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Marshalls Wallpapers Complaints & Reviews

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Last updated Jun 2, 2024
Complaints 36
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Marshalls Wallpapers reviews & complaints(36)

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I have always bought wall papers from Marshalls (Borivali West) centre. The wall papers have peeled off. Though it is outside the warranty, had requested that their repair person can come and I will pay them the charges. Despite being a loyal customer and repeated calls no response at all. I am very disappointed that such a so called named company has such bad service parameters.

Further as I was supposed to travel Outside...
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I decided to go to Marshalls for wall coverings as they have been in the market for long. I called their showroom and asked for a home visit consultation. After following up for over a month, someone named Samir came and took measurements in 2min without any proper discussion and advise and left. I had taken pvc wall covering catalogue pic at their showroom and showed him my selection and asked for the same to be put.
Wallpaper he...
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E
E N
Nov 6, 2023
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Faulty Wall paper

We paid more than 20K for wall paper but after it was done, we can see the joints so visible that it looks very ugly...
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Dhanesh Sankhe
Oct 14, 2023
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Service support is pathetic..

It was agreed at the time of placing order that Marshalls borivali west branch (Avtar and Team) to deliver the wallpepar on Saturday 14th Oct and when called they are casual by saying that it was not ready and can't possible them to deliver ..Also this information they where having with them but Marshalls team did not bother to inform customer despite of all where aware about that customer is hvg Navaratri celebration at home and customer...
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Dr. Neha Verma
May 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hand bag

Dear Sir
I am from India and I have purchase handbag from USA but when i open it i was shocked to see the leather of the bag was in very worse condition. i purchased it of $22.99. I request you to please replace my bag. The photos of the bag is attached herewith.
Regards
Dr. Neha Verma
[protected]@gmail.com
27 Ashok Vihar, Street no. 2, Sodal Road, Jalandhar 144004...
+5 photos
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Deepti_111083
from Mumbai, Maharashtra
Apr 25, 2023
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Damaged wallpaper installed

Damaged wallpaper installed and caused further damage during installation...
+1 photos
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Deepti_111083
from Mumbai, Maharashtra
Apr 25, 2023
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Damaged wallpaper installed forcefully harassment and no refund

Address:Powai

Despite attempts …They were not able to deliver a wallpaper that was not damaged . They forced us to accept the one available and further damaged it during installation leaving black marks due to glue. When questioned them they said it will go away in 3 days or we else we should try to clean on our own. After 3 days, obviously the glue marks remained and I called them requesting to clean it as they are experts and I didn’t want to touch...
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Chhaya Pereira
Nov 28, 2022
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Pathetic after service

Address:powai

A wallpaper was selected from Marshall wallpaper and they came with the catalogue and i selected the best quality one whcih is around 3500 per pcs. The chosen wall paper was applied, but, began to peel off in many places and corners. Upon informing the company they re-applied the paper in places where there was peeling. Strangely, there was re-peeling of the paper nd this time the company claimed they will affix the paper with stronger glue...
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Address:B/208 A.H.Potias apt mumbai central mumbai 8

Fixing of wallpaper in a pathetic condition
Lines can be seen highly seen between wallpapers very badly joint.. very untidy work.. waste of money.. after numerous complaints, just once a person visited and after that no response from there team..
Never ever buying from them.. pasting also coming out... it happened within 2 months of installation.....
+1 photos
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Chhaya Pereira
Apr 16, 2022
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Very shoddy job

Address:Sangeet Lok Darshan, Flat 301/302

I had put wallpaper almost 4 months back. It's is coming out from all side. I called the guy to rectify it and again it is peeling out.. such a shoddy job after paying 3500 for per sheet.....
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Www.lilacnights.com/post/marshalls
They constantly gaslight you, this place is a SCAM. They sell Indian wallpapers claiming they are “Belgium” only their own in-house Indian papers have Generic names and series like Admiral & Inspire séries 1-6. Secondly I have wallpapers from NGC (made in USA) and none of them developed pink stains, these people won’t deliver any wallpaper to you and waste time so that 2 months would lapse...
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Sarita Rajak
Jul 19, 2021
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Window blinds couldn't fix it even after a year

Address:Laxmi industrial Estate ,Andheri ,West

The worst service, please do not visit this place.I had placed an order for window blinds .They took the order after we select the colour of the blind, then when I follow up with them they say, colour is not available select another colour. I then selected another colour . It was delivered after 3 months, when they fixed, it was not working. They take it back. Then no follow up for 4 months, so approached them requesting what happened .Marshalls...
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Tandra Chakraborty
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Peeling wallpaper

Address:Chembur

Need urgent attention to peeling wallpaper...
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Address:Andheri West

Had paid an advance to Marshalls, Andheri West for an installation. The balance amount they said they would refund fully after a year. This was in April 2019 when we had paid Rs.60, 000/-.
April 2020- they started giving us excuses like the accounting staff and officewas not working because of Covid. Even after continoous emails and phone calls and promoses to start paying back in installments, they are yet to return our money back,...
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Zaheer malim
from Mumbai, Maharashtra
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100% Advance taken and no material given

Address:Opp:Svenska Hotels, Laxmi Vijay, New Link Rd, Building, Laxmi Industrial Estate, Suresh Nagar, Andheri West, Mumbai, Maharashtra 400053

I was informed by Marshalls Wallpaper Andheri Store (+[protected] to pay 100% advance of Rs. 5, 928/- for fixing of wallpaper in my house. Before I made the 100% advance payment, I had asked then to confirm the availability of the same so as to not have issues later on.

After been given the assurance that the material is available, I made the payment of Rs. 5, 928/- through IMPS on Friday, Feb 19, 2020. I was then told...
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Last month we had put wallpaper on our wardrobe through Marshall's but within a week it started peeling off. After lodging a complaint and several follow-ups a technician came and fixed it, but again within a week it started peeling off badly at multiple places. I have now lost faith in your product and service completely and therefore want a refund immediately....
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Paritosh Sahoo
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Wallpaper Peeling off

Address:Mahatab Road Cuttack,odisha-753012

Wallpapers were peeled off from every room from joints ....
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sdedhia1
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Unethical behavior

Had deposited money in Marshalls Worli curtain store under VAO scheme which is fully refundable according to their own policies if not used. When we asked for refund, we were given only half of the money back. We found that Vile Parle Marshalls wall covering department mishandled the refund and unethically used the above money as refund for "not as expected" product. This violates their own internal policy of transferring funds between departments....
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Julie Dutta
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Wallpaper coming out from the wall

Address:Ambarish Dutta, flat no. 402, bldg. No. 2, neelkanth residency, sector 46A, nerul(west), Seawoods, navi mumbai, pin- 400706

Hello, i have installed wallpaper at my hone last year (Nov 2019). Now from one of my wall in bedroom the paper is coming out very badly and it's looking very bad. I request you to please send someone at my place to fix it properly without any delay....
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Sugam Chitre
from Mumbai, Maharashtra
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cheap quality of product and poor installation

Address:Thane, Maharashtra

Post installation, wall paper started coming out from most of the walls and post complaint, the problem was not resolved inspite of regular followup with customer service. The company does not care for customer complaints. I would recommend not to use marshall wall paper products as this is cheater company supply indian wall paper products under imported label. This company should be banned for cheating....
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