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Western Digital Complaints & Reviews

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2.1
Updated: May 9, 2023
Complaints 243
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94
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149
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Western Digital reviews & complaints(243)

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N
Nasreenf
May 9, 2023
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Ordered western wear

Ordered for western wear cost 1399 but got two old sarees....
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M
[email protected]
from Tirupati, Andhra Pradesh
Apr 18, 2023
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Replacement of my Defective SSD

Hi Team,

I've purchased WD Blue SN550 from Amazon one year back which came with 5 Years of Warenty. From last 3 weeks I'm not able to use my laptop with that SSD as the entire OS is running on it and SSD got crashed along with my personal data. I've raised the same with Western Digital support and they have raised Insident with Reference #:[protected] and asked me to perform some troubleshooting steps, I've done with that...
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G
God_Father
from Bengaluru, Karnataka
Apr 14, 2023
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Replacement Disk is not issue even after 20 days

Warranty Replacement Number: [protected]
Location India
Product : WD sata 240GB SSD

I created an RMA on March 25, it now over 20 days and still my replacement drive is still not shipped.

I have contacted more that 20 times and no one has resolved my issue. Each time they are updating me that it will be shipped in 48 hours.

The WD SATA 240GB SSD drive has now failed 3 times in 3 months....
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T
Tarbaby
Jan 17, 2023
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Unsent product/lost product no refund issued

Around the end of December of 2022, I ordered three external hard drives from Western Digital. I received two of them soon after. However the third one was lost in shipment, supposedly. The company assured me that if it didn't arrive to me they would issue me a refund. After many, many emails to them with the assurance they would refund my money, they still haven't done it. As a matter of fact just today, they informed me that because this...
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K
kaiwalyap
Aug 15, 2022
Aug 15, 2022
This thread was updated on Aug 15, 2022
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Warranty date correction

Address: Karjat, Karjat

There is wrong warranty date...
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V
Vishnu vichu7646
Aug 14, 2022
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Replacement disk not recovered

1 brought a hard disk fro. amzon .&it will defected after few monts and i sen replacement to wd with rma=[protected]
On 14-Jun-22 after 1 months they send a disk throw bluedart .but its didint get me they said its already delivered but i didint get it .i am waiting for it all the da not come it yet. Please help...
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D
DIGIPLUS WEDDINGS
Jul 15, 2022
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2TB internal hard disk

Address: digiplus studio,erimayur(po),Palakkad,Kerala,Pin 678546,Mob 9946206530

The hard disck not working...
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I
I-am-pissed
May 19, 2022
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My Cloud Home 8TB

Address: 5601 Great Oaks Parkway, San Jose CA 95119

I purchased Western Digital 8 TB My Cloud Home external drive about three years ago. It worked FAIRLY DECENT until about 3 months ago. It has lost connection and can no longer connect. It simply states it's offline. I've tried every solution possible and still no luck. I purchased this product because I thought it would be reliable and I could trust that whatever I needed to store would always be available to me. What is the point of having...
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G
Global Computers
Mar 26, 2022
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Western Digital Replacement Drive not received even after 1.5 months

My Name is Sakil Mahmud, I had submitted my Western Digital 2TB SATA Hard Disk ( In Warranty ) for replacement at Global Computers, Glolar More, West Bengal on 16th Feb 2022 and they told me that your replacement drive will be shipped at your residential address in 5-10 days but till date I have not received my replacement drive even after following up with WD Customer Care on their Toll-Free number and Chat support for 12 to 15 times and...
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A
afnan ahmad
from Chennai, Tamil Nadu
Mar 1, 2022
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HDD working

Address: sree gupta bhavan pvt.ltd, no.1 raja street santhosapuram,vengaivasal,chennai 600073

HDD not read and running...
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A
Arun H Nayak
from Mumbai, Maharashtra
Feb 17, 2022
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Replacement Drive not received even after 2 months

My Name is Arun Nayak, i had submitted my Western Digital WD Green 240 GB (2.5 inch) SATA III Internal Solid State Drive ( In Warranty ) for replacement at Total Telecom, Prabhadevi, Mumbai on 9th December 2021 and they told me that your replacement drive will be shipped at your residential address in 10-15 days but till date i have not received my replacement drive even after following up with WD Customer Care on their Toll Free number and...
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S
smart digit
from palakkad, Kerala
Feb 15, 2022
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1tb hard disk is not working

Address: 23/366(7) leela arcade mathakovil road sulthanpet palakkad-1

Hardisk is not detecting...
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S
Steve Clifton
Jan 29, 2022
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4TB Portable Hard Drive

Incident Details:[protected]

This drive failed during the warrantee period and I returned it under a RMA (I had to pay postage). WD confirmed that they received the returned drive on 30 November 2021. It now very nearly two months later and nothing has happened. The RMA status simple says "Received / Processing". I've contacted WD twice. The first time they said it was "global supply problems" and asked me to wait a little...
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S
satyarthiabhay
from Gorakhpur, Uttar Pradesh
Jan 20, 2022
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[Warranty] It's been more than two month I didn't receive my replacement product

Address: Bangalore, Karnataka, India
Website: www.westerndigital.com/en-in

My name is Abhay Satyarthi, I had a 2TB My Passport hard disk under warranty. 3 Months ago it stopped working. I have followed all the procedure and created a RMA for product replacement. I have created RMA on 11 Nov 2021 and send product to the Bangalore location which reached on 23 Nov 2021.

Now today is 20th Jan 2022 and I did not receive my product I have contacted WD many times and their only response is "I will escalate...
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A
ArunMajhi007
Jan 7, 2022
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PRAN ID IS INVALID while login to NPS portal

Address: Flat no 103, block-17, Cluster C, suncity Apa, Sarjapura Ring Road, 6th Main Road, Agra Post

Hi,

I am facing issue while logging into NPS portal where my PRAN ID is invalid.
Please resolve this issue.

My PRAN ID:[protected]

Regards,
Arun...
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A
anupamchampati
from Pune, Maharashtra
Dec 29, 2021
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Data getting corrupted and replacement policy needs to be improve

Address: Pune

My data is getting corrupted after few days, thumbnail are visible from temp folder in hdd but size is 0 bytes.
Definately data is getting corrupted in hdd.

On replacement I need to take backup of existing 1tb of data so i need new hdd for backup or atlist any online drives for few days for backup.

So please help me I have attached the issue.

Replacement I am ready but existing working copy...
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P
PTDallas
Dec 28, 2021
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Warranty not honored

Product (portable hard drive) never worked. Sent it back since it was still under warranty. Received by company nov 19 and still no replacement sent as of 12/27/21. I've contacted them four times and every time they tell me it's escalated and I'll be updated in 1-2 business days only to have complete silence from them.
They need to stand by their warranty....
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A
Aindabi Chakraborty Adhikary
Dec 24, 2021
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Pending ssd and misbehaviour

Address: No 1, g.t.road, near lic office, burdwan: 713101, west bengal

I have applied for RMA for my WD two ssd (120gb sata ssd rma no: [protected] and 240gb m.2, rma: [protected]) drive and i've sent the drive through courier and it's been a month now, I have been calling since a month now regarding update of my return and you guys keep saying you'll get a call from our superior and i never get the call. The executive rough behavior with me. i'm in need of drive and you guys keep playing with your CUSTOMER....
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R
rajchughh
from Kolhapur, Maharashtra
Dec 22, 2021
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RMA Pending Return

I have applied for RMA for my WD my passport drive and i've sent the drive through courier and it's been a month now, I have been calling since a month now regarding update of my return and you guys keep saying you'll get a call from our superior and i never get the call, I've called like a hundred times now but they don't do anything regarding the issue,
All they say is you'll get your update
Please...
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K
KAVITHA ANAND
from Chennai, Tamil Nadu
Dec 9, 2021
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PRODUCT NAME : Western digital 2TB My Passport portable external hard drive INVOICE NO: BOM5-2566539 DATED 09/10/2021

Address: Western Digital, Prestige Park, Prestige Excelsior, Building No.143 /1 Amani Belandur Kane Village Varthur Hobli, Bangalore 560103
Website: www.westerndigital.com

I purchased a WD hard disk (S/N No. WX42A51FNDCF) on Amazon.in on 08/10/2021 for Rs.4589.10. The drive seemed to be working fine but the extended test in the WD drive utility and the dashboard apps got stuck at 90% and it stays there indefinitely. I have tried chatting with them and emailing them for the last couple months but they don't seem to take it seriously. They reply to me once every couple days and suggest me to repeat the same tasks...
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