Crown Tech Auto Water Level Controller Complaints & Reviews

I have been perusing the company for last 7 days to send technician to visit my home C-2/41, 2nd floor, Safdurjung Development Area, Delhi for repairing the device but they call me again and again to send technician but don’t send in actual. I have taken holistic AMC and during time of taking AMC they promise a lot and once you take that then they forget you. The company is a big fraud and I advise everyone not to take the product or their AMC

Pl. Reply soon.

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From: "prem kumar"
Date: september 13, 2017 at 4:54 pm
To: [protected]@gmail.com
Subject: refund money

Dear sir,

I had got constructed my home b-1/25 malviya nagar, new delhi — 110017, through bilder which was completed in 2011. Bilder had put water level indicator with alarm made of crown tech. That indidicator wotked less than one year. No worrenty was given to me by bilder or crown tech.in 2012 crown tech sold me automatic water indicator for rs.7000.00 cash (Without receipt) which also worked less than one year, no worrenty was given to me for that indicator too. It never worked less than one year. Then 2013 company in question put a new one by charged me rs. 7000.00 cash (Without receipt). Now on 23 aug.2017the same company charge me rs.6500.00 for a new indicator. But this time i asked for the bill (Copy enclosed). This new one is also defective.

Any one in this world read the above para and ask him/her it it januan, is it not making me fool and also turching me. One can see that crown teck meterial is so much cheep that rs. 7000.00 instrument averagely working only less than 1-1/2 year only.

I am tired of this instrument that i am requesting crown tech for the refund of rs.6500.00 (Rupees six thousand and five hundred only). Company had refused to refund for the 4th faulty indicator. Please do not call me on phone and request for the cheque/cash for the above amount mentioned above. Also return my instrument in the same condition as taken from my home by mr. Verinder ji.

Prem kumar marwah
B-1/25 malviya nagar
New delhi-110017

Crown tech has refused to honour their warranty by not providing service as promised. it has been seven days since the problem first arose and despite many phone calls to ask for a technician to fix it, the automatic water level controller is still malfunctioning.
We have already paid for a tanker to provide water and at this rate will need to get another tanker!
We called this morning at 10 am and were assured that the technician would arrive by 4 p.m.and then at 4:30 and then at 5:30 and then at 6 and then the consumer complaint person Priya put me on hold and then disconnected the phone!
I submit that this company is perpetuating fraud by selling extended warranties but not providing the service.
Please investigate this complaint.