Aditya Birla Life Insurance Complaints & Reviews

I am a 69 year old naval veteran at visakhapatnam and have been diagnosed with advanced pancreatic disease that has poor prognosis. Since my life expectation has been curtailed, i am coerced to request redemption of all my investments with bsli. I need liquidity for expensive treatment at asian institute of gastro enterology hyderabad. The details of my investments are as under:
Policy no.[protected] wef 15 mar 2010
Policy no.[protected]...

Dear sir
I got a license from absli (Aditya birla life insurance company) from last month. My advisor code is bslyy2221. I have got job from one private company as of now. So kindly cancel my license irda portal and give noc. I attached i'd card and bm attached letter also kindly check it. Kindly cancel my licence within 1or 2days.
Yours faithfully
Viswapriya v...

My policy no is[protected] renewd on Jan 12th, I havent received the hard copy.
The customer care number provided is not getting connected, option is there for a call back, call back is from sales team who is neither able to provide details nor giving an option to getting connected to the concerned team.In response to my mails they provided me a complaint number and it is CAS-315449-N5L7N0 CRM:0651572/. The CAS is provided on 12th March, no solution is found so far.Again after my repeated follow ups they gave me an courier tracking details of blue dart (way bill number) [protected], I tracked this and it shows the courier was returned on 13th Feb 19. On April 5th 2019 I didnt get a response from their customer care that there is some delay, so please wait wherein tracking shows courier is returned. As I didn't get any response I sent emails to the below id's also: seniorcitizen.[protected]@adityabirlacapital.com,
carehead.[protected]@aditybirlacapital.com.Even they didn't revert to me.