Medi Assist Insurance Tpa Private Limited Complaints & Reviews

The claim no.14724781 was submitted on 13th june 2017. After almost 2 months there was a message that claim got declined because the hospitalization period was less than 24 hrs.in fact the hospitalisation period was more than 24 hrs where as the hospital completed bill payment and discharge formalities half an hr earlier due to lunch time off for the counter. A clarification letter given by the hospital was submitted almost a month back. No replies so far. The customer care toll free no has become useless because it is extremely difficult to get connected. I got fed up by just pressing required button on my phone. Very bad service.

From sri ramkripal bhattacharjee
73, tarafdar para road
p.o. authpur
dist. north 24 pgs.
west bengal
pin.743128
mo.[protected]

Medi assist insurance tpa private limited,
Tower d, 4th floor,
Ibc knowledge park,
4/1 bannerghatta road,
Bangalore – 560029
Grievance.[protected]@mediassistindia.com
sub. sanction and approval of
ref. policy no.311700/48/2017/4635
pnb oriantal royal mediclaim policyschedule
agent bc [protected] pnb jagatdal cr3795
cashless request from disha eye hospital pvt.ltd.
claim no 13980474


Sir,
with due honor i am very sorry to inform you that in spite of several representations
To approve and sanction of rs.18000.00 for operation of cataract at disha eye hostital
Fixed on 22.02.2017 but it is intimated that disha has not yet submitted all the requisite
Documents as per your requirements.

I have submitted all the requisite documents including biometric report and every thing
To disha tpa’s office to the man concerned madam hena.

It is not understood why disha has not yet submitted duly filled annexure c as per
Agreed ppn package,
please expedite disha to receive the same as per your requirement, so that customers are
Not harassed due to the negative motivation of the disha.

Please ensure that my operation is tabled on 22.02.2017 as per scheduled .
Hope your good self will look into the matter and to expedite to dishaso that customers are
Not suffer due to the laps on part of your management to avoid any future complications .

thanking you,
yours faithfully,
ramkripal bhattacharjee
Dated 15.02.2017
Copy to
[protected]@mediassistindia.com
grievance.[protected]@mediassistindia.com