Buzzmeeh — cracked screen replaced with cracked screen

Address:

B 901 Mandakini Apartment, Sector 2, Dwakra, Near Manipal Hospital, New Delhi, Delhi, 110075

Some mr sharma was sent to repair screen of my motorola one power, he applied screen and sealed it with plastic tape, there were some lining on the screen which he told me that it is because of the plastic film which is on the top on my phones screen, he asked me to remove the tape after 20mins, after 20 mins i removed the tape from one side and immediately i realized that it was not film it was actually cracked screen.

I called mr sharma again he said he is giving me a number, i should call on it and they will replace the screen as i called after 2 hrs they were able to give a clear picture that they cant change the screen as it is a physical damage, again i explained them, they agreen that its their fault but still they cant cover it under warranty, i explained them i dont want warranty, i told the technician while he was fixing the phone about the screen, but they said if i bare 50% then company will also bare 50% and they will change the screen.

I am not a fool, i am not a stuid person who compromise with the situation, i am going to take them to consumer court, if anyone want to file a complaint please let me know i will help him/her suing buzzmeeh.com

My name is ankit singh rauthan and my phone number is [protected]

Also attaching the video which i sent to buzzmeeh customer support team