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Redtaxi Complaints & Reviews

To The concerned person of Red TaxiI have raised complaints against the driver many times through email and calls, but no one is listening to me. Every time on call, your executive says that the complaint department will call you within 10 minutes, five minutes, the issue will be resolved within 24 hours, etc., but neither I am getting any call from your side nor a reply to my emails. I am writing to you again and explaining to you the...
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M
Matheswari
from Erode, Tamil Nadu
Jan 21, 2022
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Website: Redtaxi

I booked red Taxi from Lakshmi nagar bypass to periyavalasu. He went to nasiyanoor bypass 20 kms instead of sakthi road and charged 460rs to travel 6 kms. Very bad driver. He is arguing passenger asked this route. But he started nasiyanoor by pass route before asking customer. Very bad driver never seen such drivers . His speech is like harrassing. Redtaxi should remove such drivers. Booking id EB20013P3GEQV and veh no TN86B0446. Red Taxi should pay the amount back and should take action on this driver. I could rate 0 for redtaxi service.
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    Lavnya chandran
    Dec 24, 2020
    Resolved
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    Resolved

    I booked a cab for my grandmother and they sent Veh.No: TN66P0106. The driver was very rude and impolite. I've always booked redtaxi and I've never experienced such thing. It's very disappointing. I dono if this complaint would do anything. But sadly writing a complaint is the only thing I could do.

    (Ps. I accidentally put d number so edited)
    Dec 24, 2020
    Complaint marked as Resolved 
    The redtaxi called and apologized.thank you.
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