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India First Life Insurance Complaints & Reviews

S
shirish1234
from Dewas, Madhya Pradesh
Dec 30, 2022
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Commission against DSA CODE of india first life insurance dealer

Address: 192 A BADIRIDHAM NAGAR, DEWAS (M.P.)

DEAR SIR
AN AGENT FROM TOLL FREE AND CELL NO COMMIT ME TO TAKE online TWO POLICIES OF INDIA FIRST LIFE INSURANCE POLICY NO 20206850 PREMIUM RS 31350 AND POLICY NO 20251098 Rs 34962 yearly and not to pay further premium as per company policy DSA Security amount through policy premium and assure me that against my DSA CODE company sell policies online and transfer my commission against DSA CODE monthly commission is to be transferred...
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Raja52
Apr 2, 2022
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Case No: 7610993 
I have been dealing with a "character" called Tushar for a simple statement of my policy.
For four times continuously, he has sent the statement for the period 2010 to 2014.
How many more times do I need to send him a request for getting the statement for 01 March 2021 to 31 March 2022 period.
I give up totally, he is totally dumb and should get the Nobel Prize for stupidity.
Seems he is totally illiterate & unable to read ENGLISH to check the statement he is sending.
Could someone with slightly more brain power deal with my case?
Meanwhile, this man, Tushar, needs to have his brain examined!!!
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    1. To
    Smt nirmala sitharaman
    (Finance minister)
    Ministry of finance
    North block
    New delhi
    E. Mail: Appointment.[protected]@gov.in

    2. To
    Sh. Parag Raja (Ceo)
    Bharti axa life insurance company limited
    Unit no. 1904, 19th floor
    Parinee crescenzo, 'g' block
    Bandra kurla complex, bkc road
    Bandra east, mumbai - 400051
    E. Mail: parag.[protected]@bharti-axalife.combr...
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    N
    Nishant Nagpal
    Jul 3, 2020
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    Website: Indiafirst life insurance policy

    As i have not recieved hard copy of my policy before than i m requesting to cancell my policy but they are saying that free look period is over so cant cancell my policy as i have taken my policy online time given by them to cancellation is 30 days and i have given request before 30 days but they r trying to do fraud with me as there agents r offering loan through that policy so please help me to cancell my policy my policy no. Is 71382419
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      M
      mahesh mahadik767
      Jun 14, 2020
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      Dear team
      I am Mahesh Mahadik. I lived in Mumbai Goregaon.I am approaching my complaint to HDFC life insurance, India's first life insurance & liberty health insurance Company. This all thing is happening with me for past more than one year.

      I am running a very small business. my business is servicing an aqua guard. last year I had an accident & because of that I suffered a huge loss in my business & that time I was looking for the loan & these culprits were already telling me this loan against policy plan but I was not entertaining them but in the end, I thought this is a very nice a scheme where I will take a loan from this bank & if anything happens to me during this tenure of the loan then the company will recover loan amount from policy maturity.

      So like this these cheaters made me open policies of India first life insurance company[protected]Mayuri Mahadik[protected]Mahesh Mahadik[protected]Mahesh Mahadik[protected]Shivaji Mahadik[protected]Umesh Mahadik[protected]Santosh Darge) also they have given me HDFC life insurance policy[protected]Mahesh Mahadik[protected]-[protected] Mahesh Mahadik[protected]-[protected]Mahesh Mahadik)

      All of these policies were given to me by

      Mr.D.B. Bhatnagar [protected] & [protected]

      Mr.Rohit Mehra [protected], [protected] & [protected]

      Mr.Kush Savla [protected] & [protected]

      Mr.R.K Bansal [protected]

      I almost lost more than 4-5 lac rs in this matter every time I am asking them for the loan amount they come up with new reason like I need to pay taxes & they have given me Citi bank account opening form as well to open a new account to transfer my 40 lac rs loan amount. Till the date also some new persons are calling me like a few days ago I got a call from IRDA & the person who has called me has given me a fake letter on what’s an app & the letter was for policy cancellation & payout request form & yesterday I got call from a lady saying that she is calling me from India first & she said she is ready to cancel my 5 policies out of 6 policies [protected].

      But now I don’t trust anyone I have what's app chat & call recordings I have everything. I just want my hard earn money back.
      Hi Mahesh, we completely understand your concern & wish to resolve your issue. Kindly share your contact & policy number, as it will enable us to get in touch with you.
      mahesh mahadik767's [Complaint's author] reply, Jun 18, 2020
      Dear india first team I have already approached my complaint to you even rakesh moyal sir also ingored all the call recordings which I have shared with him.this is very simple case of mis-selling because some of the policies were issued from delhi as I am staying in mumbai so how it is possible.your broker is still offering me so many fake promises
      mahesh mahadik767's [Complaint's author] reply, Jun 24, 2020
      why now you are not replying here
      Hi, to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
      mahesh mahadik767's [Complaint's author] reply, Jun 18, 2020
      already approached you so many time but no use because you are completely ignoring my side of call recordings.I request you why dont you ask your broker to provide me all sales call recordings.I know he will not have any of it...it is very simple I have not convinced for the policy in one call so please ask him souce of my referance & ask him to provide you all sales call recordings
      We would like to look into this for you. Please share your contact & policy number so that our representative can quickly connect with you for further assistance.
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        S
        Saraswathi.K
        from Delhi, Delhi
        Apr 16, 2019
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        Address: New Delhi, Delhi, 110076

        One archana named girl frequently used to call me over telephone for personal loan. Her number is [protected] introducing herself from hdfc bank. When my cibil score was not supporting to avail loan, she introduced one person named ashok srinivasan through telephone, his number is [protected]. His true caller name was hdfc tarun prakash. Another number [protected]. He convinced to buy one india first life insurance policy and assured for loan against policy. I paid borrowed from someone rs.60000/- after that policy was delivered. Again he told to pay rs.25000/- then only the loan will be given. With great difficulty, i paid rs.25000/- and one insurance policy of bharti axa deliivered on my name.in meantime, he was so soft spoken, enquiring my husband and husband used to talk to him. Then, if we ask questions, he was telling we will cancel the bond. Then, he was time passing saying, your loan is approved. When i contacted bharti axa and india first life insurance, i was told that no loan is given for the policy not older than 3 years, then this policy has no loan policy. Again, after some time my colleague who had introduced archana had forced me to pay rs.20000/- then loan will be ready within 72 hours. I suspected fraud, he forced like anything and took money from me. He gave to speak over telephone with some star wire suni rohit sharma his number is [protected], he assured the loan. Next day, one person named rajiv bajaj hdfc his number is [protected] has called and asked to answer some questions, as he is verifying the loan application. He said you have not paid full amount of bank charges, he said if you pay rs.12000/- within 1 hour your loan will be ready. He sent a person to my nearby residence metro station to collect money. I asked why cash. I will send by neft or online. He refused. That guy name in truecaller is rahul finance 4 intrest his number is[protected]. Again, they demanded rs.20000/- to complete the loan process. By this time, i realised this is cheating. I have been cheated with these fraudsters. Last month star wire suni rohit sharma called and said you pay rs.10000 and i pay rs.10000 on behalf of you and after loan you return my money. I lost money and found very difficult to manage my expenses. I have recorded all the phone calls. Please taken action against them.
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          K
          kamleshraj99
          from Allahabad, Uttar Pradesh
          Mar 25, 2016
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          Address: Mumbai City, Maharashtra, 400 097
          Website: indiafirstlife.com

          M/s india first life used unfair business practices which is not acceptable,
          Due to which i doesn't got required information regrading to nav dated 01/03/2016, m/s indiafirstlife have failed to provide information. Due to which i compelled/helpless to withdraw my policy without knowing previous nav on dated 02-03-16.
          I have tried to check nav on your website but its showing nav dated 29/02/16 on[protected] in the evidence of that we have already given ppt for consideration. I had tried to contact customer-care so many time before withdrawing my policy, but none of your customer-care ([protected]) person help to know my previous dated nav (01/03/2016)
          I have one money back policy and I paid 2nd year and 3rd year premium on 19th September. In this period company announced late fee wavier. I paid total premium of two years on online. Late payment wavier lost date 20th September, 2018. They are called in November and asking late payment fees. India First life insurance is a fake. Don't buy policy.
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            M
            Mahalaxmi.borreddy
            from Vijayawada, Andhra Pradesh
            Apr 2, 2014
            Resolved
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            Resolved

            We remainder you about claim settlement several times to INDIA FIRST, Although INDIA FIRST received their required document dated on 07.03.2014,

            We started to Call INDIA FIRST on 14.03.2014, when we call to INDIA FIRST, it said that always saying after 2days, not more than 2 days, with in 48 hours all are saying lies dates, several times i have sent mails to Claims department, Customer care and all of head department, but no use, can not give reply, Yesterday (01.04.2014) itself chat with INDIA FIRST Staff name: Shoba ... she wrote in Chat ... few things below...

            01.04.2014 Chat with Shoba...

            01.04.2014- Shoba: Just now only i have confirmed the claim status from this relavent team, the decision will be Declared by tomorrow.

            01.04.2014 -Shoba: You will getting the confirmation from our end only.


            According to INDIA FIRST REQUEST request we called today at about 7pm, [protected], he said that i will check status, now system shutdown, can call tomorrow.

            Again Today it self (02.04.2014) at about 7.20pm i called to Toll free - [protected], She said that send mail to claims department.

            According to INDIA FIRST REQUEST, now again sent mail to INDIA FIRST claims department.

            We want to waif for tomorrow evening, if failure to settle Claim, we would like to inform to all Media with perfect evidence for all INDIA FIRST POLICY CUSTOMERS Alert, next day we want to go to court, already My layer sent to Layer notice this company, so that directly can proceed to court ... if anybody can give advise or suggestion to me, give reply to My Mail- mahalaxmi.[protected]@gmail.com ... thank you and kindly know every IDNIA FIRST policy customer while making your claim...
            Aug 14, 2020
            Complaint marked as Resolved 
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              M
              Mahalaxmi.borreddy
              from Vijayawada, Andhra Pradesh
              Mar 29, 2014
              Resolved
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              Resolved

              Address: Hyderabad, Andhra Pradesh

              Story of This Policy : -
              We submitted All documents on
              24.09.2013 ( Before 6Months), then The INDIA FIRST, in the name of
              Investigation (investigation also too over) it has taken period of (01.10.2013
              to 01.02.2014) 4 Months, I think that
              Any Insurance Company in this world will not take that much of time, above those period (01.10.2013 to 01.02.2014), when I ask or sent mails to INDIA FIRST, just they said or sent mails only One
              Word is – UNDER PROCESS, Whatever may be finally The INDIA FIRST sent though Registered Post after 4 Months, then
              We received that INDIA FIRST Postal letter on 20.02.2014 -In that Matter is (We are waiting the
              receipt of the following documents and request you to submit the same so that
              we can process your claim as soon as possible), According to INDIA FIRST
              request we have been submitted required document on 07.03.2014…. (As per the
              terms and conditions of your company, have to complete all the process within
              48 hours.) Although we submitted INDIA FIRST required document, THE BIGGEST
              COMPANY OF INDIA FIRST forgot the word of AS SOON AS and Still today it did not fulfilled the
              same ……. Later INDIA FIRST response?????

              (1) 14.03.2014 at about 6 pm – INDIA
              FIRST said – System is restarting

              (2) 18.03.2014 at about 6.30pm- INDIA
              FIRST said – Your documents forwarded to concern department, you can call on
              Friday

              (3) 20.03.2014 -evening- INDIA FIRST
              said- will take decision on Monday (24.03.2014

              (4) 24.03.2014- at about 3.30pm- INDIA
              FIRST said -It’s not more than 2 days

              (5) 26.03.2014 -at about 6.15pm- INDIA
              FIRST said-We will call you

              (6) 27.03.2014 -at about 7pm- INDIA FIRST
              said- could not say proper answer and given to me his Claims department Manager
              Number

              (7) 28.03.2014 at about 5.30pm- INDIA
              FIRST said- will take decision on Monday (31.03.2014)

              (8) Let’s wait for Monday (31.03.2014),
              then I will write review again on Monday….
              Aug 14, 2020
              Complaint marked as Resolved 
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                P
                pritesh8175
                from Vadodara, Gujarat
                May 1, 2012
                Resolved
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                Resolved

                not refund my premium amt...

                Address: Vadodara, Gujarat

                Respected Sir,
                I take a life insurance with above mention company but due to their too procedure and my inability to pay premium amt. every year i want get my first premium amt..
                so, please sir help me to getting my amt.
                Thanks.
                COMPANY : INDIA FIRST LIFE INSURANCE
                policy no. 90001796
                appli. no. [protected]
                premium date[protected]
                transaction...
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