Butterfly Gandhimathi Appliances — Butterfly pressure cooker blasted/ref No[protected]/[protected] | |||
We had ordered the pressure cooker and received the same through Flipkart yesterday. Today morning started cooking and it had blasted suddenly and damaged the gas stove and the kitchen area. We gave the first Aid to the servant immediately who cooked the food and her face and hand was burned. As per the verification from you team and we had found our loss for below: Prestige glass top stove 3 burner damaged and not working Exhaust fan damaged Kitchen sealing and wall was damaged. Need to rectify and replace or compensate the same. Moreover the housemaid also suffered with minor injuries. My daughter is 3 year old and my mother is a cancer patient. We had called the call center multiple time to rectify our issue and they promise to send the technician to repair our glass stove. Later on one Mr.Prakash called and explained the incident and asked him to replace the stove so that at least I can prepare the food for my daughter and the family. During conversation he was very rude and ignored my requirements. We had ordered the food from outside today due to non working of the gas stoves related to the pressure cooker blast. Need immediate attention for our requirements other wise I have to knock the Judicial door/Media for further action. Was this information helpful? | |||
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Butterfly Gandhimathi Appliances customer support has been notified about the posted complaint. | |||
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+91 44 4900 5100
No. 34, (2nd Floor), Rajiv Gandhi Salai, Egattur Village, Chennai, Tamil Nadu, India - 600103
joylyn on Dec 17, 2020
We had ordered the pressure cooker and received the same through Flipkart yesterday.
Today morning started cooking and it had blasted suddenly and damaged the gas stove and the kitchen area.
We gave the first Aid to the servant immediately who cooked the food and her face and hand was burned. As per the verification from you team and we had found our loss for below:
Prestige glass top stove 3 burner damaged and not working
Exhaust fan damaged
Kitchen sealing and wall was damaged.
Need to rectify and replace or compensate the same. Moreover the housemaid also suffered with minor injuries.
My daughter is 3 year old and my mother is a cancer patient. We had called the call center multiple time to rectify our issue and they promise to send the technician to repair our glass stove. Later on one Mr.Prakash called and explained the incident and asked him to replace the stove so that at least I can prepare the food for my daughter and the family. During conversation he was very rude and ignored my requirements. We had ordered the food from outside today due to non working of the gas stoves related to the pressure cooker blast. Need immediate attention for our requirements other wise I have to knock the Judicial door/Media for further action.
Dr.Sheela Kandathil
[protected]