Blinkit Complaints & Reviews

I ordered grocery items today and the curd was delivered in broken packaging

1. Someone logged in to my Blinkit App without password and OTP verification on 30.9.23 afternoon.

2. There were multiple purchases of Rs 17, 000 within 5 mins, these were (Ghee / Oil) delivered at Amritsar whereas I stay in Delhi.

3. Each transaction required OTP, then how can so many transactions happened without OTP verification.

4. I received email towards these transaction and immediately I have flagged it as fraudulent transactions over email within a min of the transactions, the transactions should have been blocked and reversed immediately, but it wasn't done.

4. There are no AI or Fraud detection team of Blinkit, in spite of repeated emails, Blinkit gave me a call after a week. Till date no response or reply over email.

5. Blinkit refused to provide me the login details of my app with IP address for 29.9.23 and 30.9.23 to assist cyber crime team of Delhi Police.

6. It was told to me by reliable sources that these type of fraud is happening rampant with Blinkit customers only. There seems to be someone internal or ex employee having database of their customers and attacking them discreetly. This a serious breach of Data and Privacy.

7. There are no customer care number of Blinkit. Only support email which is attended after a week, that to after multiple reminders. Very serious issue.

A 902 Tirupati Aakruti Greenz
Ahmedabad, Gujarat, 382481

[protected]@yahoo.Com

10 September 2023

Consumer Complaint Division

Re: [protected] (order no: ORD[protected]

Dear Sir/ Ma’am:
On 10 September 2023, I ordered through BlinkIt app, a Centrum Women multivitamin at home address A 902 Tirupati Aakruti Greenz, Ahmedabad order number ORD[protected] & revised order for exchanging product ORD[protected].
Unfortunately, product is low and poor quality because full of infection and germs and dusty as since she’s not even touched as it has tick layer of dust all around the bottle, it is not in proper condition to deliver to customer and the service wasn’t performed correctly, I was not serviced properly and billed me and not giving my money back, and even even product is expiring soon. Even once I already complained to them and ask they to resolve my query they just bothered to resend again same product by making my fun. It is a supplement medicine and it’s a serious crime to deliver such products to customer for threatening their life. They south mantain the certain standard of quality in food and medicine products.
To resolve the problem, I would appreciate a help from your end to resolve this issue as I paid cash so I would like to get my cash back or in my account money I don’t want any voucher which is valid for a month only. Enclosed are copies of my records concerning this purchase and also the video of the products sent by them to me.
I look forward to your reply and a resolution to my problem. I will wait until before seeking help from a consumer protection agency or other assistance. Please contact me at the above address or by phone at [protected].

Sincerely,
Suruchi

I ordered various consumable food item from Blinkit vide order No.[protected] dtd.10.07.2023. On my complaint they issued the coupon for an amount of Rs.238/- with the validity of 30 days. However while placing next order, the amount did not reflected and I had to make payment without adjusting the refund amount. I made a complaint and again this coupon started reflecting in application. But again, it disappeared and on complaining they are making lame excuses of expiry of validity.
Since the amount relates to short supply of item against fully paid order, it is the right of the consumer and can not be treated as offer/coupon with validity period.

I paid for 1 kg Rice online in Blinkit and they delivered 500 GM product on 23 July 2023. When I asked them to supply 500 GM more . They are refusing .
They took money and not giving the product .

I have purchased detox soap on 14.07.2023 at 08.00 pm . The blinkit supply damed item rotten by rat . I have lodged complain many 03. times but thet assur for backup and change but 24 hours passed they have not pickup and change damaged item . Please resolve and change my item

Hello sir my blink ID is under verification process please active my I'd I want to work because my financial situation is very bad I want to fix.
My FE id -FE2755679

We ordered the organic wheat atta, coconuts and other items via Blinkit.
They delivered the rotten and stinky coconuts, they send only 1 in place of 2 coconuts.

Later we saw the organic wheat atta which also delivered date bar product, on COMPLANT they send the date expired product again.

The store are stalked with date bar products and delivering them to costumer, they suppose to discard the date bar prodcuts.

Delivery partner at the time of delivery behave rude with me on COD payment and change i contact directly to CC they just cancelled my order and and take any serious action.

Uniball shalaku s mechanical pencil is missing in order ORD[protected], I'm trying to contact thier customer support but that's usless.

I ordered a Liril bodywash from Blinkit Kolkata (Canal Circular Road, Beleghata) and they sent me a used product. The quantity of the body wash was not full when I received the product and the bottle was also unsealed and dirty.
I had raised a complaint with Blinkit but they refused to replace the product and on top of that they put the blame on me that I had used the product.
I want a quick resolution of this issue and I want a refund.

OrderID - ORD[protected]
Date of Incident - 14/05/2023
Order Placed Time - 11:25 AM

I ordered few groceries thro blinkit app. One product(paneer) which was already expired. But the delivered that to me. Fortunately we daw the date, so we returned that. Anything can happen if we consume the product without seeing the date. The delivery person also said many customers complained about the same. I think blinkit collects all the expiry items from the manufacturers for scrap rate and sell it to customers.

I am bhawna Thakur and my address is south extension part 1 E56 upper ground as mentioned in the app and my location is also very much there I made 2 attempts to order and this app just wasted my time and useless executives have zero knowledge about things, my address is showing somewhere else which is 6 km away and your app is showing it rong that’s not my faut am a sugar patient and I water for my breakfast I order fresh and after making me wait they made me cancel the order coz of some issue in their map and app and I deleted the app I have never hated any app as much as I hate blink it I pray god it shouldn’t work for long coz they made me go thru hell at middle of my work and executive called and didn’t listen to me the only part they learnt in their training is sorry mam sorry sir useless should be banned in India as my blood pressure gone so up coz of the anger and hunger caused me by this app I would take this issue legal and I will file online complaint against this app

I have placed an order for Rs.2146/- on dated 22/03/2023 but order was not placed and amount debited from my account…. And I am following up with blinkit since 22/03/2023 but amount still not credited in my card and they was saying everytime the amount will credited in 5-7 days it’s been a month and amount still not credited in my card…..

A Blinkit delivery boy named Sachin from the Panchsheel Vihar branch (Express Store GK2) in South Delhi for order #ORD[protected] decided to walk inside my apartment uninvited. He proceeded to drop off the items which I had ordered and then started touching my personal clothes which were inside of an opened suitcase. He picked up a bra and held it for me to see while smiling. I had to scream at him at the top of my lungs to "get the ### out!" You need to fire this piece of ###. I made a complaint to Blinkit, consumer court, JustDial and I have given this branch a low score and honest review on Google. This is not enough. I would have spent thousands of dollars at this branch, but I can't bring myself to order from there again. What's next? Should we hide our children as well? What kind of rapists do you have working for you???

Have ordered 6 packets of milk today morning and tried to heat up 2 packets of milk out of 6 and it started curdling. So I have checked the expiry date and on all the packet it has a same expiry date of today's.. it was 2 days old. If the milk would have been kept in a good registration condition then it wouldn't have started curdling upon heating. I have asked numerous time to replace it and that automated bots keep avoiding the problem by offering refund of 34 rs which I do not want. I asked them to replace it but then I kept getting same answers again and again.

I ordered a boat Bluetooth earphone on 12/4 have/2023. It was a prepaid order and the amount was 1360. The delivery location was Fortis Mulund hospital. As the outer brown blinkit package was sealed I have not checked the package infront of delivery person. Once I opened the packet the inner package of boat headset seal was open and the headset was missing from that. Even though I talked to the the customer care executive multiple times on the same day, they haven't provided any solution. I lost the money and did not got the product. I would like to have a solution for the issue

Plz start my hold id i m only single person in my house who earn money I'm the only person who manage our family if I m not doing work my family not getting food plz start my id my DE id is FE2140477 PLZ HELP ME urgently I need a work plz restart my id so i do work..😔😔😔

I had placed an order for 6 bottles of patanjali mustard oil. Didnt receive any, have been asking for refund for some 10 days now, they keep on transferring the chats ..the idea is to take long time so that the customer forgets or gives up trying again n agian for refund.

I ordered lactogen 2 on 3rd feb and they sent me expired product... Immediately they replaced and sent me an expired product again by thid time i was not here and my wife unknowingly gavr this expired milk to my one year old daughter.. Later she vomitted twice that day.
No. Idea what medical complicationd she will have later..
Blinkit has not refunded my money yet for the expired product though they were again offering the replacement which i denied

Blinkit company is a fraudster and they do scams with their regular customer.Recently i have ordered grocery from Blinkit app on 3rd Jan 2023 of ₹1594 and made the payment through UPI to delivery executive agent and payment got stuck because of some technical issue and at that moment Blinkit cancelled my order and delivery executive took all the items back with him. On 5th Jan 2023 payment got cleared successfully & credited to delivery executive agent account. Then i have mailed and requested Blinkit to refund my payment into my original source account but Blinkit denied and started making excuses. Now its been more than 15 days. I feel, I got cheated by Blinkit.

Today I ordered 4 items, when the delivery agent reached at my location, he didn't call me after a while i called him, he behaved rudely then he talked bad words about my house nd it's location then i argued i put off my phone call, then he called me again nd used slang languages even i lost temper i said his ###. Then he after some time came at my paternal house(The location) with a 10 people group they attempted to attack me but I was not there they insulted humiliated my parents nd used slang languages about me in front of them. What a terrifying experience.

Dear Blinkit Team,

As mentioned on blinkit cheese slices was 12 with 20% extra so i ordered but i had received only 10 slices. This is very unprofessional as i had share the picture also with customer care but they are saying its a correct item. I think blink it customer care are blind to see the difference between what prder i have placed and what i have received in actual.

very unprofessional and falsified. Later on, they changed the picture on their app made my complaint false. Their new picture says as per availability 12 slices or 10 slices

i will never order from blink it. its a good bye.

Best regards
Dhananjay sharma
[protected]

My id fe1305171 my id disabled due to costumer escalation i am not worng any stage plz enable my id

Blinkit is a fraudulent company designed to cheat consumers and harass them if they raise an issue. This has happened in the past too. They deliver expired food items with fungus and mold on it. Today I placed an order and called them up as soon as the order was placed, asking them to make sure that the packets were fresh and not expired. They have once again delivered expired food items and are not issuing refund. There is a problem with each and every order. Their customer service is the absolute worst. They have blocked my refund option and are not even available! They cite their own company policies for not resolving their complaint as if it were superior than the laws of India! I would like to request everyone to stop making -payments and only choose Cash on Delivery.

Blinkit is a fraudulent company designed to cheat consumers and harass them if they raise an issue. This has happened in the past too. They deliver expired food items with fungus and mold on it. Today I placed an order and called them up as soon as the order was placed, asking them to make sure that the packets were fresh and not expired. They have once again delivered expired food items and are not issuing refund. There is a problem with each and every order. Their customer service is the absolute worst. They have blocked my refund option and are not even available! They cite their own company policies for not resolving their complaint as if it were superior than the laws of India! I would like to request everyone to stop making pre-payments and only choose Cash on Delivery.

Dear Sir

Received Expiry Food Product

Blinkit has been my go to forum for all things edible however my latest expierence both with the service and the customer supoort has left me appalled. Not only did they share bread product with mold on it they also erased the expiry date from the products. It was only upon half consuming the product did i notice the green molds all over the bread.

For a company selling 99% edibles this is a huge health hazard. Seriously risking the health of families with elderly and patients.

When i complained and asked them to get back to it, their reply was a standard ' We will try to provide better service next time' This is highly unacceptable for a service. After informing them i had already discarded the moldly product they told me they cant replace it anymore nor generate a refund.
Highly disappointed

I ordered i set of karwachauth thali and they deliver me damaged item .and when I complaint them about it they give me a resolution of providing refund but after some days they block my account and didnt refund me my amount

They have send rotten walnut all gone rancid too bad to eat. Completely rotten and molded can make sick if eaten.. and not even returning my money