Bussan Auto Finance India [BAF] Complaints & Reviews

Sir/madam,

I have applied for an loan clearance certificate on october 2016 i. E. On 5 months ago but not receive yet when iam contact with show room they said that my certificate was not arrived yet. My loan id is tw107inr00223500, my name is bipul kar, loan amount was rs. 47000 only.
O i request you to please take necessary action in this regards and oblige.

Y/f
Bipul kar
[protected]

Hello all customers
Am sherin francis and I took a Ray z from marvel agencies chalakudy.For finacial support they suggested Bussan auto finance after some months I realized it was worst finacial company they will charged different kind robbery, so my suggestion never jump to Bussan finance service they will snatched your money
Thanks to share my experience

I'm done with my EMI .. I had called two months ago and one of the employees said .. I will get a call back once it is done..As of now I didn't get any call and when I was trying today for more than an hour, no one picking up the call and the other number someone is picking up the call but disconnecting it before even say a hi. Rest of the time it is busy...

Hi, im aditya tomar, this is my bike number (Up14 bn4173), loan no - tw422inr00110001. After paying the all loan amount to our finencer after that our finencer not giving the noc certificate. They did not giving any respone. I pay the all amount in the month of july.
Please look at this matter.
Thanks and regards.
Aditya tomar.
+91-[protected]
[protected]@gmail.com

This as been 2nd time, that amount has been detected in my account, last month mine due amount has been detected in my account on d due date, but penalty has been detected find d attached snaps, even this month amount has been detected even though I have paid d penalty amount for check bouns, kindly ensure this as my humble request & solve d issue as soon as possible,

Hi Bajaj Auto Finance,

I am really regretted to write such mails but really there was worst service providers you are in the autofinance company, I purchased a Yamaha FZ bike ver 2.0 from Samrat Motors Ghaziabad in Aug 2014 with two years EMIs of 2237, in between my one EMI bounce, your company charged me rs. 500 more I submit the same ., But when I didn;t receive my NOC after 20 days of completion of my loan ., I call to the call centre guy to crosscheck why still I didn't get my NOC, then they told me Rs 15 is due on me, then I ask call centre Team what should i done to submit this due amount, they told me submit the amount the nearest dealer where Bussan Executive sit together.

Before 2 months I just submit my loan details with Bussan Executive (Rahul) to have a slip and ask to help me for having NOC asap. But this guy always give me a wrong Information since last two months, also now he never picks up my call, really I never scene this type of worst service as of now in finance sector.
There is no value of customer's goodwill in eyes of Busssan Auto Finace Company . Can I expect any revert for the same??????

My loan no. TW601INR00425016. i paid all EMI through ECS on time but jan -16 month emi not deducted because your system was not working then why charge me for late payment. now i asking for NOC no one co-operating me from bushan finance this company & his all employees are useless not co-operating thane branch is very worst branch. I want account closer certificate please help me.

I had taken loan from you to purchase yamah fz from your kothrud, paud road, pune agency for my two wheeler no. Mh-12- mc - 4604 on 02/07/2015. I had not even received a single correspondence from you up to now. My emi of rs.2754/- every month. I receive the email from my bank under number as tp busan auto finan[protected].
Please therefore arrange to identify my loan account and send me the loan statement right from the starting of loan up to date.
Thanks & regards.
Adv. Rajeev a. Divekar

My due date is 8.. but I deposit sufficient amount.. but, u don't take the money from my account. After 10 days nobody contact me.. I think 20 the I called it company landline. One person told me I will sent any one collection executive sir.. then no response 4 days after two times I called the same number. Again again she said I will sent someone sir. But, Nobody contact me.. today one person called me, he told . I call u continues sir, u didn't take the call.. sry friends no one contact me.. now I want money.. no othe way.. that person told me.. now I'm in native how I arrange money.. last 10 days I give a amount to my home.. no one responded.. then now suddenly how blamed me.. seriously very bad.. sorry to say this.. I'm not delayed last my 13 dues.. plz, don't do that again.. plz some one numbers, and take responsibility.

I want to know the details of my loan details at the earliest. My Loan Number is TW00SINR00417113
My mail id is [protected]@yahoo.com and mobile number is [protected].
It would be great if I get the information at the earliest.
As am not getting the status of the lo9an it is very difficult for me to wait till the next loan amount goes. I don't whether my loan amount has been finished or not. Please help me in getting the...

Bussan Auto Finance member's and there services are pathetic, I'm paying the Loan from last 12 months without any broke and this month ECS amount was suppose to deduct on 2nd September and they trying to deduct ECS Early morning around 9'o clock but due to Closing of Bank the amount credited in my account late around 11am, and I also called on there customer care and said him that my amount has been credited and Deduct the amount from my bank but they didn't deduct the amount from my account then after few days I'm getting the calls from some agent (I don't know he was fake or what) and I told him deduct the amount from my bank as balance is already available in my bank account and i was trying to call on there customer care but there line always going busy also in there head office they didn't picked my single call also they mentioned in there website that they will pick the call within 5 ring but there is no service from this company and that agent was not ready to take the request for ECS deduction and he was saying that he need only cash now as per there company policy they can receive only cash they cannot deduct balance from my account after 1 attempt then I said to agent that ill go to the office and FNF this Loan but today he sent an agent at my home without my permission which is illegal and he doesn't had the manners how to talk with people and I need strict action against the both of the person when I already said him I'm closing my Loan then how can he sent that bloody guy and I'm mention both of them numbers. and should have other option like Bajaj and other banks for online access the our account and online payment so that we can skip from the fraud

Anuj : [protected]

The bloody guy who came at my home without my permission: [protected]

My Vehical Number: DL14SF9731
Model: RayZ
Make: Yamaha

How can i get my EMI bills

I am paying EMI to the agent provided by your company. He is late to collect money every month. Same is informed to Laval manages since my account was started. After that also he is late as usual. Fortunately my period of loan is completed and last EMI is given. But in my local branch people are forcing us to pay extra with reason " late payment charges".
Since I have spoken to your staff they are instructing me to raise complaint only not to solve the problem. Loan no: TW9091NR00191652. Name: A Hima. Cell: [protected]. Pls resolve my problem and clear my issue.

Dear Authority,

I purchased a Yamaha Fascino last year financed by Bussan Auto Finance with LAN - TW201INR00388384.

Due to some technical issues with my ECS account I started paying advance EMI from May'16. In month of June'16 I paid the advance EMI for July'16. Due to their mismanagement & lack in system my EMI cheque was presented in the bank which got returned because of the technical issues & non availability of funds.

This mistake of team BAF led to bounce charges in my LAN & cheque return charges in my bank account. On further requests & complaints the bouncing charges from loan account were taken back but still my query stands for the cheque return charges in my bank account.

Also this has affected my banking & financial credentials, to avoid this only I was paying advance EMI. Now officials at BAF Indore & Bhopal are refusing to make any statement & reimburse the cheque return charges.

This has to be addressed as this is the lack of system & management at their end and I am not going to bear even a single penny cause of their mistake.

Vehicle registration - MP09SX8548
LAN - TW201INR00388384
Name - Inder Chawla
City - Indore
Num - [protected]

Myself Bibison Philip, my account no is TW201INR00174942. My loan has been started from 02/04/2013 and finished on 02/03/2015. Now it has been 1 year and 4 months finished and I haven't received my NOC till 12 July 2016. And as per I had 3 conversation with ur Bussan finance members.Kindly do the needful which was not done as per finance organisation must do. Waiting for the revert, my mail id [protected]@gmail.com. And here by it's a thing to say that I can't upload the picture of the finance agreement please do make it useful so that any customer can upload his/her documents.
Thank you

Regards...

I purchased fz-s version 2.0 in omalur t. k, salem d. t. on may end 2016. i leaved vehicle for 1st service in yamaha showroom, my bike have been ceased direct from showroom without my permission, and when i ask them. reply as an very local persons. they told, 1st emi not passed in bank, so they ceased the vehicle, anybody from your finance not informed me the due date. i explain to the salem manager and i told, i ready to pay the due amount now. but he didn't accept and he went and told, do what u can.
This is the way of dealing the customers, i pay the due amount at any time, before 13.07.2016 afternoon if i didn't get vehicle from bussan finance, i am ready to file the case against your finance and yamaha showroom in consumer court. my vehicle no : tn30 bw 5915, owner name r. karthick raj.

My emi is collecting by your representatives (M. R. Associates, pallimukku, kollam) every month from my home on their own time. Last month one mr. Vishnudas, id no. 854, tel. [protected] told me that i have 2 years of cheque bouncing charges. Even from the beginning, i have ensured regular payments. But they may collected delayed. This is to request to you to send me the statement till date and take necessary steps to solve the problem soon as possible.
Thanking you,
Ruth luies
28/06/2016

(This is a copy of email that am sending you sir/madam I have already sent the same email to the Bussan Auto Finance Chennai) - But had no response

See I have already paid the emi amount of 5185 but yesterday one of your representative called me stating they are not able to deduct the amount I have the proof that you guys have deducted the amount.

LAN TW005INR383650

On 13 June 2016 the amount of 5185 has been withdrawn by Bussan Auto Fiance
Cheque/Ref No.[protected]

See to that this is sorted out before[protected] before I could proceed further with legal actions.

I hope all the information's are been clearly mentioned above.

From arjun mp
Loan number. Lan twco5inr00185954
Sir am telling about this month on 3rd june i close my loan rs 3100. The executive told me to pay on 31st may. But in some kind of problems i pay on 3rd july in executive hand by cash rs 3100name jyothish number [protected]. The problm is i ask jyothish i want bill. But he escape from me. And i go to showroom and i got ' only 1910 rupees bill at the date 31/06/2016. I attach the bill. Balance cash he didn't give to office. So please do immediate action. And i glad to say that the executive language is very bad and he went to my home and talk to my mom wrong words too

Sir, the processing fee @ 6.5% seems to be high. Same is not mentioned in the company site.In addition to that loan shield charges rs 972 and ecs charges rs 550. All the above charges may be categorically mentioned in the company's web page. Regulatory of the above charges may be obtained from rbi and to be displayed on company's web page. Also customer care of baf india intimated that professing fee [protected]@3.5%. And roi is 12%. Same needs to be clarified. Regards