Blinkit Complaints & Reviews

I had ordered for ghee on 15th which when i checked was fake, it was dalda instead of ghee...when i complained they told me to wait for 24hrs for a replacement product...it has been a week now and the product is not in stock for blinkit to send me a replacement. I logged a case yesterday asking them for a refund as its been a week now...they again asked me to wait for 24hrs...i again called them today, they said they cant give a refund unless...

Hi,

I had ordered the idli dosa batter by iD from blinkit and its from Amanora es30 and its expiry date is 8th September and a product which can be consume in many days and blinkit are sending me 1 day expiry. I demanded full refund or exchange.
Order id :- ORD[protected]

this is my 3rd experience with them. I have ordered almost 6 times from there.
1) I ordered first time and out which cucumber...

I've been using blinkit past 4 yrs consistently
And this is second time happening to me in last 3 months since grofers has changed to blinkit that I've been charged more than mrp...
Price for corn charged was rs 89 while the mrp was 80 ...
This is seriously unacceptable.. it isn't matter of just 9rs for one single Individual but Every one is being charged more thn mrp .. its just i had noticed it ...that too twice......

I tried to place an order on Blinkit on 10 august 2022 at 11.01 AM for . The money was deducted from my Simpl account but the order was not successful. The amount was Rs.803/- I tried to contact Blinkit through chat, email, and phone but either way I could not get in touch with them, or even if I did, there was no response from the company. I have not got back my money also. I am sorry to say but this is a clear case of cheating. I have lost...

Hi Sir,

My name is Mohammed Nadimullah. I am a delivery partner at blinkit. My id is LG102606 hyderabad. My id has created by placement agent of jarikart organisation agent mani. I am working as delivery partner from last month Madhapur hyderabad branch. Everytime my weekly salary is delaying in crediting to my account. Last week salary still not credited, which need to be credited on 11 August 2022 Thursday. Everytime having...

I used to be a excutive in Blinkit, hired through startech, on 28th july I was informed I was being kicked out without any official mail or relieving letter, they have not given me my salary of july, i worked till 28 i should receive my salary! They even marked me as absent on 1st and 3rd july even tho I was present! All of them are ignoring me, not fixing my attendance or giving salary. Everyone received their salary on 6th August today...

I placed order today 4 july 2022 in Blinkit through Blinkit app. Money was deducted but Blinkit shows no order placed. I havent received items yet neither got any refund. tried reaching at customer care number but its always busy. Sent emails also but no update....

I received the damaged milk bottle from blinkit and I immediately informed the customer care team about the damaged product, the customer care executive "Omkar" refused to return the product and talk with rudely to me....

Ordo[protected]Have raised serious issues against this order regarding missing items and unhygienic improper way of delivery . Pathetic response by customer support. Heard good review of blinkit but now regretting ordering. Plz issue my refund for this order.
Fraudulent company with insensitive crooks as customer support....

I paid ₹1715 on 13/07/2025 via Shadowfax Partner app for the Blinkit Rider Kit. My ID was successfully created. But when I visited the assigned store (Super Store Kota Borkheda ES19), the manager refused to provide the kit, saying there is no vacancy.

I do NOT want a refund. I am ready to work and request you to assign me to a nearby store with a vacancy.

Kindly look into this matter urgently and resolve my issue.

In blinkit,
 I purchased prestige electric induction stove for use of boiling water, so induction stove should be fit into Indian home switch plugin.
If I am unable to use it then what is use of purchasing it. 
I didn't purchase it for showcase.
Please provide refund.
If you don't provide solution or refund  Next time I never going to purchase from your app again and I don't recommend it for others
Issue:
I bought the Prestige Electric induction stove. Butunable to insert the stove plug in the switch. Please help me with the solution. or replace it with suitable plug in switch. even I bought extra plug but no use. please provide solution for this ir return my money or give me electric induction stove  plug which can be inserted in switch
I am having fever, cold and thought to order electric induction stove boil hot water.

I ordered an MX3 mouse from Blinkit, but they delivered an iClever mouse in a Logitech box. The box was open, and the mouse is not worth ₹1000. Now they are saying they are "checking" and it will take 24 hours. This is fraud.

My name is Amrito Kumar Das,
Mob no.[protected].
I'm disappointed with Blinkit's recent customer service experience.
On 14th March 2025, I ordered two times Haringhata mutton curry cut valued at rs.1054X2=2108, order id is *ORD[protected]* & *ORD[protected]*. My order was cancelled by the Blinkit company both times.
After they canceled my order, they refunded the amount as a 30-day promo code. This is unacceptable.They have processed the refund via Coupon where as I don't have any information about it, they have to ask me before proceeding with the refund via Coupon, they should take consent from me but without doing anything they just transferred via Coupon, and now they are telling if I don't utilise that coupon it will expire in one month which is very bad. I just want to refund my money through the original source of payment.
I kindly request the Consumer Forum’s intervention in this matter to ensure a fair resolution. I urge you to facilitate the refund of my money to my original source of payment without any further delay.

Thank you for your time and consideration.

I am reaching out to you here with regards to a discrepancy I had with my order number #ORD[protected] placed with Blinkit app on the 2nd of Jan 2025. The list had a "Whole Farm Premium Choti Elachi/ Green Cardamom Whole " pack of 2 X 50 grams included in it for rupees 462 which I was charged for, but I was delivered only a single packet of 50 gms. What's more annoying is the fact that while I tried to get in touch with the customer service through the app, I was told about a "surge in queries" which is why I couldn't be connected to any one. Instead, I was asked to drop an email.

Upon dropping an email to [protected]@blinkit.com, I was initially apprised that the item is not eligible for a refund and that I need to get in touch with them the following day (3rd of Jan 2025) requesting for a re-delivery. Following the instructions, I dropped an email to [protected]@blinkit.com on the 3rd of Jan, and I was again suggested the same course of action, which is to get in touch with them the next day, 4th of Jan in this occasion, requesting for a redelivery since the item is out of scope.

Now, my question here is, when it is clearly a fault on part of Blinkit so as not to deliver an item despite of deducting the payment, shouldn't it be their responsibility to ensure that the item gets delivered in a hassle free way upon informing them about the same from my end? Why is it that I have to take up this harassment of dropping an email every day to check whether the item is in stock and whether they would have the mercy on me to get it delivered? What sort of a customer service on Earth can suggest this ridiculous course of action? Further, if the item is not in stock, why cant a refund be issued simply other than keeping on requesting the customer to get in touch every alternate 24 hours? Do you realize at all that these items can be essential for someone which is why we ordered this??

On 11 Dec 2025, I had ordered 1 kg onion, but I received only 500 g. After talking to the company person, it was agreed that they will send 1 kg as a replacement, and I have to return the 500g to the delivery person.

But I once again received 500g instead of 1 kg. The delivery boy took back the first packet of 500 g, as he had instructions to take back the first packet. I finally got only 500 g, though payment was made for 1 kg.

I could not contact the company through chat, as I get the message that the replacement has already been given, and there is no way I can reopen the case. This is nothing but blatant cheating.

I need reimbursement of the excess amount paid.

I have ordered an Apple charging cable (ambrane) product got delivered in time.
When I use that cable to charge my Apple mobile, it was not charging. It charges for a second and automatically goes off.

I have complaint with Blinkit through their email address

They have asked me to share detailed video to understand the concern

I have shared the detailed video with them along with my existing cable, which is in working condition

After sharing the details Blinkit Denis to resolve the concern.

As a customer, I have paid money to get a good product.

I felt cheated by Blinkit and felt ashamed when they are arrogant to resolve the concern

Their response is really painful

Thank God, I have not spent much amount with Blinkit.

I look for justice on this case

I had ordered melatonin from the blinkit app after having searched for the same . I ordered the fourth suggestion from the top wellbeing nutrition which was in the strip form. To my horror it was a strip to soothe throat which was being promoted under the melatonin search blatantly misleading the customer

Blinkit in Narayanapura has delivered outdated products

Hi, I placed an order from blinkit today while placing the order the amount debited from my bank account but order was not even placed.How is it possible?Kindly refund my money back as soon as possible. Amount is 510/-

We ordered 2kg pomegranate and they sent only 900 grams. The executive lied over the phone that we order 2kg. He argued that we orders 1kg ans that was only 900gms. They are trying to cheat people. If we did not check they wound have made huge money. This has happened earlier also. Definitely this is a fraud and not a mistake. Please take action on them.

Name:- Ajit Rajaram Bhambid
Id:-FE3721601
dear blinkit team i request you please active my id beacause very problems my family please active my id verification problems

Sir 27 feb 2024 ko blinkit Punjabi bagh delhi warehouse me ridero ne strike krdi me strike me nhi tha mujhe ldko order nhi lene de rahe the kripya meri id chalu kr dijiye my id FE2577249 sachin mo [protected]

Hello, I ordered dates from blinkit to a relatives place upon checking they informed it's seal was broken so they immediately asked agent to take it back so they disposed it but he said he marked it as delivered so I raised complaint regarding the same but they are not helping regarding the issue. Kindly help . Order id ORD[protected]

I ordered a c-type charger from this platform and received a defective charger thrice and then when I asked for refund they said they won’t give me refund but instead they would provide me a coupon for the same but didn’t get any refund till now

Dear Sir/Madam, I am writing to bring to your attention a matter of great concern regarding the recent purchase of toys from Blinkit with the following order details:
Toyshile Cars Push & Go Playset Toy-Order ID: ORD[protected]/Dated 25-01.2024
Aeroplan Order ID: ORD[protected]//Dated 25-01.2024
These toys were purchased as birthday gifts for my 3-year-old nephew and were delivered to Hotel Country Inn Ghaziabad. Unfortunately, during the birthday celebration, it was discovered that both toys were defective, causing significant embarrassment and a loss of respect among my relatives.
My primary concern is understanding how defective products were allowed to be sold by Blinkit, especially for items meant for children. The inconvenience caused has not only affected the joy of the celebration but has also resulted in reputational damage.
I reside in Dwarka, West Delhi, [PIN Code: 110078], and the gifts were transported to Flat No-F/40 Vijay Laxmi Apartments - I.P Extension, Patparganj, East Delhi, where my nephew resides [PIN Code: 110092]. I have already contacted Blinkit and expressed my willingness to coordinate with my brother or his wife for the collection of the defective toys if their team is willing to pick them up for replacement.
Alternatively, I have requested Blinkit to consider processing a refund for the defective items, taking into account the inconvenience and loss of respect incurred. While I am aware that their policy may typically allow for replacements only, I believe the circumstances in this case warrant special consideration.
I kindly request your intervention in this matter to ensure a fair resolution. The defective toys have not only caused financial loss but also emotional distress, especially for a child's special occasion.
I have attached the necessary order details and communication with Blinkit for your reference.
Thank you for your prompt attention to this matter. I look forward to a resolution that will restore our faith in consumer rights and fair business practices.
Yours sincerely, Ambika Sharma-[protected]

Date of the incident: 25th November 2023
Client number: [protected]
Full Description of the incident:
Order no: ORD[protected]
I ordered 8 Ferrero Rocher Moments Chocolates Pack worth Rs. 1597.
They given damaged items and i ask for returning 5. Then when the return came for 5, again 4 of those were damaged and i informed them of the damaged items and i earnestly requested them to not send any replacement. So finally i kept only 4 items of requested 8.

They messaged me saying please reorder in the evening and i completely missed due to an event and finally i missed for next few weeks.

I got remembered about it on 17th December and i mailed them stating that i have not received the full order, so why dont they send me that or refund.

As per their policy they said they cannot refund or re-deliver the items as the 72 hours of window is closed. I mailed them that they have kept my money as they didnt deliver the 4 remaining items and hence they should either refund, replace or deliver the items. They havent agreed and they closed my case without any help.

Dear Sir/Madam of the consumer Forum, I hope that you understood the problem. Problem may be simple and not much of amount but that doesnt give liberty to Blinkit to keep my money fraudulently. In their books they have not given me complete delivery so they should deliver the items requested and it shouldnt matter if i come after 10 days or 15 days. If i have not received my delivery they should deliver whatever way possible.

Thanks for listening to me

I had ordered snackible products in that one of the item is spoiled had fungus on it I want a refund for it u sending the spoiled items and expect that to eat I have wasted money on it I just need the refund as soon as possible

I ordered grocery items today and the curd was delivered in broken packaging

1. Someone logged in to my Blinkit App without password and OTP verification on 30.9.23 afternoon.

2. There were multiple purchases of Rs 17, 000 within 5 mins, these were (Ghee / Oil) delivered at Amritsar whereas I stay in Delhi.

3. Each transaction required OTP, then how can so many transactions happened without OTP verification.

4. I received email towards these transaction and immediately I have flagged it as fraudulent transactions over email within a min of the transactions, the transactions should have been blocked and reversed immediately, but it wasn't done.

4. There are no AI or Fraud detection team of Blinkit, in spite of repeated emails, Blinkit gave me a call after a week. Till date no response or reply over email.

5. Blinkit refused to provide me the login details of my app with IP address for 29.9.23 and 30.9.23 to assist cyber crime team of Delhi Police.

6. It was told to me by reliable sources that these type of fraud is happening rampant with Blinkit customers only. There seems to be someone internal or ex employee having database of their customers and attacking them discreetly. This a serious breach of Data and Privacy.

7. There are no customer care number of Blinkit. Only support email which is attended after a week, that to after multiple reminders. Very serious issue.

A 902 Tirupati Aakruti Greenz
Ahmedabad, Gujarat, 382481

[protected]@yahoo.Com

10 September 2023

Consumer Complaint Division

Re: [protected] (order no: ORD[protected]

Dear Sir/ Ma’am:
On 10 September 2023, I ordered through BlinkIt app, a Centrum Women multivitamin at home address A 902 Tirupati Aakruti Greenz, Ahmedabad order number ORD[protected] & revised order for exchanging product ORD[protected].
Unfortunately, product is low and poor quality because full of infection and germs and dusty as since she’s not even touched as it has tick layer of dust all around the bottle, it is not in proper condition to deliver to customer and the service wasn’t performed correctly, I was not serviced properly and billed me and not giving my money back, and even even product is expiring soon. Even once I already complained to them and ask they to resolve my query they just bothered to resend again same product by making my fun. It is a supplement medicine and it’s a serious crime to deliver such products to customer for threatening their life. They south mantain the certain standard of quality in food and medicine products.
To resolve the problem, I would appreciate a help from your end to resolve this issue as I paid cash so I would like to get my cash back or in my account money I don’t want any voucher which is valid for a month only. Enclosed are copies of my records concerning this purchase and also the video of the products sent by them to me.
I look forward to your reply and a resolution to my problem. I will wait until before seeking help from a consumer protection agency or other assistance. Please contact me at the above address or by phone at [protected].

Sincerely,
Suruchi