Niva Bupa Health Insurance Complaints & Reviews

Not sure why it's getting displayed like this Current Status - Repudiated - awaiting insurer concurrence, even though I've provided all hospital and payment related documents.
Check into this issue ....

Dear All,
My name is Vignesh and I had a policy taken for my senior citizen mom and the policy has been active last 3 years and was due to renewal on Dec 2024 and I had reached out to them for renewal and upgrade of policy and had a payment made for 184000 through my credit card for which I have been paying my EMI and interest. These guys issued a wrong policy and made me cancel the same and said my refund would be issued shortly and since December neither my policy is active nor my refund has been issued. During this time if anything happens to mom this policy would not cover her medical expense. I am stuck and I don't seem to get any help from these people and they keep ignoring my complaints and none of them have come forward to help me. My money is also not refunded. I want my money and policy back. As this is a senior citizen, purposely they seem to avoid renewing and also took a large amount for insurance policy. I want help. Please help me get my money back.

I given resignation in nivabupa as a agent. my pan number:ERHPM2101Q AND agency code was NBHSUR01175733 . i have to join new insurance company as a employee but my my my pan with s still showing on irda lookup portal. please remove it as soon as possible...