| Address: | 600041 |
| Website: | www.buyucoin.com |
Hi, this is sooraj pv from chennai.
I want to compliant about the crytocurrency wallet - buyucoin.
User id : soo_[protected]
Mobile # : [protected]
One of the worst service ever i faced.
I started trading in buyucoin on 18th december and couple of transaction went good and after that only the real problems getting started.
1. I sold some sia coins (Cryptocurrency) but for past 2 days they haven't credit the money in my wallet. I raised a complaint ticket on their website, ticket # is #9525 but no response till now.
2. I added 4500 rs and it got failed and again i made a deposit request but no response. Ticket# #9966. No response till now.
3. Now they have totally suspended my account without any information and my amount worth 25000/- is no where. I don't know how to get back my money. Also account balance is reduced from 25000 to 19000 now, i cannot trade or sell the coins or withdraw the money from the wallet as they are suspended my account. Ticket# #10347
Please help me to solve this issue.
Buyucoin contact details:
Email id: [protected]@buyucoin.com, https://buyucoin.freshdesk.com/support
Telephone no: +91 [protected], +91 [protected].
Facebook page link: https://www.facebook.com/BuyUcoin/
Twitter page link: https://twitter.com/buyucoin
Address for communication: 44 – d, metro app sector 71, noida – 201301.
Regards,
Sooraj pv
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