Claimed

Marshalls Wallpapers Complaints & Reviews

1.2
Last updated May 20, 2023
Complaints 32
Resolved
7
Unresolved
25
Quick Links
Statistics
Share
Contacts

File a complaint to Marshalls Wallpapers

Having problems with Marshalls Wallpapers?

File a complaint and get it resolved by Marshalls Wallpapers customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Marshalls Wallpapers
Customer Service Contacts

Marshalls Wallpapers Phone Numbers

Phone
+91 22 4070 2222
24
8

Marshalls Wallpapers Website

Marshalls Wallpapers Head Office Address

Marshalls House, Dr E Moses Marg, Upper Worli, Worli
Mumbai
Mumbai City District
Maharashtra
India
400018

Marshalls Wallpapers reviews & complaints(32)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dr. Neha Verma
May 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dear Sir
I am from India and I have purchase handbag from USA but when i open it i was shocked to see the leather of the bag was in very worse condition. i purchased it of $22.99. I request you to please replace my bag. The photos of the bag is attached herewith.
Regards
Dr. Neha Verma
[protected]@gmail.com
27 Ashok Vihar, Street no. 2, Sodal Road, Jalandhar 144004
+5 photos
May 20, 2023
Complaint marked as Resolved 
Marshalls Wallpapers customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Deepti_111083
    from Mumbai, Maharashtra
    Apr 25, 2023
    Report
    Copy

    Damaged wallpaper installed and caused further damage during installation
    +1 photos
    Marshalls Wallpapers customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Deepti_111083
      from Mumbai, Maharashtra
      Apr 25, 2023
      Report
      Copy

      Address:Powai

      Despite attempts …They were not able to deliver a wallpaper that was not damaged . They forced us to accept the one available and further damaged it during installation leaving black marks due to glue. When questioned them they said it will go away in 3 days or we else we should try to clean on our own. After 3 days, obviously the glue marks remained and I called them requesting to clean it as they are experts and I didn’t want to touch it. They sent a person who tried cleaning the glue which ended up discolouring the wallpaper and now left white marks . They are not ready to answer our calls and after keeping us on hold for many days stating they are discussing the matter with director for refund now they are saying there is no mistake and they will not refund.
      +1 photos
      Marshalls Wallpapers customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        Chhaya Pereira
        Nov 28, 2022
        Report
        Copy

        Address:powai

        A wallpaper was selected from Marshall wallpaper and they came with the catalogue and i selected the best quality one whcih is around 3500 per pcs. The chosen wall paper was applied, but, began to peel off in many places and corners. Upon informing the company they re-applied the paper in places where there was peeling. Strangely, there was re-peeling of the paper nd this time the company claimed they will affix the paper with stronger glue having greater strength. Wallpaper was largely stable but, began mildly peeling in some parts. Treating this as normal the issue was ignored. In the last few weeks another problem - within less than a year of application - has cropped up. its almost a ayear and person has already came twice to fix the wall paper.. i want it to be removed and fix it again
        Marshalls Wallpapers customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          I
          Imran batliwala
          Aug 12, 2022
          Report
          Copy

          Address:B/208 A.H.Potias apt mumbai central mumbai 8

          Fixing of wallpaper in a pathetic condition
          Lines can be seen highly seen between wallpapers very badly joint.. very untidy work.. waste of money.. after numerous complaints, just once a person visited and after that no response from there team..
          Never ever buying from them.. pasting also coming out... it happened within 2 months of installation..
          +1 photos
          Marshalls Wallpapers customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            Chhaya Pereira
            Apr 16, 2022
            Report
            Copy

            Address:Sangeet Lok Darshan, Flat 301/302

            I had put wallpaper almost 4 months back. It's is coming out from all side. I called the guy to rectify it and again it is peeling out.. such a shoddy job after paying 3500 for per sheet..
            Marshalls Wallpapers customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              Www.lilacnights.com/post/marshalls
              They constantly gaslight you, this place is a SCAM. They sell Indian wallpapers claiming they are “Belgium” only their own in-house Indian papers have Generic names and series like Admiral & Inspire séries 1-6. Secondly I have wallpapers from NGC (made in USA) and none of them developed pink stains, these people won’t deliver any wallpaper to you and waste time so that 2 months would lapse...
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              S
              Sarita Rajak
              Jul 19, 2021
              Report
              Copy

              Window blinds couldn't fix it even after a year

              Address:Laxmi industrial Estate ,Andheri ,West

              The worst service, please do not visit this place.I had placed an order for window blinds .They took the order after we select the colour of the blind, then when I follow up with them they say, colour is not available select another colour. I then selected another colour . It was delivered after 3 months, when they fixed, it was not working. They take it back. Then no follow up for 4 months, so approached them requesting what happened .Marshalls...
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              T
              Tandra Chakraborty
              May 20, 2021
              May 20, 2021
              This thread was updated on May 20, 2021
              Report
              Copy

              Address:Chembur

              Need urgent attention to peeling wallpaper
              Marshalls Wallpapers customer support has been notified about the posted complaint.
              Kindly respond asap
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                kabashok49
                Apr 10, 2021
                Report
                Copy

                Address:Andheri West

                Had paid an advance to Marshalls, Andheri West for an installation. The balance amount they said they would refund fully after a year. This was in April 2019 when we had paid Rs.60, 000/-.
                April 2020- they started giving us excuses like the accounting staff and officewas not working because of Covid. Even after continoous emails and phone calls and promoses to start paying back in installments, they are yet to return our money back, It's not a small sum for the middle class and its already been 2 years!
                Marshalls Wallpapers customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Z
                  Zaheer malim
                  from Mumbai, Maharashtra
                  Feb 22, 2021
                  Report
                  Copy

                  100% Advance taken and no material given

                  Address:Opp:Svenska Hotels, Laxmi Vijay, New Link Rd, Building, Laxmi Industrial Estate, Suresh Nagar, Andheri West, Mumbai, Maharashtra 400053

                  I was informed by Marshalls Wallpaper Andheri Store (+[protected] to pay 100% advance of Rs. 5, 928/- for fixing of wallpaper in my house. Before I made the 100% advance payment, I had asked then to confirm the availability of the same so as to not have issues later on.

                  After been given the assurance that the material is available, I made the payment of Rs. 5, 928/- through IMPS on Friday, Feb 19, 2020. I was then told...
                  +1 photos
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy
                  B
                  BNair2901
                  Dec 5, 2020
                  Report
                  Copy

                  Last month we had put wallpaper on our wardrobe through Marshall's but within a week it started peeling off. After lodging a complaint and several follow-ups a technician came and fixed it, but again within a week it started peeling off badly at multiple places. I have now lost faith in your product and service completely and therefore want a refund immediately.
                  +2 photos
                  Marshalls Wallpapers customer support has been notified about the posted complaint.
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Paritosh Sahoo
                    Oct 29, 2020
                    Oct 29, 2020
                    This thread was updated on Oct 29, 2020
                    Report
                    Copy

                    Address:Mahatab Road Cuttack,odisha-753012

                    Wallpapers were peeled off from every room from joints .
                    +1 photos
                    Marshalls Wallpapers customer support has been notified about the posted complaint.
                    Oct 29, 2020
                    Updated by Paritosh Sahoo
                    Kindly repair it asap
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sdedhia1
                      Oct 14, 2020
                      Report
                      Copy

                      Had deposited money in Marshalls Worli curtain store under VAO scheme which is fully refundable according to their own policies if not used. When we asked for refund, we were given only half of the money back. We found that Vile Parle Marshalls wall covering department mishandled the refund and unethically used the above money as refund for "not as expected" product. This violates their own internal policy of transferring funds between departments. Now calls and emails to employees and management going unanswered - cannot believe that a company like Marshalls would stoop so low for such a small amount and are unable to sort out this when all evidence is given that the issue is from Marshalls end.
                      Very unethical behavior done by Marshalls employees in not refunding our money.
                      Marshalls Wallpapers customer support has been notified about the posted complaint.
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        Julie Dutta
                        Report
                        Copy

                        Address:Ambarish Dutta, flat no. 402, bldg. No. 2, neelkanth residency, sector 46A, nerul(west), Seawoods, navi mumbai, pin- 400706

                        Hello, i have installed wallpaper at my hone last year (Nov 2019). Now from one of my wall in bedroom the paper is coming out very badly and it's looking very bad. I request you to please send someone at my place to fix it properly without any delay.
                        Marshalls Wallpapers customer support has been notified about the posted complaint.
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sugam Chitre
                          from Mumbai, Maharashtra
                          Report
                          Copy

                          Address:Thane, Maharashtra

                          Post installation, wall paper started coming out from most of the walls and post complaint, the problem was not resolved inspite of regular followup with customer service. The company does not care for customer complaints. I would recommend not to use marshall wall paper products as this is cheater company supply indian wall paper products under imported label. This company should be banned for cheating.
                          Marshalls Wallpapers customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 19, 2019
                          Marshalls Wallpapers Customer Care's response
                          Dear Sir,

                          Greetings from Marshalls!

                          I wish to inform and assure you, that wallpaper supplied by Mrashalls are imported from the best manufacturers, hence quality of the product is undoubtedly uniform.

                          Addressing your wallpaper peel off issue, we have always provided you prompt service for the same. Wallpaper peeling off or leaving the wall surface depends on multiple conditions and parameters, which has to be studied further to understand.

                          We are always keen to serve our customer at the best of our satisfaction, since we value for the money spent.

                          Your site inspection is again re-scheduled. Our Sr. Technical Head would be visiting your site to study and understand the issue in order to suggest best possible solution to it.

                          Happy to serve you.

                          For, Marshalls Enterprise India Pvt ltd
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Malavika Sunil
                            from Mumbai, Maharashtra
                            Report
                            Copy

                            Address:Lokhandwala, Mumbai City, Maharashtra, 400053

                            Hi most horrible service at marshall's! Do not reccomemd marshall's to anyone. They cancelled our application appointment last minute stating that it was some emergency at the workers house. Marshal is a big organization and i'm sure they have many workers to execute the wall papaer application.

                            Horrible post sales service as well. The wallpaper has been applied with visible gaps between the rolls. It is a black wallpaper and the gap lines can be clearly seen. Also the design is supposed to be horizontal lines but they have been put in a slant manner. Both these things were pointed out to the workers at the time of application but they refused to listen or correct it.

                            When we told our relationship manager, she sent someone over who was just arguing with us about how what they have done is correct and we will have to bear the cost incase we want a neater job done!!

                            This is extremely unprofessional and unexpected from marshalls. Need an immediate resolution to my issue.
                            Marshalls Wallpapers customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 13, 2019
                            Marshalls Wallpapers Customer Care's response
                            Sir / Ma'am,  

                            Greetings from Marshalls.

                            We are unable to track your details in our system due to insufficient information. 

                            We request you to please share your contact number, which is registered with Marshalls. It will help us to track your details in our system to investigate further or even we can coordinate directly to gather required information to resolve the issue faster.

                            Thanking you.

                            Warm regards,  

                            For, Marshalls Enterprise Ind Pvt Ltd.
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              serene4everin
                              from Mumbai, Maharashtra
                              Report
                              Copy

                              Address:Malad West, Mumbai City, Maharashtra, 400064

                              Hi,

                              On june 8th i had visited the borivali branch of your stores and was served by minakshi. I placed my order for a wallpaper that i was informed needed to be imported and hence would take 15 days from the day a guy would visit my home to take the measurements of the area. I was in my 8th month of pregnancy and asked her to assure me that it would be maximum 15 days and no more as i don't have time in hand consider i could be due to have my baby anytime in my 9th month. She assured me and placed my order.

                              A few days later, on june 13th, i was visited by avtar who checked the dimensions and took an 80% advance cheque of inr 22000. He seemed trustworthy and confident and hence he assured me that the work should be completed by the 28th on july. However, he calls me up on the 28th, informing me that it will take more time and the wallpaper is expected only around july 3rd. I am in my 9th month of pregnancy now, and the sole purpose of getting the wallpaper work done was to prepare my room for when my baby arrives which i made very clear at the start.

                              I told avtar that i need the work to start by the 1st of july because otherwise i don't know if i'll be home later or if anyone would be home to see them complete my work. Today, july 1st, i call the store but can't get through, so i call avtar, and he says he has no idea about the status and will check with the store.

                              Am i expected to keep running after you guys in my 9th month of pregnancy? I chose marshall's as i was informed that it is a reliable brand, but my experience says otherwise. The money is withdrawn with no update on when the work can be done, with a baby that can come anytime. If this is not resolved immediately, i am going to lodge a complaint for fraud.
                              Marshalls Wallpapers customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 01, 2019
                              Marshalls Wallpapers Customer Care's response
                              Dear Ma'am,

                              Please email your contact details to cco.[protected]@marshallsindia.com so that we can get in touch with you to understand the issue and resolve.

                              Thanks
                              For Marshalls Enterprise India Pvt Ltd
                              Jul 05, 2019
                              Updated by serene4everin
                              Your email appears as cco.[protected]@marshallsindia.com which is invalid.

                              I am amazed at the false information provided time and again.

                              Also, Yesterday, July 4th, I was informed by Avtar that the wallpaper has come and the work will start today. Today, I have been called by the head office and have been informed that the workers will put up only what they always had, and don't have the main wallpaper still.

                              I had to suggest providing other options that I can get done today, after which they sent over the brochures, however, anything else I like was still not available. So I have no other option than to wait until the 10th atleast as of what has been again told to me.

                              This business with Marshall's Wallpaper has been extremely poor, and has angered me to the extreme. I am very disappointed with everything I have had to bear up with.
                              Your email address appears as cco.[protected]@marshallsindia.com which is invalid. I am amazed at the fake information being provided!
                              Helpful
                              2 other people found this review helpful
                              2 found this helpful
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Adi.tp
                                from Mumbai, Maharashtra
                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                                Report
                                Copy
                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                Address:Mumbai City, Maharashtra

                                I visited borivali branch on 18th may 2019. There i met mr. Aniket.
                                I asked him to show me wallpapers and asked him for discount. He said no discount is applicable because my total amount was only 15000.
                                I shortlisted few wallpaper and asked him to take the measurements so that i could come to know the exact bill amount.
                                He came over and took measurements.
                                I selected a roll which turned out to be worth 2500 per roll and the total usage was that of 10 rolls.
                                The bill amount would come upto 25000 now.
                                Later he said his mother expired and some miss minakshi from borivali branch messaged me.
                                Surprisingly she gave a fresh quote for the same roll as 2478, so that my bill amount will become less than 25000.
                                I have the written documents where i have got the quotes of the wallpapers that i had selected with mr. Aniket.
                                If this was the intention of the disgusting staff hired by you at the borivali outlet, then i should have been informed earlier so that i wouldnt land up wasting our precious time and efforts.
                                I was a regular customer and certainly did not expect this kind of cheating from such a reputed company. Disgraceful staff.
                                Jun 24, 2019
                                Complaint marked as Resolved 
                                Marshalls Wallpapers customer support has been notified about the posted complaint.
                                Verified Support
                                May 24, 2019
                                Marshalls Wallpapers Customer Care's response
                                Hi...request you to kindly email us your contact details on [protected]@marshallsindia.com so that we can connect with you to understand the issue and resolve the same.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  jjluis
                                  from Mumbai, Maharashtra
                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                                  Report
                                  Copy
                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  Address:Mumbai City, Maharashtra, 400050
                                  Website:Installed wallpaper. Paid full amount. 1 extra packed roll remained, despite your team measuring. Cu

                                  Installed wallpaper. Paid full amount in advace rs. 15000 (Includes 6490 per roll of wallpaper and 1200 installation charge along with gst). 1 extra packed roll remained, despite your team measuring my wall and mentioning that 2 roll will be required. Cust. Support or showroom is not responding for refunding my amount. Mentioning role was larger size & its not their mistake. They were supposed to visit my place to validate the fixing and again measure the same wall. No one has turned up.
                                  Jan 24, 2019
                                  Complaint marked as Resolved 
                                  Marshalls Wallpapers customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 24, 2018
                                  Marshalls Wallpapers Customer Care's response
                                  Dear Sir / Madam,

                                  Greetings from Marshalls.

                                  We are unable to track your details in our system due to insufficient information.

                                  We request you to please share your contact number, which is registered with Marshalls. It will help us to track your details in our system to investigate further or even we can coordinate directly to gather required information to resolve the issue faster.

                                  Thanking you.

                                  Warm regards,

                                  For, Marshalls Enterprise Ind Pvt Ltd.
                                  Verified Support
                                  Dec 24, 2018
                                  Marshalls Wallpapers Customer Care's response
                                  Dear Sir / Madam,

                                  Greetings from Marshalls.

                                  We are unable to track your details in our system due to insufficient information.

                                  We request you to please share your contact number, which is registered with Marshalls. It will help us to track your details in our system to investigate further or even we can coordinate directly to gather required information to resolve the issue faster.

                                  Thanking you.

                                  Warm regards,

                                  For, Marshalls Enterprise Ind Pvt Ltd.
                                  Dec 24, 2018
                                  Updated by jjluis
                                  Customer name: Joel Luis
                                  Contact no: [protected]

                                  I have visited your Mumbai, Bandra west, Pali hill showroom . I communictaed this to Mr. Imran and Mr. Rahim at the showroom. They promised they will get back to me. My cheque for INR 15, 000/- has been debited which I paid in advance to the showroom. I also contacted Marshalls customer support. They connected me to Ms. Harshala from the Mumbai, Worli showroom. She promised that someone will visit my home today - 24th Dec 2018 and again check the measurement to validate how 2 rolls were provided to me instead of 1 roll. The showroom staff and Marshalls company staff visited my home before installation and both verified 2 rolls were required and hence I paid for 2 rolls in advance. Now only 1 roll is utilized. 2nd roll is packed and with me and is not opened.
                                  Dec 24, 2018
                                  Updated by jjluis
                                  No one has bothered to contact me . Neither the showrooms guys nor Marshalls has sent anyone to my place yet to verify measurements as I was told.
                                  Verified Support
                                  Dec 24, 2018
                                  Marshalls Wallpapers Customer Care's response
                                  Dear Sir,

                                  Ref: MMR-MHW/IQ/1819/1901

                                  Greetings from Marshalls.

                                  As discussed, we have investigated the issue and found that your site measurement was approximately of 71 sq ft, which needs 2 regular size rolls (58 sqft roll) to complete the work but material sent to your site was 2 rolls of 76 sq ft size each. Hence work got completed in single roll.

                                  We have discussed the matter with showroom, you can coordinate with Mr. Rahim (Bandra Showroom) for the same and return back 1 roll which is not utilized and is kept intact (with proper packing) with you, once material is returned showroom will refund the balance amount to you immediately.

                                  Hope your issue is addressed and is resolved.

                                  Thanking you.

                                  For, Marshalls Enterprise Ind Pvt Ltd.
                                  Dec 26, 2018
                                  Updated by jjluis
                                  I got my refund. Many thanks to the showroom, Mr Rahim & Marshalls & this forum..
                                  After installation, within one months time, the papar started coming out and this has happened twice . Looks like Marshall is cheating with supplying cheap quality paper under brand of " Imported Paper " and poor quality of installation.
                                  I would not recommend Marshall Wallpaper to any one.
                                  Helpful
                                  Be the first one to find this review helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit