my situation and do the needful to remove red flag from my cibil

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have Completed my Loan Repayments Two Years back But Till now havenet Revieved NOC for the Auto Finance.
Aggreement Num : TW005INR00826983
Customer ID : 1377948
Expecting a Proper Response and immediate effect in this regrad.

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Sir/Madam,
I have submitted and cleared all balanced against my YAMAHA FZ loan amount . But we did not get NOC against the same till dated.
I just want to track my NOC and delivery time

Kindly consider our urgent need to despatched NOC again if not done please.

Details, As per below:
Loan No.- TW009INR00767935
Customer - Thota Rajesh babu
Mo -[protected]
Mail id:sai.[protected]@gmail.com

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gaya

This is Rohit binod, my contact no is [protected], my two wheeler motorcycle is under loan and which was fully paid and cleared. And loan A/c no. TW004INR00570755, Kindly issue me the NOC certificate as earliest

Mar 25, 2025

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

May 26, 2024

Updated by Rohit Binod This is Rohit binod, my contact no is [protected], my two wheeler motorcycle is under loan and which was fully paid and cleared. And loan A/c no. TW004INR00570755, Kindly issue me the NOC certificate as earliest

Verified Support

May 30, 2024

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings! Thank you for writing to us.
This is in regards to your below mentioned request, We would like to inform that your loan was closed and we have started Online HP termination for your location and also you will be informed regarding the same via SMS on your registered mobile number There is no need of NOC, you can download your RC from M-Parivahan and generally this process takes maximum 7-10 working days.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@fexprime.com.
Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055

Note:- Dear Customer, our Company name has been changed from “BUSSAN AUTO FINANCE INDIA PVT. LTD.” to "FEXPRIME FINANCE PVT. LTD.”

Note: - Any bouncing of EMI due to any non- technical reason will be charged Rs 700/- bouncing + late payment charges.
Now you can pay your bounced EMI & pending penalty amount online by visiting our website www.bafindia.com or https://loans.bafindia.com or PayTM.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hebbagodi, Chandapura

I am requesting my vachile NOC letter sir are madam please I am requesting please send me my vachile closing certificate i am umbale requesting please my vachile number KA01HH6086

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: No 12 C.M John Street 1st cross senguttai Katpadi Vellore 632007

Dear sir, this is my bike number TN23AK6476 year of purchasing year 2009 owner name: Rakesh Selvakumar. please send me clearance certificate thanks you

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bussan auto finace

Dear Sir/Madam,
I have submitted and cleared all balanced against my FZ's loan amount But we did not get NOC against the same till dated.

BAF's agent is telling that NOC despatched from last month but have not received from agent end.

Kindly consider our urgent need to despatched NOC again if not done please.

Details, As per below:
Loan No.- TWCO41NR00424689
Customer - Amit Mallik
Mo - [protected]
Address- snehalayalam puthen thuruth kavanadu po kollam 691003

Regards,

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

All EMI’s have been paid on time and from last two months your customer service is saying that NOC is dispatched. As far as I know my address is of this planet only and not mars that Noc is taking months to reach at my address. Last emi plus amount for NOC was paid in FEB 2024 and was told that it will get delieverd within 15days. So kindly send the NOC within next 2 days.

Vehicle no. - UP15DE5938
RC Owner- Yaqoob

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Noc not received for my yamaha bike number GJ 05 KD 3754,
rc owner name : RAM GOPAL NANDLAL SHARMA

May 11, 2024

Complaint marked as Resolved

noc not received

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

May 13, 2024

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Greeting! Thank you for writing to us.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike and mention your proper query on mail to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@fexprime.com
Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055

Note:- Dear Customer, our Company name has been changed from “BUSSAN AUTO FINANCE INDIA PVT. LTD.” to "FEXPRIME FINANCE PVT. LTD.”

Note: - Any bouncing of EMI due to any non- technical reason will be charged Rs 700/- bouncing + late payment charges.
Now you can pay your bounced EMI & pending penalty amount online by visiting our website www.bafindia.com or https://loans.bafindia.com or PayTM.

Helpful

7 other people found this review helpful

7 found this helpful

Write a comment

Post your Comment

Comment Guidelines

NOC for loan number TW514INR00440462 not received and there is currently no way to reach out to Bussan auto finance in madurai

Bike no: TN69BA4616
Email: [protected]@gmail.com

Please arrange at the earliest on email
Very urgent please

Mar 25, 2025

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2024

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Greetings! Thank you for writing to us.

This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@fexprime.com
Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055

Note:- Dear Customer, our Company name has been changed from “BUSSAN AUTO FINANCE INDIA PVT. LTD.” to "FEXPRIME FINANCE PVT. LTD.”

Note: - Any bouncing of EMI due to any non- technical reason will be charged Rs 700/- bouncing + late payment charges.
Now you can pay your bounced EMI & pending penalty amount online by visiting our website www.bafindia.com or https://loans.bafindia.com or PayTM.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

SIR, i have paid all my dues of loan and i need the NOC urgently.
Please kindly get back to me. below are the details. Loan agreement no is missing . kindly help me getting my NOC with available details.

Loan holder- Pradeep Kumar Sahoo
DOB - 10/03/1971
My relationship with him - He is my Father

Details of the Motorcycle-
YAMAHA SZ RR(WHITE BLUE)
Registration no- OD05W3928
OWNER- PRADEEP KUMAR SAHOO
S/O- NARAYAN SAHOO
DOB- 10/03/1971
REGSTD MOB NO- [protected]
ADDRESS:- AT- BADABELARI, PO- OLARAH, DIST- JAGATSINGHPUR,
PIN- 754110
DATE OF PUIRCHASE- 26/09/2016
REGISTRATION DATE- 04/10/2016

CHASSIS NO- ME1RG0818G0044866
ENGINE NO- G3C9E0061970
SERIAL NO- G3C9E0061970
KEY NO- 8624
CODE- 2PY1

PURCHASED FROM- GRAND AUTO UDYOG(P) LTD.
LINK ROAD, CUTTACK, 753012

CONTACT ME :
[protected]
GMAIL; surajsahoo233gmail.com
For any further details, contact me on above details

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: At Moji post bitada ta Rajpipla dist Narmada

Name:- SAKRABHAI SONJIJIBHAI VASAVA Ac:-[protected]

My loan no:-TW807INR00857081

My mobile no:- [protected]

Ashik

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Mar 31, 2024

Updated by ASHIK vasava My bike NOC papers

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines