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Bussan Auto Finance India [BAF] Complaints & Reviews

www.bafindia.com
2.7
Updated: Jan 9, 2025
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419
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Good! Bussan Auto Finance India [BAF] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bussan Auto Finance India [BAF] step up their efforts to fully resolve all complaints 👍
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Bussan Auto Finance India [BAF] reviews & complaints page 45

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S
Sree Raj S
from Bengaluru, Karnataka
Jan 16, 2017
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No one picking up the call in Bangalore numbers

Address: Bangalore, Karnataka, 560038

I'm done with my EMI .. I had called two months ago and one of the employees said .. I will get a call back once it is done..As of now I didn't get any call and when I was trying today for more than an hour, no one picking up the call and the other number someone is picking up the call but disconnecting it before even say a hi. Rest of the time it is busy......
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A
aditya tomar
from Delhi, Delhi
Dec 25, 2016
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Still don't receive NOC after paying full amount

Address: Panchsheel Nagar, Uttar Pradesh, 245101

Hi, im aditya tomar, this is my bike number (Up14 bn4173), loan no - tw422inr00110001. After paying the all loan amount to our finencer after that our finencer not giving the noc certificate. They did not giving any respone. I pay the all amount in the month of july.
Please look at this matter.
Thanks and regards.
Aditya tomar.
+91-[protected]
[protected]@gmail.com...
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S
Sathish D Deviyan Vahanse
Dec 23, 2016
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Money detected

Address: 560049

This as been 2nd time, that amount has been detected in my account, last month mine due amount has been detected in my account on d due date, but penalty has been detected find d attached snaps, even this month amount has been detected even though I have paid d penalty amount for check bouns, kindly ensure this as my humble request & solve d issue as soon as possible,...
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A
amitpriyashre
from Kolkata, West Bengal
Dec 2, 2016
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NOC not Received After 4 Months till now

Address: Ghaziabad, Uttar Pradesh, 201002
Website: www.bafindia.com

Hi Bajaj Auto Finance,

I am really regretted to write such mails but really there was worst service providers you are in the autofinance company, I purchased a Yamaha FZ bike ver 2.0 from Samrat Motors Ghaziabad in Aug 2014 with two years EMIs of 2237, in between my one EMI bounce, your company charged me rs. 500 more I submit the same ., But when I didn;t receive my NOC after 20 days of completion of my loan ., I call to...
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P
prasadsingh22
from Mumbai, Maharashtra
Nov 18, 2016
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Late payment charge

Address: Mumbai City, Maharashtra, 400028
Website: www.bafindia.com

My loan no. TW601INR00425016. i paid all EMI through ECS on time but jan -16 month emi not deducted because your system was not working then why charge me for late payment. now i asking for NOC no one co-operating me from bushan finance this company & his all employees are useless not co-operating thane branch is very worst branch. I want account closer certificate please help me....
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R
rajeev divekar
from Mumbai, Maharashtra
Nov 9, 2016
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I want my loan statement for april 2015 to march 2016.

Address: 411038

I had taken loan from you to purchase yamah fz from your kothrud, paud road, pune agency for my two wheeler no. Mh-12- mc - 4604 on 02/07/2015. I had not even received a single correspondence from you up to now. My emi of rs.2754/- every month. I receive the email from my bank under number as tp busan auto finan[protected].
Please therefore arrange to identify my loan account and send me the loan statement right from the starting of...
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R
R.j. ViNoth
from Gurgaon, Haryana
Oct 28, 2016
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I'm complaining about.. No proper communication for company and customer..

Address: Chennai, Tamil Nadu, 600034
Website: www.consumercomplaints.in/new_complaint

My due date is 8.. but I deposit sufficient amount.. but, u don't take the money from my account. After 10 days nobody contact me.. I think 20 the I called it company landline. One person told me I will sent any one collection executive sir.. then no response 4 days after two times I called the same number. Again again she said I will sent someone sir. But, Nobody contact me.. today one person called me, he told . I call u continues sir,...
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Siva Sathyanarayanan
from Chennai, Tamil Nadu
Oct 15, 2016
Jun 20, 2022
This thread was updated on Jun 20, 2022
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Existing Loan Details

Address: 600073
Website: Bussan Auto Finance

I want to know the details of my loan details at the earliest. My Loan Number is TW00SINR00417113
My mail id is [protected]@yahoo.com and mobile number is [protected].
It would be great if I get the information at the earliest.
As am not getting the status of the lo9an it is very difficult for me to wait till the next loan amount goes. I don't whether my loan amount has been finished or not. Please help me in getting the...
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S
stylersd
from Sangamner, Maharashtra
Sep 18, 2016
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ECS not deducted from account and they send a person at my home without my permission

Address: New Delhi, Delhi, 20130
Website: www.bafindia.com

Bussan Auto Finance member's and there services are pathetic, I'm paying the Loan from last 12 months without any broke and this month ECS amount was suppose to deduct on 2nd September and they trying to deduct ECS Early morning around 9'o clock but due to Closing of Bank the amount credited in my account late around 11am, and I also called on there customer care and said him that my amount has been credited and Deduct the amount from my...
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S
shanmuga07
from Pune, Maharashtra
Aug 14, 2016
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EMI bills

Address: 600043
Website: i want my monthly bills

How can i get my EMI bills...
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A
AjayFocus
from Coimbatore, Tamil Nadu
Aug 5, 2016
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Extra charges with improper reasons

Address: Visakhapatnam, Andhra Pradesh, 530044

I am paying EMI to the agent provided by your company. He is late to collect money every month. Same is informed to Laval manages since my account was started. After that also he is late as usual. Fortunately my period of loan is completed and last EMI is given. But in my local branch people are forcing us to pay extra with reason " late payment charges".
Since I have spoken to your staff they are instructing me to raise complaint...
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I
inderchawla
from Raipur, Chhattisgarh
Jul 20, 2016
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Presentation of cheque after advance EMI.

Address: Indore, Madhya Pradesh, 453331
Website: bafindia.com

Dear Authority,

I purchased a Yamaha Fascino last year financed by Bussan Auto Finance with LAN - TW201INR00388384.

Due to some technical issues with my ECS account I started paying advance EMI from May'16. In month of June'16 I paid the advance EMI for July'16. Due to their mismanagement & lack in system my EMI cheque was presented in the bank which got returned because of the technical issues & non availability...
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B
Bbsn Philip
from Indore, Madhya Pradesh
Jul 12, 2016
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NOC not received

Address: Indore, Madhya Pradesh, 452001

Myself Bibison Philip, my account no is TW201INR00174942. My loan has been started from 02/04/2013 and finished on 02/03/2015. Now it has been 1 year and 4 months finished and I haven't received my NOC till 12 July 2016. And as per I had 3 conversation with ur Bussan finance members.Kindly do the needful which was not done as per finance organisation must do. Waiting for the revert, my mail id [protected]@gmail.com. And here by it's a thing...
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K
kagee
from Nadapuram, Kerala
Jul 11, 2016
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Collection manager and executive in salem district

Address: Salem, Tamil Nadu, 636305
Website: www.bafindia.com

I purchased fz-s version 2.0 in omalur t. k, salem d. t. on may end 2016. i leaved vehicle for 1st service in yamaha showroom, my bike have been ceased direct from showroom without my permission, and when i ask them. reply as an very local persons. they told, 1st emi not passed in bank, so they ceased the vehicle, anybody from your finance not informed me the due date. i explain to the salem manager and i told, i ready to pay the due amount...
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R
RUTH LUIES
from Pathanamthitta, Kerala
Jun 28, 2016
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Cheque bouncing concerned

Address: Pathanamthitta, Kerala, 691552

My emi is collecting by your representatives (M. R. Associates, pallimukku, kollam) every month from my home on their own time. Last month one mr. Vishnudas, id no. 854, tel. [protected] told me that i have 2 years of cheque bouncing charges. Even from the beginning, i have ensured regular payments. But they may collected delayed. This is to request to you to send me the statement till date and take necessary steps to solve the problem soon...
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V
vishalpress
from Chennai, Tamil Nadu
Jun 18, 2016
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Already paid emi

Address: 600031
Website: www.bafindia.com

(This is a copy of email that am sending you sir/madam I have already sent the same email to the Bussan Auto Finance Chennai) - But had no response

See I have already paid the emi amount of 5185 but yesterday one of your representative called me stating they are not able to deduct the amount I have the proof that you guys have deducted the amount.

LAN TW005INR383650

On 13 June 2016 the amount...
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A
Ashi M Nair
Jun 16, 2016
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My yamaha scooter loan

Address: 670102

From arjun mp
Loan number. Lan twco5inr00185954
Sir am telling about this month on 3rd june i close my loan rs 3100. The executive told me to pay on 31st may. But in some kind of problems i pay on 3rd july in executive hand by cash rs 3100name jyothish number [protected]. The problm is i ask jyothish i want bill. But he escape from me. And i go to showroom and i got ' only 1910 rupees bill at the date 31/06/2016. I attach the...
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D
Dilip Paul 1975
Jun 15, 2016
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Excess charge towards processing fee and other charges

Address: Kamrup Metropolitan, Assam, 781005
Website: bafindia. com

Sir, the processing fee @ 6.5% seems to be high. Same is not mentioned in the company site.In addition to that loan shield charges rs 972 and ecs charges rs 550. All the above charges may be categorically mentioned in the company's web page. Regulatory of the above charges may be obtained from rbi and to be displayed on company's web page. Also customer care of baf india intimated that professing fee [protected]@3.5%. And roi is 12%. Same needs to...
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G
Ganesh Garad
from Khed, Maharashtra
May 28, 2016
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Noc & cash refund

Address: Aurangabad, Maharashtra, 415570

Mi bhusan auto finance loan kele hote mi emi che 6 hapte bharun loan close kelya var mazhya 2 emi banketun cut kele for closer date 15/03/2016ata paryant mala jai replay ala nahi tari mala maza noc & cash refunds karun dyavi mi costmar care madhe phone kele hote mala kai replay bhetala nahi mi aurnbad maharahta madhe finch kele hote accunt closer karun dya...
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A
amit079
from Mumbai, Maharashtra
May 16, 2016
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Regarding loan

Address: Faridabad, Haryana, 121002

Dear sir
i m purched the bike from yamaha show room from faridabad branch and i was take the loan from ur company and finally i want close the loan last before 4 month then i paid the full amount 12940 for ur excutive but after some time call ur excutive, ur excutive saya ur balance amount is1210 .then pay again but my loan is not closed so pl action and provide my noc . my slip nmber 0985841, 1531310. my contact number [protected]...
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