Medibuddy Complaints & Reviews

I Made a transaction on Medibuddy for additional INsurance top up for my corporate policy . Payment got deducted and added in the credit card bill statement but the page from where i made the transaction doesn't gets loaded or refreshed to confirm weather the product transaction is successfull or not . I talked with medibuddy customer care around 7-8 times but they are closing the ticket by giving useless comments . They are not refunding the amount neither responding well on the customer care supoort

I have ordered medicines in medibuddy website and money was also debited but there is no order confirmation at all . please help

Claim #98041214 was declined though i have submitted required documents. There was no proper response from customer service also no reply on email to customer service. This claim is pending since more than 3 weeks. Denial reason is mentioned as "dental case summary of treatment done detailing dates of dental visits and treatment done on those dates". I have submitted the required documents as per denial reason but still haven't got any response from customer service.
Request you to settle my claim as early as possible

My member id: 5136731 in medi assidt card

By mistake i have enrolled 2 additional member coverage in medibuddy, while doing the yearly medical enrollment update.

Around rs50, 000 amount has been deducted from my account. After calling several time to the medibuddy helpdesk, i am got getting any resolution to discard these 2 additional enrollment and refund my money back. I raised and complaint [inc[protected]] where i got the response as:
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Dear associate,
We regret to inform you that once payment is made the portal will be freezed and there in no options
To make changes in the portal and there will not be any refund provided.
Regards,
Mediassist team.
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Please help.