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Ayous
from Siliguri, West Bengal
Dec 8, 2022
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Refund not granted on assam-meghalaya dispute

Address:Mumbai, Maharashtra
Website:www.a2zroomz.com/a2z

On 20th of November i made an booking of two night stay from 24th to 26 knowing while talking over on phone with one of your executive Name-Pawan Sharma ph-no([protected]) as according he directing me with the hotels I finalized one of your tagged hotels name (Lily Guest house) showing all my booking details and with your agency providing me all my necessary knowings
As I was asked to pay the full amount in advance as it was very hard...
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A
Ayous
from Siliguri, West Bengal
Dec 8, 2022
Jan 5, 2023
This thread was updated on Jan 5, 2023
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Refund not granted

Address:Mumbai, Maharashtra
Website:www.a2zroomz.com/a2z

On 20th of November i made an booking of two night stay from 24th to 26 knowing while talking over on phone with one of your executive Name-Pawan Sharma ph-no([protected]) as according he directing me with the hotels I finalized one of your tagged hotels name (Lily Guest house) showing all my booking details and with your agency providing me all my necessary knowings
As I was asked to pay the full amount in advance as it was very hard...
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Website:www.a2zroomz.com/a2z

I had booked two rooms at Neel Nirjane Resorts, Mandarmani, West Bengal for 11th to 12th june 2022 on 24th May 2022 through an online portal booking.com.As they were unable to validate the my credit card for payment and hence final confirmation, although they mailed me the confirmation details via email, I reached them at the mentioned WhatsApp number for the payment link.Number[protected].They told us that the room I have booked has...
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dsomnath
from Kolkata, West Bengal
May 16, 2022
This thread was updated on May 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not refunded on canceled booking

I booked in Gurung Guest House listing in booking.com on 07-Oct-20.

On 13-Oct-20, the listing tried background payment on my credit card that got declined. Then I contacted the phone number shared in the email and payment link was shared to me, and I paid Rs.6679 while being on the call with him.

On 17-Oct-20, my friend shared me a facebook link stating some invalid booking are being made through booking.com...
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