Makeo Toothsi
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Makeo Toothsi Complaints & Reviews

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saurabh singh1999
from Ranchi, Jharkhand
Nov 29, 2023
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Address: 1st floor, Empire Plaza B Wing, Lal Bahadur Shashtri Marg, Vikhroli (West), Mumbai- 400083
Website: www.makeo.app

Dear Sir/madam

I have made a payment of Rs.51000 (Full payment order number : TIOT[protected] to [makeO toothsi] company for my tooth aligners on 31 Oct 2023 . Just after that I get to know that they are not much helpful so I request them to cancel my plan according to there refund policy on 1 Nov 2023 for which they have created ticket [ticket Number : 00855793 ] . From 1 Nov 2023, I requested for refund it's been 29 days completed. Still they are not responding, always there support team telling simle buddy team call, but they are not giving any confirmation of my refund payment request initiated. They are telling always it's in pending for approval. They are not giving escalation matrix and contact number also. Seriously not able to understand why they are taking this much of time to initiate refund of payment Rs.51000 after I requested them too much.

Kindly please help me to get my refund payment of Rs.51000 . Its my hard earning money please help me.
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    rajanipramodjadhav
    from Pune Metropolitan Area, Maharashtra
    Oct 14, 2023
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    Address: Shop NO 1, Baner - Mahalunge Rd, Baner Bio-Diversity Park, Baner, Pune, Maharashtra 411045
    Website: makeo.app/toothsi

    Date of the incident : 25th Sept. 2023
    Client number : [protected]
    We chosen the plan of toothsi but now as per Doctor consultation and OPG details, now we request company to cancel the this plan.
    Company did not accept our complaint and not making refund.
    If I continue treatment then damage of tooth is possible.
    So we are requesting to stop this plan.
    Hope you help us to get refund and cancel the plan.
    Thanks
    Rajani Jadhav
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