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Bussan Auto Finance India [BAF] Complaints & Reviews

2.8
Updated: Feb 3, 2026
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Bussan Auto Finance India [BAF] reviews & complaints page 7

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9
99Hemanth
Feb 3, 2024
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Its been couple of years since i cleared my loan with BAF.
Till date haven't received my NOC for the loan clearance.

All there customer care numbers doesn't work and no agents available to the NOC request. And no response from there customer care email ID.

Kindly issue a issue duplicate NOC asap for the below agreemeent number. I am ready to pay the 300/- fee.

Agreement - TW007INR00308900
Mobile - [protected]
Name - Hemanth Kumar H
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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    K
    Kausar G
    Feb 2, 2024
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    I have not received NOC post loan closure for Yamaha FZ16 bought in Oct 2011.

    And I have lost my Invoice & Loan document. I need NOC at the earliest.

    Request you to help me with the same (NOC).

    Please let me know the details you require for issuing the NOC.

    Contact Number: [protected]
    Vehicle Registration Number: KA 01 EU 9594

    Appreciate your help & support.

    Thanks,
    Kausar Alam Galaria
    +[protected]
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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      T
      Feb 1, 2024
      Feb 7, 2024
      This thread was updated on Feb 7, 2024
      Resolved
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      Resolved

      Address: Thiruvalla

      Hello sir/ madam

      In 2018 I closed my loan and still this day I didn't get my noc so this is a major issue am facing I can't sell my scooter without not so please do the needful
      Mar 12, 2024
      Complaint marked as Resolved 
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Verified Support
      Feb 07, 2024
      Bussan Auto Finance India [BAF] Customer Care's response
      Dear Sir/Madam,

      Greetings! Thank you for writing to us.

      This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike and mention your proper query on mail to help us to serve you better.

      Thanks & Regards,
      Customer Care Desk
      Contact Number :[protected]
      Email :- [protected]@fexprime.com or [protected]@bafindia.com
      Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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        M
        ManjunathaTG
        Jan 31, 2024
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        NOC not received from Bussan Auto Finance India [baf]

        Hi this is NAVEED ABDUL GAFFER, my customer id is 792739 and account number is TW719INR00467066, registered mobile is [protected] and i am reachable at [protected] contact number

        after clearing all dues i didn't receive NOC from Busan auto finance India Pvt Ltd please provide me NOC....
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        ManjunathaTG
        Jan 31, 2024
        Feb 1, 2024
        This thread was updated on Feb 1, 2024
        Resolved
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        NOC not provided

        Hi this is NAVEED ABDUL GAFFER, my customer id is 792739 and account number is TW719INR00467066, registered mobile no is [protected] and i am reachable at [protected] contact number

        after clearing all dues i didn't receive NOC from Busan auto finance India Pvt Ltd please provide me NOC.

        i called customer care but no response from them....
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        N
        Nitin5226
        from Lucknow, Uttar Pradesh
        Jan 30, 2024
        Jan 31, 2024
        This thread was updated on Jan 31, 2024
        Resolved
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        Resolved

        I have Purchased A bike Yamaha Fz and Finance From BAF in Nov 2016 And I have Paid All My Dues Till Nov 2019 But Still I have not received my NOC My CIBIL is Going Down Because Loan is Still Active Please Provide my NOC And the agents saying that company closed I want My NOC.
        Mar 29, 2025
        Complaint marked as Resolved 
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
        Verified Support
        Jan 31, 2024
        Bussan Auto Finance India [BAF] Customer Care's response
        Dear Sir/Madam,

        Greetings! Thank you for writing to us.

        This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

        Thanks & Regards,
        Customer Care Desk
        Contact Number :[protected]
        Email :- [protected]@fexprime.com or [protected]@bafindia.com
        Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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          A
          Anandharaj31
          from Chennai, Tamil Nadu
          Jan 28, 2024
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          Address: Chennai

          We closed Bike Loan Already. But still not receive NOC.

          Loan Account Number: TW005INR00354570

          Loan Holder Name: Patchilai Nayagan S

          Engine Number: G3C8E0117148

          Chassis Number: ME1RG0722F0071631

          Registration Number: TN14 B 8593.

          We need NOC Urgent basis. Please support us.

          Contact Number & Address has been changed now.

          Mobile: +91- [protected].

          Address:

          Patchilai Nayagan S.
          S/o Selvanathan
          3/110, Mela Veethi,
          Thirumazhapati Root,
          Kandiratheertham,
          Ariyalur-621851
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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            A
            Anandharaj31
            from Chennai, Tamil Nadu
            Jan 28, 2024
            Jan 29, 2024
            This thread was updated on Jan 29, 2024
            Resolved
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            Hello Team,

            We closed Bike loan already. but we are not receiving NOC.

            Loan Holder Name: Patchilai Nayagan S.

            DOB: 01/06/1990

            Loan Account Number: TW005INR00354570

            Engine No: G3C8E0117148.

            Chassis No: ME1RG0722F0071631.

            We need NOC now urgent basis.

            As of now our Contact Number & Address has been changed.

            Mobile Number:+91-[protected].

            Address:
            Patchilai Nayagan S
            S/o Selvanathan
            3/110, Mela Veethi,
            Thirumazhapati Root,
            Kandiratheertham,
            Ariyalur-621851
            Tamilnadu.
            Apr 1, 2025
            Complaint marked as Resolved 
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            Verified Support
            Jan 29, 2024
            Bussan Auto Finance India [BAF] Customer Care's response
            Dear Sir/Madam,

            Greetings! Thank you for writing to us.

            This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

            Thanks & Regards,
            Customer Care Desk
            Contact Number :[protected]
            Email :- [protected]@fexprime.com or [protected]@bafindia.com
            Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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              A
              Abhishek Vilas Pingale
              Jan 27, 2024
              Jan 29, 2024
              This thread was updated on Jan 29, 2024
              Resolved
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              Need NOC for Loan Agreement No TW006INR00256218

              We have completed load amount on 2nd April 2017

              Please let us know the process and bank details to pay NOC charges as soon as possible.
              Apr 4, 2025
              Complaint marked as Resolved 
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Verified Support
              Jan 29, 2024
              Bussan Auto Finance India [BAF] Customer Care's response
              Dear Customer,

              Greetings! Thank you for writing to us.

              This is in regards to your below mentioned mail, Kindly share the scan copy of RC to get process NOC and same will dispatch to your register address as per process.

              Register address as per our records:- FLAT NO J3-302 3RD FLOOR KUMAR PURVA, BLDG D P ROAD OPP KUMAR PICASSO, 17/1/2 NALI, PUNE, MAHARASHTRA, PIN - 411028

              If you wish us to dispatch NOC at new/current address, Kindly share Standard address proof-OVD (Officially valid documents) i.e., UID, Voter ID, DL, Passport, Water Bill, Electricity Bill, Gas Bill and Broadband bill for updation of new/current address in the system to process the NOC.

              Thanks & Regards,
              Customer Care Desk
              Contact Number :[protected]
              Email :- [protected]@fexprime.com or [protected]@bafindia.com
              Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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                D
                Dharmender y
                Jan 26, 2024
                Jan 29, 2024
                This thread was updated on Jan 29, 2024
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                Address: Hno c-29/30 gali number 6 rajapuri Uttam Nagar Delhi 110059

                Name amarender rai
                Bike FZS version 2
                Loan account number
                TW0041NR00757207
                Apr 4, 2025
                Complaint marked as Resolved 
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                Verified Support
                Jan 29, 2024
                Bussan Auto Finance India [BAF] Customer Care's response
                Dear Sir/Madam,

                Greetings! Thank you for writing to us.

                This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

                Thanks & Regards,
                Customer Care Desk
                Contact Number :[protected]
                Email :- [protected]@fexprime.com or [protected]@bafindia.com
                Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
                Please sir give the duplicate noc certificate
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                  T
                  Tamilselvi vs
                  from Chennai, Tamil Nadu
                  Jan 25, 2024
                  Jan 29, 2024
                  This thread was updated on Jan 29, 2024
                  Resolved
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                  Address: 204,II FLOOR,PRINCE TOWERS,NO 25 26 COLLEGE ROAD NUNGAMBAKKAM CHENNAI-600034 TAMILNADU
                  Website: www.bafindia.com

                  Id:758707
                  agreement no:TW005INR00444838
                  paid amt:53, 080
                  open date:08/02/2016
                  closed date:08/01/2018
                  did not receive noc till date[protected]
                  kindly provide my noc as soon as possible.
                  name: Tamilselvi vs

                  CONTACT:[protected]/[protected]
                  MAIL:[protected]@gmail.com
                  Apr 4, 2025
                  Complaint marked as Resolved 
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 29, 2024
                  Bussan Auto Finance India [BAF] Customer Care's response
                  Dear Customer

                  Greetings! Thank you for writing to us.


                  This is in regards to your below mentioned request for NOC, we would like to inform you that as on date Rs 601/- pending against your loan.

                  You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com, Pay TM, Google pay or Phone Pay to get process NOC.

                  Thanks & Regards,
                  Customer Care Desk
                  Contact Number :[protected]
                  Email :- [protected]@fexprime.com or [protected]@bafindia.com
                  Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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                    A
                    Amitkadere
                    from PUNE, Maharashtra
                    Jan 24, 2024
                    Jan 25, 2024
                    This thread was updated on Jan 25, 2024
                    Resolved
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                    Resolved

                    Please provide my paid payment receipt and all statement and balance
                    Mar 26, 2025
                    Complaint marked as Resolved 
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 25, 2024
                    Bussan Auto Finance India [BAF] Customer Care's response
                    Dear Sir/Madam,

                    Greetings! Thank you for writing to us.

                    This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike and mention your proper query on mail to help us to serve you better.
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                      A
                      Jan 12, 2024
                      Jan 15, 2024
                      This thread was updated on Jan 15, 2024
                      Resolved
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                      Hi

                      I am looking for NOC of two wheeler purchased on 2013, please find the below details and request to provide the same

                      REG No : KA41Y7451
                      Owner Name - Anurenj P Das
                      Mobile - [protected]
                      Email - [protected]@gmail.com
                      Vehicle Name - Yamaha Ray Z Black & Red
                      Reg Date - 23/09/2013
                      Chasis no - ME12NC019D2047043
                      Apr 4, 2025
                      Complaint marked as Resolved 
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 15, 2024
                      Bussan Auto Finance India [BAF] Customer Care's response
                      Dear Customer,

                      Greetings! Thank you for writing to us.

                      This is in regard to your below mentioned mail, we would like to inform you that the we have issued NOC in SEP-22 and there is no validity mentioned on NOC (No Objection Certificate).

                      Kindly visit RTO with NOC and form 35 only for hypothecation removal, you need keep NDC (No due Certificate) with you.

                      In case of any disconnect kindly get back to us.

                      Thanks & Regards,
                      Customer Care Desk
                      Contact Number :[protected]
                      Email :- [protected]@fexprime.com or [protected]@bafindia.com
                      Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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                        Niranjan Kolhe
                        Jan 12, 2024
                        Jan 15, 2024
                        This thread was updated on Jan 15, 2024
                        Resolved
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                        I have requested for NOC for my bike
                        Bike no. KA21EB0462

                        I have requested for the original NOC as i need it to resell my bike

                        I have paid the amount required (₹300)

                        I just received a xerox copy which is not valid

                        Plz do the needful
                        Apr 4, 2025
                        Complaint marked as Resolved 
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 15, 2024
                        Bussan Auto Finance India [BAF] Customer Care's response
                        Dear Sir/Madam,

                        Greetings! Thank you for writing to us.

                        This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

                        Thanks & Regards,
                        Customer Care Desk
                        Contact Number :[protected]
                        Email :- [protected]@fexprime.com or [protected]@bafindia.com
                        Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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                          Monuprashanth
                          Jan 12, 2024
                          Jan 15, 2024
                          This thread was updated on Jan 15, 2024
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                          Resolved

                          I have completed all dues I need noc kindly send me mail [protected]@gmail.com noc copy
                          Loan number TW007INR00701334
                          Ka53ex5839
                          Apr 4, 2025
                          Complaint marked as Resolved 
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 15, 2024
                          Bussan Auto Finance India [BAF] Customer Care's response
                          Dear Sir/Madam,

                          Greetings! Thank you for writing to us.

                          This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.
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                            S
                            shindep069
                            from Solapur, Maharashtra
                            Jan 12, 2024
                            Feb 9, 2024
                            This thread was updated on Feb 9, 2024
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                            Address: Permanently closed.

                            Dear Sir/Madam,

                            I have cleared all loan balanced against my FZ's loan amount since Feb 2021. But we did not get NOC against the same till dated.

                            In Maharashtra, all offices are closed. We are unable to get any support for the NOC letter.
                            I have been struggling with these issues for the past years.
                            requesting the NOC be provided immediately.

                            Details, As per below:

                            Customer - PRAVIN LIMBAJI SHINDE
                            Address- 110, Utkarsh Nagar, Vijapur Road, Near Indira Nagar Post Office, Solapur-413004
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 15, 2024
                            Bussan Auto Finance India [BAF] Customer Care's response
                            Dear Sir/Madam,

                            Greetings! Thank you for writing to us.

                            This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

                            Thanks & Regards,
                            Customer Care Desk
                            Contact Number :[protected]
                            Email :- [protected]@fexprime.com or [protected]@bafindia.com
                            Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
                            Feb 09, 2024
                            Updated by shindep069
                            Dear Sir/Madam,

                            I have cleared all loan balanced against my FZ's loan amount since Feb 2021. But we did not get NOC against the same till dated.

                            In Maharashtra, all offices are closed. We are unable to get any support for the NOC letter.
                            I have been struggling with these issues for the past years.
                            requesting the NOC be provided immediately.

                            Details, As per below:

                            Name Of Loan Holder: PRAVIN LIMBAJI SHINDE
                            Date Of Birth: 30/11/1992
                            Relation: Self
                            Address- 110, Utkarsh Nagar, Vijapur Road, Near Indira Nagar Post Office, Solapur-413004
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                              S
                              Sharavana Mahalingam
                              from Bengaluru, Karnataka
                              Jan 12, 2024
                              Jan 15, 2024
                              This thread was updated on Jan 15, 2024
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                              Resolved

                              Address: Bangalore

                              Subject: Request for No Objection Certificate (NOC) for Bike Loan

                              Dear Bussan Auto Finance India Pvt Ltd,

                              I hope this message finds you well. I am writing to request a No Objection Certificate (NOC) for my bike loan with your organization. Please find the details of my loan below:

                              - Loan Account Number: TW007INR00709035
                              - Applicant Name: Sharavana M
                              - Contact Number: [protected]
                              - Bike Make and Model: Yamaha Ray ZR 2018

                              I have successfully completed all the required payments for the loan, and I kindly request you to issue the NOC at the earliest convenience. This document is essential for the purpose of transferring the vehicle ownership.

                              If any additional information or documentation is required from my end, please do not hesitate to contact me. I appreciate your prompt attention to this matter and look forward to receiving the NOC soon.

                              Thank you for your cooperation.

                              Sincerely,
                              Sharavana M
                              [protected]
                              Apr 5, 2025
                              Complaint marked as Resolved 
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 15, 2024
                              Bussan Auto Finance India [BAF] Customer Care's response
                              Dear Customer,

                              Greetings! Thank you for writing to us.

                              This is in regards to your below mentioned mail, kindly confirm the Address, as per process NOC will dispatch to Register Address.

                              Register Address as per our records: NO 07 5 TH CROSS S L V LAYOUT, DODDAMARA RAYASANDRA VELLEGE HOSKUR, ANEKAL NEAR DODDAMARA BANGALORE, BANGALORE, KARNATAKA, PIN - 560099

                              If you wish us to dispatch NOC at new/current address, Kindly share Standard address proof-OVD (Officially valid documents) i.e., i.e., UID, Voter ID, DL, Passport, Water Bill, Electricity Bill, Gas Bill and Broadband bill for updation of new/current address in the system to process the NOC.

                              Thanks & Regards,
                              Customer Care Desk
                              Contact Number :[protected]
                              Email :- [protected]@fexprime.com or [protected]@bafindia.com
                              Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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                                M
                                manjunathmakannavar
                                Jan 10, 2024
                                Jan 11, 2024
                                This thread was updated on Jan 11, 2024
                                Resolved
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                                Resolved

                                Dear Sir/Madam

                                Hope you are doing well.

                                This is with regards to my NOC for Vehicle KA05JX7006 Yamaha Ray Z

                                Requesting you to provide an NOC letter for the above urgently as I need this for ownership change.

                                Tried contacting you over phone & email but looks like there are no responses there. Requesting to please look into this.

                                Regards,
                                Manjunath Makannavar
                                [protected]@gmail.com
                                Apr 4, 2025
                                Complaint marked as Resolved 
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 11, 2024
                                Bussan Auto Finance India [BAF] Customer Care's response
                                Dear Sir/Madam,

                                Greetings! Thank you for writing to us.

                                This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike and mention your proper query on mail to help us to serve you better.

                                Thanks & Regards,
                                Customer Care Desk
                                Contact Number :[protected]
                                Email :- [protected]@fexprime.com or [protected]@bafindia.com
                                Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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                                  H
                                  Hrishikesh789
                                  from Jorhat, Assam
                                  Jan 8, 2024
                                  Jan 11, 2024
                                  This thread was updated on Jan 11, 2024
                                  Resolved
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                                  Resolved

                                  Respected Sir/madam

                                  I would like to request you to please provide me the NOC or loan closure certificate as I have completed my loan for the loan account details given below

                                  Loan A/C : TW138INR00638212

                                  HRISHIKESH SARMAH
                                  C/O SOMNATH SHARMA
                                  HAZARI GAON PULIBOR, JORHAT
                                  P.O. RRL
                                  785006

                                  RC is enclosed
                                  Apr 5, 2025
                                  Complaint marked as Resolved 
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 11, 2024
                                  Bussan Auto Finance India [BAF] Customer Care's response
                                  Dear Customer,

                                  Greetings! Thank you for writing to us.
                                  This is in regards to your below mentioned request, We would like to inform that we have started Online HP termination for your location and also you will be informed regarding the same via SMS on your registered mobile number There is no need of NOC, you can download your RC from M-Parivahan.

                                  Thanks & Regards,
                                  Customer Care Desk
                                  Contact Number :[protected]
                                  Email :- [protected]@fexprime.com or [protected]@bafindia.com
                                  Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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                                    R
                                    Rajesh Hire
                                    from Pune Metropolitan Area, Maharashtra
                                    Jan 8, 2024
                                    Jan 9, 2024
                                    This thread was updated on Jan 9, 2024
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                                    Resolved

                                    Address: Flat No -, Sparkle avenue building , katraj , gujarwadi phata , near by chate school katraj

                                    Hello sir /mam,
                                    I am Nikita Hire my vehicle no is MH 12 ND 1861 . I have completed all of dues and cleared all my finance I want NOC please send me on urgent basis

                                    Location is pune
                                    Mar 29, 2025
                                    Complaint marked as Resolved 
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 09, 2024
                                    Bussan Auto Finance India [BAF] Customer Care's response
                                    Dear Sir/Madam,

                                    Greetings! Thank you for writing to us.

                                    This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                    Thanks & Regards,
                                    Customer Care Desk
                                    Contact Number :[protected]
                                    Email :- [protected]@fexprime.com or [protected]@bafindia.com
                                    Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
                                    any update?
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