BuyAtBrands Complaints & Reviews

Hi i have bought an /Timex JI00 Chronograph Men Watche from "Butatbrands" on november 1st,when i called them they told they will dispatch the watch by yesterday and i will get a mail,but i didnt get any mail as well as no tracking number intheir site.My order reference number is BSOYJBXJJ.I tried to call them and mailed them but am not getting any response.Please help me,they have deducted 3740rs for the product still no news about...

I bought a Fossil CH watch from www.buyitbrands.com spending INR 3,600 and INR 300 additional charges for shipment. The product delivered is a fake watch, my friend has the same watch and the product bought from the site is fake....

Hi,

I had placed my order on 7th July, 2012.
The order no. is 002706.
The description of the order is Guess watch model No: W13563L1 ladies watches - Color : White W13563L1.

Since then i haven't received any update about my order being shipped or out for delivery etc.

Though i have opted for standard Blue Dart shipping method, its already been 14 days since the time of purchase.br...

i orderd a casio limited edition watch on Buyatbrands.com on 9 may
delivery was to be in 3 weeks..at end of may they call to say the company shipment is lost so they will need more time..i persist with their promises..since then no response to my numerous mails and their phone no on website is fake (no reply or out of reach)..i am stranded without any delivery n my money stuck with the website...

Hi, I Ordered a Casio g-shock DW-6900MS-1HDR Men's Watch from BUYATBRANDS on 5th June'2012 post confirmation from company that product is in stock with them. However, after placing the order with express delivery(for Rs.300 extra and delivery in 2 days) i get message from buyatbrands team that product shipping will be delayed by 7 days more with no reason mentioned. This makes no sense charging customers of Rs 300 and express delivery...

Dear Sir,

my complaint for Buyatbrands.com regarding order #2467, I have placed order for my father's birthday gift as titan watch on[protected], I want watch on or before[protected], because on[protected] on this day My father's birth date. But still on[protected] they haven't Dispatch the goods, Now when i am calling to Mr.Vikas on Mo. [protected], It is switched off & on [protected] Mr. Lalit who told...

I had placed order nos 2158 and 2169 on 22 nd April,2012 and paid expedited shipping charges for both orders.
Once they updated shipping details which was fake.
After long delay both orders were delivered but despite promising to refund shipping charges, it is still not done.
To my surprise both the orders were received without warranty cards. I have been promised that delivery cards will be sent since last one month....

Order # 001968 vide INVOICE # IN001879 from 03/24/2012

Panasonic Travel Shaver E 6850

I regularly buy various products online. This is the first time I have had any kind of trouble. I have paid online and in full, including express shipping.

Buyatbrands.com appears most unprofessional & has very poor customer service. They do not respond to phone calls. I did receive one email from them confirming...

I have placed Order: #001523 placed on 12/13/2011 00:29:33 from buyatbrands.Now it is 27th march 2012.Almost 4 months

They did not give me cash on delivery option so i paid entire amount by credit card.They also charged Rs50 for delivery charge.

I frequently reminded them that i did not get the product.They replied after almost 2 months that they are out of stock.

They have mentioned in their...

Hi,
I ordered one Guess W75043L1 Ladies Watches - Color : White with details as follow
INVOICE # IN001549 from 02/06/2012
and it was supposed to be delivered at my place by bluedart 1st service (charging Rs 300 extra) to get it delivered between 10th February 2012 and 12th February 2012 but I have not received any watch as of now. Every time I call the customer care, they say the order would reach by tomorrow but they...

I have ordered one Guess W75043L1 Ladies Watches - Color : White with details as follow
INVOICE # IN001549 from 02/06/2012
Carrier:Bluedart 1st from all

I had selected the bluedart 1 courier delivery of buy at brands for fast delivery as company executives gave assurance to get it delivered by 10 feb 2012...On 10 feb 2012,the buyatbrands executive called me to inform that your product will be shipped on 21...

I would like to state that I had made an online purchase of FOSSIL CH2754 MEN's WATCH COLOUR: BLACK worth Rs 8996 from BUYATBRANDS on 26 nov 2011. I had paid additional Rs 200 for Express Shipping under which they claim the product to reach the customer within 5 working days (Huh...watta joke). The details are as follows: Description: Fossil CH2754 men watches - Color...

I have ordered a watch (Casio BESIDE BEM-501L-7AV BS062 Watches - Color : Brown) on 2/1/2012, After that no information from this site about the shipment I frequent follow up they said that they have shipped but they didn't shipped my item. After that I have decided to cancelled the order on 10/1/2012 till date I didn't get my money back. I had numerous number of follow up call but they said that it refunded but really it is not...

Hi,
I ordered a TITAN Purple watch with Order #001408 and it was supposed to be delivered at my place by DTDC plus between 10th November and 12th November and I have not received any watch as of now. Everytime I call the customer care, they say the order would reach by tomorrow but they do not provide any shipment no or tracking number. This is a huge amount I have paid for the watch and I want the amount refunded as I do not think...

I bought a watch o[censored]CB from buyatbrands.com which says it authentic original watch, but it was a replica and very poor quality and also got in a poor packaging.
I had to return them via courier, although there condition says they had to pick it up from home if product not upto the mark.
I was promised the refund within 7 days, its almost 20 days and still calling and waiting for the refund.
Ridiculous service and product.br...