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Mothercare Complaints & Reviews

A
Ashika90
from Mumbai, Maharashtra
Apr 15, 2024
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Product not received and amount charged not refunding

Address:Maket tower E Cuffe Parade 400005
Website:www.mothercare.in

I am over 9 months pregnant and this company has subjected me to emotional and mental trauma by not delivering the goods in the first place, followed by not refunding the amount and after following up 7-8 times on call - everytime a new sales representative is being put on call.

They accepted that I have ordered 6 items and only 5 have been delivered. But they are not willing to refund for the goods not received. I am really...
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Sanyukta Ballal
Dec 29, 2021
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Product refund

I return one product because I received wrong product I ordered baby high chair and I received blocks game.on 1 or 2 dec because wrong product is delivered and up till now my money is not refunded and they said they completed refund process is completed on 6th dec but I m not received my money it’s 2000rs...
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Manideepasengupta30
Sep 12, 2021
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Cheap quality fabric. Tornes in 1 wash

Address:Vegas mall, dwarka sector 12

I purchased some cloths from mothercare brand from Delhi ( Vegas Mall). I purchased for my son's bday but after single wash the material started torning. I really didnt expect this type of low quality products from such a brand. I want to return all ur brand clothes which i purchased on 31st july 2021. Attaching the video of the same.
Please take necessary action....
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sajeshv29
from Bengaluru, Karnataka
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Over billed the price of product than it's mentioned in the tag

Address:560046

Hi,
I have purchased some baby products from 'mothercare' (C/0 rhea retail private limited, shop no 51, phoenix mall, bangalore - 560048) on 06/26/2017. The total bill was 4606.90. One of the product was 'medela contact nipple shield' was priced 400 on the product tag and 999 was in bill. I noticed it after making the payment. When i asked this to cashier, he was trying to convince me that the price was old in the tag and bill was...
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prashantkhullar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating on Price

Address:Mumbai City, Maharashtra

Dear Sir/ Madam,

My wife and I have been regular customers of Mothercare products for the last 1 year. My daughter's (8months) entire shopping list has been completed from your stores in Mumbai (India). I have always had excellent service and products each time until my recent visit to one store on Friday, 15th April 2011.

I bought a baby stroller and high chair for my child. The price mentioned at the...
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