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RDP WorkStations Complaints & Reviews

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Updated: Jun 8, 2023
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RDP WorkStations reviews & complaints(14)

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R
raaaj123
Jun 8, 2023
Jul 25, 2023
This thread was updated on Jul 25, 2023
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All LAN port is not working

Address: Central university of gujarat, sector-30, gandhinagar, 382030 gujarat.

Dear Team,
All LAN port is not working . System Serial Number -23RDP091180
thanks and regards
Prakash Jha
[protected]
AlterNet number
[protected]
ratnesh bajpai
santoshi infosolutions pvt ltd...
Helpful
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N
Naved ali alvi
from Lucknow, Uttar Pradesh
May 30, 2022
Jul 25, 2023
This thread was updated on Jul 25, 2023
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Address: Ds-711 sector g lda colony kanpur road lucknow, Ds 711 near surgical nursing home hospital

I have purchased your laptop but it is not opening means power on ... please resolve my problem fast..
RDP WorkStations customer support has been notified about the posted complaint.
Dear Customer,
I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
Dear Customer,
I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
Dear Customer,
I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
Dear Naved Ali Alvi,

I hope this email finds you well, and I am writing to you on behalf of RDP Workstation Pvt Ltd. We regret to inform you that, despite our best efforts to reach out to you, we have not received any response regarding the ticket.

We understand that circumstances can be busy and communication can sometimes be challenging. Nevertheless, we have made several attempts to contact you via email, but unfortunately, we have not received any reply from your side.

In order to ensure the efficient and timely resolution of customer inquiries, we must adhere to certain guidelines. Regrettably, due to the lack of response, we are left with no option but to close this particular ticket. However, please be assured that should you have any further concerns or questions in the future, our customer support team will be more than willing to assist you.

Thank you for your understanding in this matter. Your satisfaction as a valued customer is of the utmost importance to us, and we hope to have the opportunity to better serve you in the future.

Once again, thank you for choosing RDP Workstation Pvt Ltd. We look forward to assisting you in the future.

Best regards,
Sadequa Anjum
Sales Operation Specialist
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    D
    dev Sar
    Feb 26, 2022
    Jul 25, 2023
    This thread was updated on Jul 25, 2023
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    Address: Hyderabad

    After purchasing 6months laptop not working.. as under warranty RDP picked up my laptop n said will return or replace but quite a few days no reply nothing ...
    RDP WorkStations customer support has been notified about the posted complaint.
    Dear Customer,
    I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

    I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

    Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
    Dear Customer,
    I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

    I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

    Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
    Dear Customer,
    I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

    I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

    Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
    Dear Dev Sar,

    I hope this email finds you well, and I am writing to you on behalf of RDP Workstation Pvt Ltd. We regret to inform you that, despite our best efforts to reach out to you, we have not received any response regarding the ticket.

    We understand that circumstances can be busy and communication can sometimes be challenging. Nevertheless, we have made several attempts to contact you via email, but unfortunately, we have not received any reply from your side.

    In order to ensure the efficient and timely resolution of customer inquiries, we must adhere to certain guidelines. Regrettably, due to the lack of response, we are left with no option but to close this particular ticket. However, please be assured that should you have any further concerns or questions in the future, our customer support team will be more than willing to assist you.

    Thank you for your understanding in this matter. Your satisfaction as a valued customer is of the utmost importance to us, and we hope to have the opportunity to better serve you in the future.

    Once again, thank you for choosing RDP Workstation Pvt Ltd. We look forward to assisting you in the future.

    Best regards,
    Sadequa Anjum
    Sales Operation Specialist
    Helpful
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      A
      aryav
      from Noida, Uttar Pradesh
      Nov 15, 2021
      Jul 25, 2023
      This thread was updated on Jul 25, 2023
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      Address: Arya Medical centre 347/5 Ward no 2 Ahirwara Milk Plant Road Ballabgarh Faridabad Haryana 121004

      I purchased a new laptop Thin book 1010 from Amazon on 6th August 2021
      Just after 15 days it is not working
      It gets on and off
      I contacted customer service
      Got ticket number many times
      But no use
      Nobody cares
      Please resolve this issue
      Thanks
      Vijay Arya
      Mobile number [protected]
      RDP WorkStations customer support has been notified about the posted complaint.
      Nov 15, 2021
      Updated by aryav
      I purchased a new laptop RFP THIN BOOK 1010 on 6 th August 2021 from Amazon
      Just after 15 days it doesn't work. I have mailed many times to RDP they only provide ticket number and not resolving my issue
      Please help
      Dear Customer,
      I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

      I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

      Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
      Dear Customer,
      I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

      I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

      Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
      Dear Customer,
      I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

      I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

      Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
      Dear Aryav,

      I hope this email finds you well, and I am writing to you on behalf of RDP Workstation Pvt Ltd. We regret to inform you that, despite our best efforts to reach out to you, we have not received any response regarding the ticket.

      We understand that circumstances can be busy and communication can sometimes be challenging. Nevertheless, we have made several attempts to contact you via email, but unfortunately, we have not received any reply from your side.

      In order to ensure the efficient and timely resolution of customer inquiries, we must adhere to certain guidelines. Regrettably, due to the lack of response, we are left with no option but to close this particular ticket. However, please be assured that should you have any further concerns or questions in the future, our customer support team will be more than willing to assist you.

      Thank you for your understanding in this matter. Your satisfaction as a valued customer is of the utmost importance to us, and we hope to have the opportunity to better serve you in the future.

      Once again, thank you for choosing RDP Workstation Pvt Ltd. We look forward to assisting you in the future.

      Best regards,
      Sadequa Anjum
      Sales Operation Specialist
      Helpful
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        L
        Lila Vadgama
        Jul 30, 2021
        Jul 25, 2023
        This thread was updated on Jul 25, 2023
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        I have already made a complsnt to consumercomplsint.in. who forwarded it to the company to reply. That was on 27 July.
        Both the consumercomplant.in and RDP have turned a deaf ear, totally unconcerned. My laptop has neither been replaced norcrepsired
        THIS IS THE MOST SODDY ATTITUDE ADOPTED BY BOTH.
        Could you help retrieve my laptop, please
        Thanks
        Lila Vadgama
        RDP WorkStations customer support has been notified about the posted complaint.
        Dear Customer,
        I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

        I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

        Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
        Dear Customer,
        I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

        I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

        Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
        Dear Customer,
        I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

        I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

        Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
        Dear Lila Vadgama,

        I hope this email finds you well, and I am writing to you on behalf of RDP Workstation Pvt Ltd. We regret to inform you that, despite our best efforts to reach out to you, we have not received any response regarding the ticket.

        We understand that circumstances can be busy and communication can sometimes be challenging. Nevertheless, we have made several attempts to contact you via email, but unfortunately, we have not received any reply from your side.

        In order to ensure the efficient and timely resolution of customer inquiries, we must adhere to certain guidelines. Regrettably, due to the lack of response, we are left with no option but to close this particular ticket. However, please be assured that should you have any further concerns or questions in the future, our customer support team will be more than willing to assist you.

        Thank you for your understanding in this matter. Your satisfaction as a valued customer is of the utmost importance to us, and we hope to have the opportunity to better serve you in the future.

        Once again, thank you for choosing RDP Workstation Pvt Ltd. We look forward to assisting you in the future.

        Best regards,
        Sadequa Anjum
        Sales Operation Specialist
        Helpful
        2 other people found this review helpful
        2 found this helpful
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          L
          Lila Vadgama
          Jul 30, 2021
          Jul 25, 2023
          This thread was updated on Jul 25, 2023
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          I have already lodged a complsnt with you on 23 July, which you forwarded to RDP Workstation.. Despite numerous calls and emails, the laptop is neither repaired nor returne
          Your previous ref' is ID 2933166.
          Except forwarding the complaint to the RDP, you have CARED OR DONE NOTHING .
          And theRDP has Totally ignored it.
          Lila Vadgama
          RDP WorkStations customer support has been notified about the posted complaint.
          Dear Customer,
          I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

          I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

          Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
          Dear Customer,
          I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

          I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

          Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
          Dear Customer,
          I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

          I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

          Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
          Dear Lila Vadgama,

          I hope this email finds you well, and I am writing to you on behalf of RDP Workstation Pvt Ltd. We regret to inform you that, despite our best efforts to reach out to you, we have not received any response regarding the ticket.

          We understand that circumstances can be busy and communication can sometimes be challenging. Nevertheless, we have made several attempts to contact you via email, but unfortunately, we have not received any reply from your side.

          In order to ensure the efficient and timely resolution of customer inquiries, we must adhere to certain guidelines. Regrettably, due to the lack of response, we are left with no option but to close this particular ticket. However, please be assured that should you have any further concerns or questions in the future, our customer support team will be more than willing to assist you.

          Thank you for your understanding in this matter. Your satisfaction as a valued customer is of the utmost importance to us, and we hope to have the opportunity to better serve you in the future.

          Once again, thank you for choosing RDP Workstation Pvt Ltd. We look forward to assisting you in the future.

          Best regards,
          Sadequa Anjum
          Sales Operation Specialist
          Helpful
          Found this helpful?
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            L
            Lila Vadgama
            Jul 23, 2021
            Jul 25, 2023
            This thread was updated on Jul 25, 2023
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            Address: Patnem Canacona pin 403702 M 6354292274

            My name is Lila Vadgama. I reported to your customer complsints team that the above laptop, still under warranty, collapsed. One of your man Srikanth was assigned this task.He appointed a courier to pick up the laptop. It was picked up by one Rajesh of Sheepcote ( I think that is the name) on 15 July.
            I have sent hundreds of emails asking to return the laptop if it has been repaired or replace, as it is still under warranty.
            I had bought it from Amazon.
            CAN YOU BELIEVE YOUR WORKSTATION SAYS THEY HAVE AS YET NOT RECEIVED IT.
            I AM GOING CRAZY WITH YOUR PROPLE who are going round and round.
            Did your Customer Team appoint a fake courier to steal my computer.
            The man Rajesh, who had picked it up, is giving me weird fake answers?
            Should I file an FIR with the police that my laptop is gone missing as a result of your people's mischief?
            Lila Vadgama
            RDP WorkStations customer support has been notified about the posted complaint.
            Dear Customer,
            I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

            I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

            Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
            Dear Customer,
            I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

            I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

            Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
            Dear Customer,
            I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

            I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

            Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
            Dear Lila Vadgama,

            I hope this email finds you well, and I am writing to you on behalf of RDP Workstation Pvt Ltd. We regret to inform you that, despite our best efforts to reach out to you, we have not received any response regarding the ticket.

            We understand that circumstances can be busy and communication can sometimes be challenging. Nevertheless, we have made several attempts to contact you via email, but unfortunately, we have not received any reply from your side.

            In order to ensure the efficient and timely resolution of customer inquiries, we must adhere to certain guidelines. Regrettably, due to the lack of response, we are left with no option but to close this particular ticket. However, please be assured that should you have any further concerns or questions in the future, our customer support team will be more than willing to assist you.

            Thank you for your understanding in this matter. Your satisfaction as a valued customer is of the utmost importance to us, and we hope to have the opportunity to better serve you in the future.

            Once again, thank you for choosing RDP Workstation Pvt Ltd. We look forward to assisting you in the future.

            Best regards,
            Sadequa Anjum
            Sales Operation Specialist
            Helpful
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            1 found this helpful
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              A
              Annya66545
              May 4, 2021
              Jul 25, 2023
              This thread was updated on Jul 25, 2023
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              You can join XcelServ for work culture and environment, stability and growth. The company is currently offering work from home and this may go on for a long time.
              RDP WorkStations customer support has been notified about the posted complaint.
              Dear Customer,
              I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

              I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

              Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
              Dear Customer,
              I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

              I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

              Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
              Dear Customer,
              I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

              I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

              Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
              Dear Customer,
              I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

              I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

              Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
              Dear Customer,
              I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

              I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

              Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
              Dear Customer,
              I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

              I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

              Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
              Dear Annya,

              I hope this email finds you well, and I am writing to you on behalf of RDP Workstation Pvt Ltd. We regret to inform you that, despite our best efforts to reach out to you, we have not received any response regarding the ticket.

              We understand that circumstances can be busy and communication can sometimes be challenging. Nevertheless, we have made several attempts to contact you via email, but unfortunately, we have not received any reply from your side.

              In order to ensure the efficient and timely resolution of customer inquiries, we must adhere to certain guidelines. Regrettably, due to the lack of response, we are left with no option but to close this particular ticket. However, please be assured that should you have any further concerns or questions in the future, our customer support team will be more than willing to assist you.

              Thank you for your understanding in this matter. Your satisfaction as a valued customer is of the utmost importance to us, and we hope to have the opportunity to better serve you in the future.

              Once again, thank you for choosing RDP Workstation Pvt Ltd. We look forward to assisting you in the future.

              Best regards,
              Sadequa Anjum
              Sales Operation Specialist
              Helpful
              1 other people found this review helpful
              1 found this helpful
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                T
                Tej Pratap Pandey
                from Agra, Uttar Pradesh
                Oct 13, 2020
                Jul 25, 2023
                This thread was updated on Jul 25, 2023
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                Address: OMQ NO. P-58/3,OFFICERS ENCLAVE, AI

                Dear Consumer Forum: RDP the case ID (5943) which was addressed on 29 Aug 20. All the faults again resurfaced on 14 Sep 20. Immediately I mailed to RDP help desk. but there has been no response. I again Mailed on 21 Sep 20. still no one responded. I would like to bring to your notice that this laptop in not getting On, it only survived 15 days after undertaking the repair. This is the poorest of the poor response and product I have purchased till date. I request that they are selling poorest product in the name of IIT Bombay.
                RDP WorkStations customer support has been notified about the posted complaint.
                Dear Customer,
                I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

                I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

                Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
                Dear Customer,
                I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

                I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

                Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
                Dear Customer,
                I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

                I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

                Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
                Dear Tej Pratap Pandey,

                I hope this email finds you well, and I am writing to you on behalf of RDP Workstation Pvt Ltd. We regret to inform you that, despite our best efforts to reach out to you, we have not received any response regarding the ticket.

                We understand that circumstances can be busy and communication can sometimes be challenging. Nevertheless, we have made several attempts to contact you via email, but unfortunately, we have not received any reply from your side.

                In order to ensure the efficient and timely resolution of customer inquiries, we must adhere to certain guidelines. Regrettably, due to the lack of response, we are left with no option but to close this particular ticket. However, please be assured that should you have any further concerns or questions in the future, our customer support team will be more than willing to assist you.

                Thank you for your understanding in this matter. Your satisfaction as a valued customer is of the utmost importance to us, and we hope to have the opportunity to better serve you in the future.

                Once again, thank you for choosing RDP Workstation Pvt Ltd. We look forward to assisting you in the future.

                Best regards,
                Sadequa Anjum
                Sales Operation Specialist
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                  N
                  nithin lal
                  from Bengaluru, Karnataka
                  Nov 26, 2019
                  Jul 25, 2023
                  This thread was updated on Jul 25, 2023
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                  rpd thinbook

                  Address: Hyderabad, Telangana

                  First of all cheap quality materials, build quality is so poor then we may even break the laptop in to pieces if we are not too careful. I started having issues the next day i got the product. The laptop itself dead the very next day, and i had to send the laptop over which will cost 1500 rs. And they completely replaced the motherboard. Then i had to use the pirated version of windows because the whole laptop is changed. Then i had issues...
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                  S
                  Safdar Ulde
                  from Bengaluru, Karnataka
                  Oct 10, 2019
                  Jul 25, 2023
                  This thread was updated on Jul 25, 2023
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                  Charging issue (#1697)
                  Your request charging issue has been received and is being reviewed by our onsite team. The reference of your ticket is 1697.

                  Received above msg, after complaining b4 one month.
                  No reply though sending daily reminders.
                  It seems rdp is not capable of servicing. It is better to shutdown your workshop. Stupid company. Stupid guys. Don't purchase from this company.
                  RDP WorkStations customer support has been notified about the posted complaint.
                  Dear Customer,
                  I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

                  I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

                  Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
                  Dear Customer,
                  I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

                  I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

                  Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
                  Dear Customer,
                  I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

                  I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

                  Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
                  Dear Safdar Ulde,

                  I hope this email finds you well, and I am writing to you on behalf of RDP Workstation Pvt Ltd. We regret to inform you that, despite our best efforts to reach out to you, we have not received any response regarding the ticket.

                  We understand that circumstances can be busy and communication can sometimes be challenging. Nevertheless, we have made several attempts to contact you via email, but unfortunately, we have not received any reply from your side.

                  In order to ensure the efficient and timely resolution of customer inquiries, we must adhere to certain guidelines. Regrettably, due to the lack of response, we are left with no option but to close this particular ticket. However, please be assured that should you have any further concerns or questions in the future, our customer support team will be more than willing to assist you.

                  Thank you for your understanding in this matter. Your satisfaction as a valued customer is of the utmost importance to us, and we hope to have the opportunity to better serve you in the future.

                  Once again, thank you for choosing RDP Workstation Pvt Ltd. We look forward to assisting you in the future.

                  Best regards,
                  Sadequa Anjum
                  Sales Operation Specialist
                  Helpful
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                    R
                    raov13
                    from Bengaluru, Karnataka
                    Oct 20, 2016
                    Jul 25, 2023
                    This thread was updated on Jul 25, 2023
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                    Address: Udupi, Karnataka, 576104
                    Website: rdp.in

                    Dear Sir,

                    I purchased 13 think client xl500 from rdp about 6 month back. Now all the thin client usb port is not functioning so i made a complaint to their customer care since 1 month they are not able to solve this issue.

                    None of their service personnel is capable of solving this issue. when i contacted them simply trying to escape. almost 1 month now I have all the relevant email details for contacting them about the complaint.

                    Their after sale service is worst.

                    Secondly I purchased 2 thin book on 9th September 2016. When I opened the brand new product found defective in one think with key board issue 2nd one is mother board issue. Key board issue took 5 days to resolve. 2nd (mother board issue took 1 month to replace the mother board. When it reached me took 15 days to replace the mother board but with all scratches on it and look ing old and my customer refuse to purchase old one. So I paid money back to my customer now they are telling that there is no refund policy. Replacement is warranty will be starts at the time of purchase i.e. from the bill date.
                    +1 photos
                    RDP WorkStations customer support has been notified about the posted complaint.
                    Respected Sir,

                    RDP workstations sent me back thin book by courier and my staff received it and the box pack is still not opened because it may have problem again. I will not open. They must refund my money. Why should I pay for the defective product. I don't want this product which is refused by my customer. Secondly this is working only in windows 10 operating system and no other operating system. All the other company brand thin books are working in any microsoft operating system.This is another disadvantage. So I am not going to sell or promote this product to any one. Because after sale service is not available from RDP work stations.

                    Please help me in this regard.

                    I can give all relevant document in this regard.

                    waiting for your reply
                    regards
                    TRIVIKRAM RAO
                    [protected]
                    MANIPAL
                    KARNATAKA, INDIA

                    below is the email details complaint about thin book sent to RDP work stations on 29 sep 2016**********

                    Re: COMPLAINT ABOUT THIN BOOK
                    People
                    • VIKRAM RAO


                    • 29 Sep at 7:40 PM
                    To
                    • Vicky, RDP Thin Clients
                    CC
                    • Venu | RDP
                    Message body
                    Dear Sir,

                    This is one more reminder about my thin book

                    ________________________________________
                    From: "Vicky, RDP Thin Clients"
                    To: VIKRAM RAO
                    Cc: "[protected]@rdp.in" ; Venu | RDP ; "[protected]@rdp.in"
                    Sent: Sunday, 25 September 2016 7:25 AM
                    Subject: Re: COMPLAINT ABOUT THIN BOOK

                    Priya: talk to me once

                    India's First 14" Laptop for Just Rs.9999/-

                    Buy Now @ www.rdp.online

                    RDP, India's Fastest growing IT Hardware Manufacturing Company !!!

                    www.rdp.in

                    On 24-Sep-2016, at 7:31 PM, VIKRAM RAO wrote:

                    Respected Sir,

                    I am Vikram Rao from Sys-Tech, Computers, Manipal, Udupi District, Karnataka State. I purchased two thin book from Mr. Venugopal, RDP, Bangalore, order date is 29. Aug 2016 and I it reached me on 9th of Sept. 2016 and found one thin book with key board problem and another mother board problem. I contacted service support and they gave the local service centre number at Udupi, Karnataka one Mr. Santosh Kumar. Immediately I handed over these two thin book to Mr. Santosh Kumar at Udupi as per the direction of service support team. I got the key board problem one after 5 days. But one with the mother board problem received only on 22nd September 2016. But when I received it was found with lot of scratches. Now my customer is very disappointed and not ready to accept it. Because it looks like old and developed windows problem and I contacted one service team GM Priay Madam and gave her my customer number to convince.
                    But she is not able to convince them.

                    Kindly help me in this regard to replace the entire thin book which looks like second hand.

                    I hope you do the needful

                    Thanking you
                    yours truly
                    Trivikram Rao
                    FOR SYS-TECH,
                    MANIPAL
                    [protected]
                    Dear Customer,
                    I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

                    I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

                    Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected].
                    Dear Customer,
                    I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

                    I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

                    Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
                    Dear Customer,
                    I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

                    I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

                    Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
                    Dear Raov,

                    I hope this email finds you well, and I am writing to you on behalf of RDP Workstation Pvt Ltd. We regret to inform you that, despite our best efforts to reach out to you, we have not received any response regarding the ticket.

                    We understand that circumstances can be busy and communication can sometimes be challenging. Nevertheless, we have made several attempts to contact you via email, but unfortunately, we have not received any reply from your side.

                    In order to ensure the efficient and timely resolution of customer inquiries, we must adhere to certain guidelines. Regrettably, due to the lack of response, we are left with no option but to close this particular ticket. However, please be assured that should you have any further concerns or questions in the future, our customer support team will be more than willing to assist you.

                    Thank you for your understanding in this matter. Your satisfaction as a valued customer is of the utmost importance to us, and we hope to have the opportunity to better serve you in the future.

                    Once again, thank you for choosing RDP Workstation Pvt Ltd. We look forward to assisting you in the future.

                    Best regards,
                    Sadequa Anjum
                    Sales Operation Specialist
                    Helpful
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                      A
                      ads103811
                      from Delhi, Delhi
                      Aug 10, 2016
                      Jul 25, 2023
                      This thread was updated on Jul 25, 2023
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                      Website: www.rdp.online

                      Sir
                      I placed two online orders with RDP online which they informed me of shipped on 29 July but never emailed me the shipping details even after asking them a number of times. I have not yet received these products and I am worried about their delivery. The online purchase orders were as follows :
                      (1) Order no.752 - 1 nos 'compute stick pc' place on 28 July, 2016 &
                      (2) Order no 755 - 1 nos 'Genius Slim Star 8000 ME wireless Slim Keyboard mouse combo' placed on 29 July, 2016.
                      Kindly do the needful.
                      RDP WorkStations customer support has been notified about the posted complaint.
                      Dear Customer,
                      I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

                      I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

                      Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
                      Dear Customer,
                      I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

                      I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

                      Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
                      Dear Customer,
                      I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

                      I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

                      Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
                      Dear Customer,

                      I hope this email finds you well, and I am writing to you on behalf of RDP Workstation Pvt Ltd. We regret to inform you that, despite our best efforts to reach out to you, we have not received any response regarding the ticket.

                      We understand that circumstances can be busy and communication can sometimes be challenging. Nevertheless, we have made several attempts to contact you via email, but unfortunately, we have not received any reply from your side.

                      In order to ensure the efficient and timely resolution of customer inquiries, we must adhere to certain guidelines. Regrettably, due to the lack of response, we are left with no option but to close this particular ticket. However, please be assured that should you have any further concerns or questions in the future, our customer support team will be more than willing to assist you.

                      Thank you for your understanding in this matter. Your satisfaction as a valued customer is of the utmost importance to us, and we hope to have the opportunity to better serve you in the future.

                      Once again, thank you for choosing RDP Workstation Pvt Ltd. We look forward to assisting you in the future.

                      Best regards,
                      Sadequa Anjum
                      Sales Operation Specialist
                      Helpful
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                        K
                        kudaravally
                        from Coimbatore, Tamil Nadu
                        Jul 20, 2015
                        Jul 25, 2023
                        This thread was updated on Jul 25, 2023
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                        Address: Hyderabad, Andhra Pradesh

                        We have purchased Thin clients from RDP Thin clients. They said that the Thin client is compatible with Windows Server 2003, however even after innumeral phone calls and emails they were reluctant to support the issue and they said that the issue is not worth their hardware. They are cheaters. They told that the would take the Thin clients back through a distributor, for which distributor said he would paay 800 rs, we have purchased them for 3300 rs each. They simply are cheaters. I toldd I would raise a complaint on thee forr which they asked me to go where ever I wanted to make a complaint. Help me in this regard
                        RDP WorkStations customer support has been notified about the posted complaint.
                        Worst hardware and the worst ever service. You have call then 100 times and then go out. To their office with the hardware for support
                        Plz.stop my ECS Not withraw payment on my Account
                        Manindersingh Singhmaninder's reply, Apr 25, 2019
                        plz.stop ECS Not withdraw payment on my account
                        Dear Customer,
                        I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

                        I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

                        Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
                        Dear Kudaravally,

                        I hope this email finds you well, and I am writing to you on behalf of RDP Workstation Pvt Ltd. We regret to inform you that, despite our best efforts to reach out to you, we have not received any response regarding the ticket.

                        We understand that circumstances can be busy and communication can sometimes be challenging. Nevertheless, we have made several attempts to contact you via email, but unfortunately, we have not received any reply from your side.

                        In order to ensure the efficient and timely resolution of customer inquiries, we must adhere to certain guidelines. Regrettably, due to the lack of response, we are left with no option but to close this particular ticket. However, please be assured that should you have any further concerns or questions in the future, our customer support team will be more than willing to assist you.

                        Thank you for your understanding in this matter. Your satisfaction as a valued customer is of the utmost importance to us, and we hope to have the opportunity to better serve you in the future.

                        Once again, thank you for choosing RDP Workstation Pvt Ltd. We look forward to assisting you in the future.

                        Best regards,
                        Sadequa Anjum
                        Sales Operation Specialist
                        Helpful
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