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Bussan Auto Finance India [BAF] Complaints & Reviews

2.8
Updated: Oct 13, 2025
Complaints 944
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Bussan Auto Finance India [BAF] reviews & complaints page 4

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L
Libitha K S
from Pathanamthitta, Kerala
Mar 16, 2024
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Being overcharged for reasons not mine

Address: Regd. Office: 2E/8, 3rd & 4th Floor , Jhandewalan Extension, New Delhi-110055

Sir,

This is to bring your noice that i paid all my dues as on[protected] for the scoter yamaha fascino that i bought earlier in the year 08/5/2017, but the concern is being Bussan Auto Finance representative is contacting and warning to pay Rs 17984/- for penalty charges which was not ever communicated previously when closing the loan.
I bought the scooter with a down payment of RS 10, 000/- and remaining amount was...
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Santosh raju varma
from Hyderabad, telangana, Telangana
Mar 15, 2024
Mar 22, 2024
This thread was updated on Mar 22, 2024
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Address: Please share NOC on registered address

I tried contacting Toll free and viaisted at hyderabad office but the office is closed please share my NOC of TWL: TW009INR00335959
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2024
Bussan Auto Finance India [BAF] Customer Care's response
Dear Sir/Madam,

Greetings! Thank you for writing to us.

This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@fexprime.com or [protected]@bafindia.com
Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
Mar 18, 2024
Updated by Santosh raju varma
Please confirm when can i expect my NOC
Mar 22, 2024
Updated by Santosh raju varma
Hi team this is so late...please confirm by when can i expect my NOC
Mar 22, 2024
Updated by Santosh raju varma
Name of loan holder: balaraju Alekhya
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    S
    Ssawalkar10
    Mar 15, 2024
    Mar 18, 2024
    This thread was updated on Mar 18, 2024
    Resolved
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    Resolved

    Hi,
    I need NOC for fully paid loan against registered vehicle.
    Reg number - MH49 N0945

    Regard,
    Sagar Sawalkar
    Apr 18, 2024
    Complaint marked as Resolved 
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
    Verified Support
    Mar 18, 2024
    Bussan Auto Finance India [BAF] Customer Care's response
    Dear Sir/Madam,

    Greetings! Thank you for writing to us.

    This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike and mention your proper query on mail to help us to serve you better.

    Thanks & Regards,
    Customer Care Desk
    Contact Number :[protected]
    Email :- [protected]@fexprime.com or [protected]@bafindia.com
    Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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      J
      Jees123
      Mar 13, 2024
      Mar 14, 2024
      This thread was updated on Mar 14, 2024
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      We had a two wheeler loan from BAF in the name of Jincy Christy Paul.Loan No.TWCO7INR00774360.payment has been completed.But the NOC is not obtained from the company.Kindly issue the NOC as early as possible.
      +1 photos
      Apr 17, 2024
      Complaint marked as Resolved 
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Verified Support
      Mar 14, 2024
      Bussan Auto Finance India [BAF] Customer Care's response
      Dear Sir/Madam,

      Greetings! Thank you for writing to us.

      This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

      Thanks & Regards,
      Customer Care Desk
      Contact Number :[protected]
      Email :- [protected]@fexprime.com or [protected]@bafindia.com
      Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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        S
        ShuaibMohamed
        from Chennai, Tamil Nadu
        Mar 13, 2024
        Apr 10, 2024
        This thread was updated on Apr 10, 2024
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        Urgent: NOC Required (Chennai)

        Dear Team,

        I wanted to bring to your attention an urgent matter regarding the NOC for my Yamaha Ray ZR, for which the loan balance has been successfully cleared.

        Despite having fulfilled all requirements and cleared the outstanding balance, we have not yet received the NOC. I kindly request your urgent assistance in issuing the NOC.

        Below are the vehicle details for your reference:
        br...
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        M
        Mids4u
        from Hosur, Tamil Nadu
        Mar 13, 2024
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        I would like to inform you that I had a vehicle loan from your bank and the same has been paid fully 3 years prior from this year. I had set an email([protected]@bafindia.com) regarding this on 2021, but could get back any reply. However, I was living abroad and I could not collect the NOC for changing hypothecation of my vehicle. Bussan finance had not provided me any details of loan closure. I’m moving abroad by 3rd of next month. So, now I am in a situation where I cannot sell my vehicle.

        Acc no:TWCO3INR00620618
        Vehicle No: KL-22-K-5475
        Ph no: [protected]
        Email: [protected]@gmail.com
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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          V
          vrallnanda
          Mar 11, 2024
          Mar 13, 2024
          This thread was updated on Mar 13, 2024
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          Resolved

          NOC for loan number TW007INR00869521 not received and there is currently no way to reach out to Bussan auto finance in Bangalore

          Name: Vittal V R
          Date of birth: 27.09.1986
          Relationship: Self
          Email: [protected]@gmail.com

          Please arrange at the earliest on email
          Very urgent please
          Apr 13, 2024
          Complaint marked as Resolved 
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          Verified Support
          Mar 13, 2024
          Bussan Auto Finance India [BAF] Customer Care's response
          Dear Customer,

          Greetings! Thank you for writing to us.

          This is in regards to your below mentioned mail, kindly confirm the Address, as per process NOC will dispatch to Register Address.

          Register Address as per our records: NO 49 KRISHNA KAMALA ENCLAVE, UTTARAHALLI, UTTARAHALLI MAIN ROAD, BANGALORE, KARNATAKA, PIN - 560061

          If you wish us to dispatch NOC at new/current address, Kindly share Standard address proof-OVD (Officially valid documents) i.e., i.e., UID, Voter ID, DL, Passport, Water Bill, Electricity Bill, Gas Bill and Broadband bill for updation of new/current address in the system to process the NOC.

          Thanks & Regards,
          Customer Care Desk
          Contact Number :[protected]
          Email :- [protected]@fexprime.com or [protected]@bafindia.com
          Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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            G
            Gaurav100thakur
            Mar 11, 2024
            Mar 12, 2024
            This thread was updated on Mar 12, 2024
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            Address: Una (Himachal pradesh)

            Hello sir
            My name is Gaurav Kumar. I was took a loan for buy bike from Una ( Himachal Pradesh) in jun 2016. I was paid all EMIs and loan Closed but NOC not recived till date. My bike Register No - HP 78 2819
            Email - [protected]@gmail.com

            Right now company closed office in Una ( Himachal Pradesh). So kindly give direction to how can i get my NOC aginst my bike loan
            Regards
            Gaurav kumar
            Dt - 11 Mar 2024
            Apr 18, 2024
            Complaint marked as Resolved 
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            Verified Support
            Mar 12, 2024
            Bussan Auto Finance India [BAF] Customer Care's response
            Dear Sir/Madam,

            Greetings! Thank you for writing to us.

            This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike and mention your proper query on mail to help us to serve you better.

            Thanks & Regards,
            Customer Care Desk
            Contact Number :[protected]
            Email :- [protected]@fexprime.com or [protected]@bafindia.com
            Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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              K
              khalandarN
              Mar 9, 2024
              Mar 23, 2024
              This thread was updated on Mar 23, 2024
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              DEAR SIR/MADAM

              I have cleared my all dues on time against my FZ's loan amount since 17.12.2020. But we did not get NOC against the same till dated.

              i went to showroom to find out agents but they said that they are unable to trace the agent

              kindly help me out to get my NOC soon i need it urgently

              Details, As per below:
              Loan No.- TW730INR00859896
              Customer - KHALANDAR NAIKAR
              Mo - [protected]
              Address- NAIKAR ONI, ADUR
              KARNATAKA-501101

              Regards,
              KHALANDAR NAIKAR
              ADUR
              KARNATAK
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Verified Support
              Mar 12, 2024
              Bussan Auto Finance India [BAF] Customer Care's response
              Dear Customer

              Greetings! Thank you for writing to us.

              This is in regards to your below mentioned request for NOC, we would like to inform you that as on date Rs 9, 058.00/- ( one overdue EMI (Rs 3, 428.00)+ other overdue charges( Rs 5, 630.00))pending against your loan.

              You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com, Pay TM, Google pay or Phone Pay to get process NOC.

              Thanks & Regards,
              Customer Care Desk
              Contact Number :[protected]
              Email :- [protected]@fexprime.com or [protected]@bafindia.com
              Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
              Mar 13, 2024
              Updated by khalandarN
              Dear sir
              i can pay my overdue amount Rs 3428 will not able to pay overdue charges because right now i am jobless
              kindly accept my sitution
              Mar 23, 2024
              Updated by khalandarN
              dear sir
              kindly reply urgenty i am not able to pay from any platform it showing no loan account found
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                V
                Vishal Barhate
                from Nashik, Maharashtra
                Mar 8, 2024
                Mar 12, 2024
                This thread was updated on Mar 12, 2024
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                N.O.C for 2 Wheeler loan

                Address: Nashik

                I take loan n for my 2 Wheeler (Vehicle registration Number - MH 15 FB 0676),
                and my loan account number - TW612INR00405704,
                at Dated 14/09/2015,
                Please Provide me N.O.C for
                I also Pay all amount against my Loan....
                +2 photos
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                K
                kaustubh sohani
                Mar 7, 2024
                Apr 16, 2024
                This thread was updated on Apr 16, 2024
                Resolved
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                Need bike loan noc

                Address: 211 b-6 aboli hou krushnanagar nigdi pune -44
                Website: Consumer complaint

                Dear Sir/Madam,
                I have submitted and cleared all balanced against my FZ's loan amount since 08.08.2020. But we did not get NOC against the same till dated.

                BAF's agent is telling that NOC despatched from last month but have not received from agent end.

                Kindly consider our urgent need to despatched NOC again if not done please....
                +1 photos
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                A
                Abhijeetyadav
                Mar 6, 2024
                Mar 8, 2024
                This thread was updated on Mar 8, 2024
                Resolved
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                Dear Sir/Madam,
                I have submitted and cleared all balanced against my FZ's loan amount. But we did not get NOC against the same till dated.

                BAF's agent is telling that NOC despatched but have not received from agent end.

                Kindly consider our urgent need to despatched NOC again if not done please.

                Details, As per below:
                Loan No.- TW006INR00816881
                Customer - Abhijeet Yadav
                Mo - [protected]
                Address- Sr. no 2, Near gurudwara, Gaikwad nagar, Dighi, Pune-411015
                Apr 10, 2024
                Complaint marked as Resolved 
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                Verified Support
                Mar 08, 2024
                Bussan Auto Finance India [BAF] Customer Care's response
                Dear Customer,

                Greetings! Thank you for writing to us.

                This is in regards to your below mentioned mail, Kindly share the scan copy of RC to get process NOC and same will dispatch to your register address as per process.

                If you wish us to dispatch NOC at new/current address, Kindly share Standard address proof-OVD (Officially valid documents) i.e., UID, Voter ID, DL, Passport, Water Bill, Electricity Bill, Gas Bill and Broadband bill for updation of new/current address in the system to process the NOC.

                Thanks & Regards,
                Customer Care Desk
                Contact Number :[protected]
                Email :- [protected]@fexprime.com or [protected]@bafindia.com
                Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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                  P
                  Pemmakkagari surendra
                  Mar 6, 2024
                  Mar 6, 2024
                  This thread was updated on Mar 6, 2024
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                  Address: Bangalore

                  Hi I need re issued NOC for Hypothetication termination, pls share me NOC and please find the below details
                  Name : Pemmakkagari surendra
                  Lan : TW007INR00842735
                  CUSTOMER ID : 1402989
                  Mob : [protected]
                  Mail: [protected]@gmail.com
                  For any details call me or mail me

                  Thanks
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  Mar 06, 2024
                  Updated by Pemmakkagari surendra
                  Pls look in to my above issue and resolve asap
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                    P
                    Pemmakkagari surendra
                    Mar 6, 2024
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                    Address: Bangalore

                    I am the customer of BAF, So I need Duplicate NOC urgent basis
                    And pls find the details below
                    Name : Pemmakkagari surendra
                    Vehicle no: KA51HK9466
                    loan account no: TW007INR00842735
                    Customer id : 1402989

                    Thanks
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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                      S
                      Sandeep27
                      from Bengaluru, Karnataka
                      Mar 6, 2024
                      Apr 3, 2024
                      This thread was updated on Apr 3, 2024
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                      Urgent need to despatched NOC or send through email ..

                      Address: Videocon Tower, 4th floor, E-1, Jhandewalan Extension, New Delhi, Delhi 123501

                      Dear Sir/Madam,
                      I have submitted and cleared all balanced against my FZ's loan amount s. But we did not get NOC against the same till dated.

                      BAF's agent is telling that NOC despatched from last month but have not received from agent end.

                      Kindly consider our urgent need to despatched NOC or send through email ..

                      Details, As per below:
                      Loan No.- TW0071NR00695173
                      Customer - Sandeepbr...
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                      A
                      Arivazhagan Sweety
                      from Jayamkondacholapuram, Tamil Nadu
                      Mar 5, 2024
                      Mar 8, 2024
                      This thread was updated on Mar 8, 2024
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                      Need duplicate NOC

                      Sir,
                      It's Arivazhagan P
                      Mobile no - [protected]
                      Vehicle no - TN 91 S 6665

                      I completed my dues on few years back. I will missing the original NOC copy now I need for duplicate NOC copy. Few days before I call the customer care number ( [protected] ) someone told you can pay the reprint charge 300 /- I'm also pay that amount via your axis bank account (please find the attachment) then he told call me back...
                      +1 photos
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                      A
                      Abrar. adm
                      from Navi Mumbai, Maharashtra
                      Mar 3, 2024
                      Mar 17, 2024
                      This thread was updated on Mar 17, 2024
                      Resolved
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                      Resolved

                      Address: Garden court A602 plot no2 sector 35 E kharghar Navi Mumbai 410210

                      I am writing to request a No Objection Certificate (NOC) for the two-wheeler loan with the loan number TW601INR00855530, which was completed in 2023

                      I have fulfilled all the obligations and payments associated with the aforementioned loan, and I would appreciate it if you could issue the NOC at your earliest convenience. The NOC is required for official purposes, and its prompt issuance would greatly assist me in completing...
                      Apr 6, 2024
                      Complaint marked as Resolved 
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 05, 2024
                      Bussan Auto Finance India [BAF] Customer Care's response
                      Dear Sir/Madam,

                      Greetings! Thank you for writing to us.

                      This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

                      Thanks & Regards,
                      Customer Care Desk
                      Contact Number :[protected]
                      Email :- [protected]@fexprime.com or [protected]@bafindia.com
                      Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
                      Rashid Raja shaikh
                      Dob-10/05/1972
                      His is may brother in law
                      This is rc .
                      Abrar. adm's [Complaint's author] reply, Mar 7, 2024
                      This is RC
                      I have all pay penalty. Attach the payment receipt

                      Noc not received and address change - Comment #4141701 - Image #0
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                        N
                        Nabadeep Chelleng
                        Mar 2, 2024
                        Mar 5, 2024
                        This thread was updated on Mar 5, 2024
                        Resolved
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                        Resolved

                        Address: Dibrugarh

                        Hello,

                        Kindly help me out with the NOC letter against my loan which i have completed all the dues few years back but not get the NOC,

                        Loan account no TW1621NR00669342
                        Vehicle No. AS-06V-7531
                        Apr 11, 2024
                        Complaint marked as Resolved 
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        Mar 02, 2024
                        Updated by Nabadeep Chelleng
                        Please read the Loan account no. as TW162INR00669342
                        Verified Support
                        Mar 05, 2024
                        Bussan Auto Finance India [BAF] Customer Care's response
                        Dear Customer,

                        Greetings! Thank you for writing to us.

                        This is in regards to your below mentioned request, We would like to inform that we have started Online HP termination for your location and also you will be informed regarding the same via SMS on your registered mobile number There is no need of NOC, you can download your RC from M-Parivahan after Online HP Termination.

                        Thanks & Regards,
                        Customer Care Desk
                        Contact Number :[protected]
                        Email :- [protected]@fexprime.com or [protected]@bafindia.com
                        Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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                          Sam fdo
                          Mar 2, 2024
                          Mar 5, 2024
                          This thread was updated on Mar 5, 2024
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                          Resolved

                          Address: 115/palai street, kulesekeranputhoor road, vellamadam, pin code 629302
                          Website: [email protected]

                          My bike yamaha fz version 1 2013 finance is cleared buy noc paper is not received in my district there is no bussan finance service so please give noc paper my mail is [protected]@gmail.com
                          Apr 10, 2024
                          Complaint marked as Resolved 
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 05, 2024
                          Bussan Auto Finance India [BAF] Customer Care's response
                          Dear Sir/Madam,

                          Greetings! Thank you for writing to us.

                          This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike and mention your proper query on mail to help us to serve you better.

                          Thanks & Regards,
                          Customer Care Desk
                          Contact Number :[protected]
                          Email :- [protected]@fexprime.com or [protected]@bafindia.com
                          Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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                            S
                            Shivashankar Muthu
                            Mar 1, 2024
                            Mar 5, 2024
                            This thread was updated on Mar 5, 2024
                            Resolved
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                            Resolved

                            Hi,
                            I'm consumer number is TW007INR00868205. MY VEHICLE got seized due to non payment of loan and vehicle got seized. I want to know what's the dead line before the auction so that I can repay my pending loan and take my bike .
                            I went to the office but office is not there. Now I'm clueless on how to release my bike. I'm ready clear the payment.

                            My contact number [protected]
                            Apr 5, 2024
                            Complaint marked as Resolved 
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 05, 2024
                            Bussan Auto Finance India [BAF] Customer Care's response
                            Dear Sir/Madam,

                            Greetings! Thank you for writing to us.

                            This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

                            Thanks & Regards,
                            Customer Care Desk
                            Contact Number :[protected]
                            Email :- [protected]@fexprime.com or [protected]@bafindia.com
                            Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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