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Bussan Auto Finance India [BAF] Complaints & Reviews

2.8
Updated: Oct 3, 2026
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Bussan Auto Finance India [BAF] reviews & complaints page 44

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A
Aditya Mohnani
from Gurgaon, Haryana
Oct 12, 2018
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Address: 110065
Website: [email protected]

I ll request u sir paid my loan payment 100 percent u r company disturbing for noc 2 months. Calling ur company. I ll talk mr raviraj he is not solve the problem i m call again again he is not pik the call he is talk abuse language with me. U r not solve the problem. I m case ur company in consumer court i ll give u time 10 days only i ll respect u sir please solve this problem urgent

Aditya mohnani
[protected]
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
No action been taken for my earlier complaint; BAF people are so insensitive about customers. RBI should take corrective action towards this.
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    S
    Sky Automobiles Chhattisgarh
    from Shahpur, Gujarat
    Oct 4, 2018
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    Address: Raipur, Chhattisgarh, 490006

    I must say baf has improper documentation, unnecessary charges & poorest customer service.

    W. R. T lan tw219inr00571960

    Due to baf technical reasons my emi didn't hit my bank a/c and later basis on suggestion received from the local executive i made 8 installment payment by cash.

    Now when the loan is 100% paid-up and tenure is successfully over baf is asking for additional ₹773/- to get the noc.

    In case no concrete action taken and noc provided within 48hrs. Time i shall take it to grievance office.
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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      P
      Parthiban Mp
      from Bengaluru, Karnataka
      Sep 15, 2018
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      Address: 560020

      Hi,

      My self parthiban and i have taken the loan for my bike 1.8 years before and i was paying on time, due to some family issue i was not able to pay 3 months even was not continuously i missed it i have 3 months once i have missed and i really apologize for that.

      Today i got a call from one of the agent and he didn't even specify his name he just told he is from busan finance and his number is: [protected] firstly i told him yes i agree with that, it was miss from my end and i said i will be paying in next 2days after that he started shouting on phone and he started abusing over a call.

      Please guide me wt i am supposed to do now and please take the necessary action on him.

      Regards,
      Parthiban m
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      I clear my loon. But they do not give me the NOC of my scoty. Even they continuously sending me the SMS of due EMI.
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        K
        karthik chinna
        from Hyderabad, Telangana
        Sep 11, 2018
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        Address: Hyderabad, Telangana, 500072

        This is the last month emi i've to pay and i got messages to maintain amount in account. I'm maintaining them and every it will be deducted know 8th of every month. This month still not yet deducted. And i've contacted bank team as well. They didn't even received the request. If any thing planning like extra charges. I'll have my plans to complaint case against bussan auto finance.
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
        Im Cleared my loan on july-2017
        till Date im not Receeved any Letter from your side
        im go to file case in court for compansation against your finance company
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          J
          Jasibr Singh
          from Samalkha, Haryana
          Aug 25, 2018
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          Address: Panipat, Haryana, 132101

          Hi, sir i am jasbir
          I am ur custmer m loan ki satlement karna chata hu. My contact no [protected], mne down payment 15000ki thi or 9 kisat bar rakhi h, aap ne legal notice beza rhe ho aap satement kar skte ho to call kar lo meri call to lag nhi rhi aap ke sare no. Rong h mere loanamount 50000thi or 9kist dene ke bad bi 50000hi h 25000 rs le lo mere ko meri noc de do
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          Please provide my noc to me my ph no [protected] pl i clear my all pending payments and emis pl check and provide my noc as early as possible pl pl pl kindly proveide my noc pl kindly pl do me as early as possible pl
          I am rekha I want my two wheeler loan EMI balance, because I want to close my account very soon, please provide my two wheeler EMI balance .whats the information you want for the balance enquiry. How to get my EMI balance, please provide the information, whats the procedure to close my account.please provide information, how to close my account
          I was clear all dues but til now i didnt get my noc n no call from bhushan for telling n giving my noc
          Sir I have excess amount to repay my installment amount but u r not deducting the money from Ur side on due date . So please ensure to withdraw the amount on due date. If there is any delay to take money from Ur side inform me because I want to manage.
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            I
            Injeti Johnbabu
            from Razole, Andhra Pradesh
            Aug 8, 2018
            Resolved
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            Resolved

            Address: 534186
            Website: [email protected]

            Sir i am john kesavaram, ganapavarm mandal
            I am purchase yamaha fassino bike in octobar -2015paid advance payment 10000/- cash 5000/- bank deposit my bike total cost 65000/- advance[protected] remaining 50000/- finance iam clear total finance amount but no clearing latter not recieved i called custmar care that parsen said i am filed 55000/- pleasce pay remaining amount and late payment charges 9000/-

            Imedately i called tadepalligudem service agent raju that persan said misteked i salve the problam but no replay my filing amout 50000/- only

            Please salve my problam

            Thanking you sir
            Aug 5, 2021
            Complaint marked as Resolved 
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            Hi,

            Greetings from Yamaha!!

            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
            User name
            Mobile number
            Email id
            Chassis number
            Nature of Complaint
            Concerned dealership
            Retail date
            Address (if possible)
            You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

            Regards
            Team Yamaha
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              K
              Khaja kasmur
              from Hyderabad, Telangana
              Aug 6, 2018
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              Address: Hyderabad, Andhra Pradesh, 500028

              Loan no tw009inr008059
              the 2 roudies came and thrown out of the vehicle and seized my vehicle on may 16th. That same i have wriiten to akosha and also to your custumer care. The same person came and coolected cash from me and he did not hand over it the comapny. Then they planned to seize my vehicle. They did not rectified the clearing process in the bank.
              Pls hand over the vehicle
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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                S
                Soumyaranjan Jena
                from Mumbai, Maharashtra
                Jun 21, 2018
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                Address: Visakhapatnam, Andhra Pradesh, 530046
                Website: [email protected]

                Please provide me a NOC against my bike loan
                registration No: AP31CT5978
                owner Name: soumya ranjan jena
                mfg.Year: 01/02/2015
                engine No: G3C7E0031693
                date of registration: 23/04/2015
                chassis No: ME1RG0612F0031784
                financier: BUSSAN AUTO FIN IND PVT LTD
                prev registration No: AP31VTTR3568
                registration authority RTA GAJUWAKA
                please send on [protected]@gmail.com
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                Last few days we can't download our pay in slip. we can't logging our payslip side so please resolve this problem. we can't download or check our last month salary slip. so i can't apply for loan without my salary slip.so resolve my problem. my office stuff also suffering from same problem. please open or relink this salary slip portal.
                As per my calculation my loan is completed could you please tell me the status of my loan loan account no is LANTN901INR00437691.name v. Venkata harikumar.ph:[protected]
                I m a client of BAF from Rourkela.As i have already completed the full tenure with u and while I was in the process of NOC, I came to know some dues pending.I want to know the details of pending, but I could'nt find ways to contact you.
                Chandra Sekhar Patnaik's reply, Jul 17, 2018
                I m a client of BAF from Rourkela.As i have already completed the full tenure with u and while I was in the process of NOC, I came to know some dues pending.I want to know the details of pending.
                Hi Team,

                I have to pay 1 EMI which i missed to pay as i was out of town. So your collection team he is abusing to customer with a very bad wordings i have attached the screen shot.
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                  K
                  Khaja kasmur
                  from Hyderabad, Telangana
                  May 31, 2018
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                  Address: Hyderabad, Andhra Pradesh, 500008
                  Website: bussanautofinance

                  On 16 th night when i was purchasing they came and they forcely throwed me out of the bike and locked the vehicle
                  The second person in the photo regularly taking the emi without giving the recipt
                  They never send the acknoledgement
                  1 emi i have to pay and it was late.
                  They never sent the papers as i have the clearing problem. Never rectified the check clearing problem
                  They told themselves are the onwners of the vehile.
                  Tell any body in the world we dont care they are telling
                  Pls ask them to hand over the vehicle
                  When i conatcted busan custumer care they dont have roudies
                  Even they did no answerd the persons in the photo
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  Jun 01, 2018
                  Updated by Khaja kasmur
                  they didi not rectified the clearing cheque clearing issue
                  they did not single aknodgement since oneyear
                  they did not give single reciept till now
                  they are no giving information through mail or sms
                  they only sending these type of people
                  Aug 06, 2018
                  Updated by Khaja kasmur
                  they ardid not answered till now
                  they did not sign with me
                  they are saying that they sold the bike without intimating me, without solving.
                  Aug 06, 2018
                  Updated by Khaja kasmur
                  my account number is TW009INR00605920.
                  Aug 14, 2018
                  Updated by Khaja kasmur
                  bussan finance is not responding. they have custumer care only for landline phone never rings bangalore landline. never responds
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                    V
                    Vikee Boss
                    from Cumbum, Tamil Nadu
                    May 3, 2018
                    Resolved
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                    Resolved

                    Address: Perambalur, Tamil Nadu, 621212

                    Dear sir/madam,
                    I have submitted and cleared all balanced against my yamaha genius loan amount since 2016. But we did not get noc against the same till date.
                    Kindly consider our urgent need to despatched noc again if not done please.

                    Details, as per below:
                    Loan no.- tw525inr00358624
                    Customer - saravanan. D
                    Mo - [protected]
                    Address - 7f/13 chittibabu street,
                    Perambalur-621212.

                    Regards,
                    Amit mallik
                    Ridenour usnagar
                    Uttarakhand
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    May 03, 2018
                    Updated by Vikee Boss
                    Dear Sir/Madam,
                    I have submitted and cleared all balanced against my Yamaha Genius loan amount since 2016. But we did not get NOC against the same till date.
                    Kindly consider our urgent need to despatched NOC again if not done please.

                    Details, As per below:
                    Loan No.- TW525INR00358624
                    Customer - Saravanan.D
                    Mo - [protected]
                    Address- 7f/13 ChittiBabu Street,
                    Perambalur-621212.

                    Regards,
                    Saravanan D
                    Perambalur.
                    Faheem mobile no [protected] worst service ...No updation from[protected] they have given land no but not lifting
                    faheem72282240's reply, May 29, 2018
                    worst service
                    Lan no -tw909inr00655034
                    Sir I have booked Yamaha R15 V3 from Raj Yamaha, the file got disbursed on 26 July but the bike is not delivered to me yet...How should I pay EMI without getting the bike..
                    Dear Kiran Nagre,

                    Greetings from Yamaha,
                    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                    User name
                    Mobile number
                    Email id
                    Chassis number
                    Nature of Complaint
                    Concerned dealership
                    Retail date
                    Address (if possible)
                    You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                    Regards
                    Team Yamaha
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                      A
                      Anandan Kumar531
                      from Chennai, Tamil Nadu
                      Apr 19, 2018
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                      Address: Chennai, Tamil Nadu, 600018

                      My personal loan emi is every month 11th, almost i completed my loan only two month emi left, this month emi was bounced on 11th, am ready to pay online or cheaque with bouncing charges but they are not accepting, they asking cash only, i said i can pay only by card or online, so please rectify my problem as soon as possible
                      my contact no; [protected]
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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                        G
                        Guruprakash S
                        from Bengaluru, Karnataka
                        Jan 6, 2018
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                        I had a 2 wheeler loan (Tw007inr[protected] with your organisation. I called in last week to get the noc dispatched, the lady on the phone helped me update my current address on your system and informed that the noc would reach my new address in about 18 to 20 days.

                        However, today i received a call from a (Not so) gentleman from you branch, asking me to pick up the noc in person from your branch, as he stated it cannot be dispatched to any address than the one that was initially updated while availing the loan. I told him to send it to the old address as i do not have the time to come to your branch during your working hours. The person used a kannada slang and hung up. The entire conversation earlier was however in english.

                        Is this the kind of behaviour i have to do through from you guys, for choosing you?

                        I know no action would be taken by you about it. This mail just to tell you how unhappy i am about this and would never ever do the mistake of having any business with you. I don't want to pay you to abuse me.
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        Name:Samuel Dinakaran Vehicle No: TN69AF1330 Chassis: ME135B043C204500 Engine No: 35B4045039
                        I have been purchased my two wheeler through bussan finance in 2013. I had paid all the instalmemts but I dnt receive my bike noc till date. My bike number CG 04 KW 3078 and owner name amit pathak. My number is [protected]. Please tale necessary action in the matter. I am a govt employee and I never fail to pay any instalment.
                        Complaint Registration Form
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                          D
                          deepu.
                          from Thiruvananthapuram, Kerala
                          Dec 29, 2017
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                          Address: Thiruvananthapuram, Kerala

                          One of the collection executive named shibu from rajashylam agency in trivandrum is not talking in a proper manner. I have two dues pending. But the way he asking money and the way he is behaving is not good. Actually he is spoiling the bussan name. He came to my house yesterday. But i was not available at that time. He asked my mother in law about. He is not suppised to do that if the rc owner was not available
                          . He insulted them and went. Kindly take action against him thankyou
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          Jan 23, 2018
                          Afza Fatima's response
                          Dear Sir
                          I have applied for mobile number portability from Aircel to Airtel on 18 January 2018, but till now (23rd January) I haven't got any response from Airtel.
                          Dear Sir
                          I have applied for mobile number portability from Aircel to Airtel on 18 January 2018, but till now (23rd January) I haven't got any response from Airtel.
                          I request you to kindly initiate an action to complete the process
                          Dear Sir,
                          my bike no DL4ABS2092
                          DEVA NAND YADAV DELHI

                          FULL DETAIL OF NOC
                          MOBILE NO-[protected]
                          I am Arundhati Banerjee, My customer ID 787106, Amount financed is Rs 46, 000/-, I have already paid Rs 36, 248/- as principal and Rs 15, 601/- as interest. Now that I want to repay the loan, why r u asking for Rs 10, 370/- instead of Rs 9752/-. As per Govt rules there is no prepayment charges. Please clarify
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                            S
                            Suminvishnu
                            from Kanniyakumari, Tamil Nadu
                            Dec 28, 2017
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                            Address: 695571
                            Website: Baf

                            Hello,
                            I purchased a new vehicle ray z in 2014. Loan provided by baf and that about to an end but, the noc not given to me. I can't find any of the branch in my city. Now what i do for the noc. I give a solution.
                            My loan number:-twc031nr00275532
                            My name:-sumin
                            Number [protected]
                            This number is new. I give to you num was changed. Wil you please help me. The noc is urgent to me.
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            I want know my loan details.. Please my loan number is TWCO04INR00455799 I Want to Check Status Now, How Much Amount Pending. It would be great if I get the information at the earliest . my mail I'd [protected]@gmail.com
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                              priya980782279
                              from Goshainganj, Uttar Pradesh
                              Dec 15, 2017
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                              Address: Gorakhpur, Uttar Pradesh, 273007

                              Me priyanka,
                              My loan number - tw314inr00429336
                              Mob num-[protected]
                              [protected]
                              Email id - [protected]@gmail.com

                              Meri emi per month date - 2 ko jma hoti h, but my first emi mere account se date 2/01/2016 ko jma nhi ki gyi and mujhse date 07/01/2016 ko by cash showroom pr jma krayi gyi.
                              But date 12/01/2016 ko chq no-5 mere account me lga diya gya.

                              Wrong date pr chq lgane pr bounce hone ki sthiti me penalty hamse kyu liya ja rha h?
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              Dec 15, 2017
                              Updated by priya980782279
                              help me
                              Dear Sir/mam

                              My Costomer ID is 917404
                              my old Mobile Number [protected]
                              my mobile number is change so pls regester my new Contact Number

                              my New Contact Number is [protected]

                              Thanks& Regrade

                              Saddam Sakrani
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                                H
                                Hardik Patadiya
                                from Ahmedabad, Gujarat
                                Dec 8, 2017
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                                Address: 382443

                                I took bike loan in busan and for some issue am having 2 months due, because my salary issue and now i am getting threatening calls from your collection people's today and using worst abuse words,. And telling me to whatever you are doing i don’t care i need a money right now otherwise i came to your house ane it is really torchuring. I pay 34 installment. Yesterday i call in your office for loan statement and i collect it yesterday because of i want to finish this loan. And they are not listen anything just telling i am coming to your home i want money.. What is this... Please do the needful otherwise i complaint on rbi and consumer court.

                                I cant listen those words and am very scared now about that people's. Please do the needful

                                Pls help me on this, if you really do threatening means please do the official actions instead talking like this.

                                I got threatening calls from and +[protected] and his name is sathish as he said

                                Regards,
                                Rajanikanth aglore
                                [protected]
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                Sir
                                I was due the loan amt for rs 12/- only. That amout paid through paytm on 14 Nov 17. Till date i have not recd NOC.payment ref no is OTHPG[protected] DATED 14 NOV 17.
                                CUSTOMER ID-553175
                                A/C NO-TW 603INR00317157.
                                MY PHN NO-[protected]
                                Thank you sir.
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                                  BharatshettyD
                                  from Shirhatti, Karnataka
                                  Nov 17, 2017
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                                  Address: 560091
                                  Website: Call back soon

                                  Bloody u guys are wasting our time, we are searching u are office since morning 10am, to pay emi of our bike loan, can't able to find u r new office, near museum road bangalore, even v tried to contact which u guys provided contact nos in google but it's still not connecting u people, u guys were simply wasting our time,
                                  Once u receive this complaint pls do call my number
                                  [protected]
                                  Bharath
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  I want my tooweelar NOC certivicate, .manavalanagar sambathraj mottors not Respons Resone, Dueu closed for before one year comblit.
                                  My agrement No. TW408INR00417446 i have issue in chaque bounce amount will not submitted by the bhushan finance Collection boy to ur account ...
                                  Boy will collect money from me and will not diposit in finance campany so plz solve this issue as per as possible i revert it ...
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                                    Gsvss subrahmanyam
                                    from Hyderabad, Telangana
                                    Nov 16, 2017
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                                    Address: Hyderabad, Andhra Pradesh, 500015

                                    Dear sir,

                                    I have purchased yamaha saluto ts10 ef4844 on 20th nov 2015 and taken finance from you for one year.

                                    Chasis no. Me1re1227f0003515
                                    Engine no. E3p1e0023448

                                    It was completed by dec 2016

                                    But am not in receipt of noc till date.
                                    Please arrange the same on priority.

                                    As i have to do for insurance renewal i want it by tomorrow max.

                                    Yesterday i have visited insurance agency, they want noc to take out hypothicated.

                                    Ensure its forwarding to me by eod today
                                    Please arrange the same.
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                    Nov 16, 2017
                                    Updated by Gsvss subrahmanyam
                                    Chasis No. ME1RE1227F0003515
                                    eNGINE nO. E3P1E0023448

                                    It was completed by Dec 2016

                                    But am not in receipt of NOC till date.
                                    Please arrange the same on priority.

                                    As i have to do for Insurance renewal i want it by tomorrow max.

                                    Yesterday i have visited insurance agency, they want NOC to take out Hypothicated .

                                    Ensure its forwarding to me by EOD today
                                    Please arrange the same.

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                                      E
                                      Eswar Chitturi
                                      from Bengaluru, Karnataka
                                      Nov 8, 2017
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                                      Address: West Godavari, Andhra Pradesh, 534005

                                      Worst service by you people.. My loan cleared in 2016.. Two penalties are there.. No one is there to respond.. Whom i have to pay.. No one calls me regarding this issue.. I'm suffered a lot by you people.. Who is the responsible person here to collect the cash.. Nobody calls me for enquiry.. You got your full money.. That's it.. I need my box regarding loan number 289012.
                                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                      Nov 08, 2017
                                      Updated by Eswar Chitturi
                                      *Noc
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                                        R
                                        Rajanikanth Aglore
                                        from Gurgaon, Haryana
                                        Nov 3, 2017
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                                        Address: 560061

                                        I took bike loan in busan and for some issue am having 2 months due, i was busy today so couldn't made payment, and now i am getting threatening calls from your collection people's at night 11:30 and using worst abuse words,. And telling me to come their area at this time.

                                        I cant listen those words and am very scared now about that people's.

                                        Pls help me on this, if you really do threatening means please do the official actions instead talking like this.

                                        I got threatening calls from [protected] and +[protected] and his name is sathish as he said

                                        Regards,
                                        Rajanikanth aglore
                                        [protected]
                                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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